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Wonderful hotel, with beautiful sceneries around, clean, safe and friendly staffs.

Beautiful place and amazing view of the lake - very nice staff

We spent 3 nights in this nice hotel. The hotel is safe and is perfectly located in Pucón. The bedroom and the bathroom were large and cosy. The breakfast was delicious. A special mention to the people working at the hotel reception : they were super nice and helpful ! We really enjoyed our stay there !

The location and facilities are top.

Fantastic service. Very accomodating staff. Quiet location. Lovely grounds. Amazing views-front and back. Great value for money.

I stayed at this hotel for a week. Staff were amazing! They were efficient and really fast when I needed help. Shout out to the young man who was in charge of breakfast. He was so busy every morning, yet he was helpful and always with a smile. Breakfast was delicious, with plenty of fruits, different types of bread, and pastries. They also have toaster and a panino machine. The bedroom was cozy and impeccable. I loved that they gave us a room on the third floor and that the window was secured, so my little boy didn't have the chance to run away or get hurt. The swimming pool was just what we needed to end hot and long days. The 24-hour access tea and coffee station was a nice touch for the late coffee/tea drinkers. I will definitely stay here next time I come to Pucon

This hotel was excellent. The staff were super-helpful. For example, we needed to leave at 5:30am so they provided us a substantial packed breakfast to-go. There is complementary coffee and water all day. They kindly allowed us to leave the car in their car park all day while we were gone on a volcano hike - even though we were checked out already. They also allowed us to leave food in the fridge and use the restaurant tables when we got back. They were so helpful in every way. The location is also excellent - right in the centre of the town - near the tour agencies, restaurants, bars, shops. Overall, top class ! Finally, the cost was amazing value for money.

Location: could not be more central. There is no breakfast room: the personnel serve you in your apartment! Very good service.

So quite! And green around! The hot tub is really amazing!! The team was great!! specially Juliana- that help and spoiled us a lot😁 The room was very comfortable and private.

Excellent location, friendly staff, good off street parking for a motorbike & nice vegetarian food

Nice and helpful staff , amazing breakfast

The exclusive nature of this hotel, fabulous excursions and guides, the cheese factory, the lush surroundings, private hot tubs, newly built gym. But above all the food. Simply scrumptious

Central Location right in the heart of Pucón. Parking was handy. Breakfast provided was amazing!

Breakfast was very good. Location excellent, though Pucon is small enough that anywhere is a good location.

The staff were incredibly helpful and kind.

Real fast could have had more variety. Eggs would have been nice

Location is perfect, good breakfast, very clean and friendly staff. What else do you need? So I definitely recommend.

The staff were absolutely fantastic. So accommodating and welcoming