So from walking in to leaving there was great customer service - even got free drinks for joining up as a best western hotels member- the breakfast was outstanding and service was spot on (previous to this stay I stayed In a few different hotels in Germany) 2 hotels in the 2 previous nights and this was in my opinion the best out the 3.

Staff we’re pleasant. Good selection at breakfast. mini bar in room. Very hot temperatures when we stayed. Asked nice staff member at the desk if they had a fan we could borrow as no air con in rooms, we were given their only fan from reception for one night. Very quite/ peaceful hotel even when many guests are staying.

Location next to the railway station is really good. The room was spotless and everything looked brand-new. Bathroom was also new and very nice quality fittings. Breakfast was nice for €8. There is a bakery right next door so if you wanted to I guess you could do it for cheaper. I would have it in the hotel though.

The whole hotel was kind of over run with technology. I liked that the room itself had a charging pad for my phone and a tablet to answer my questions, the parking was easy as long as you get there after hours of the store that shares a parking lot with the facility

Hotel was convenient and close to Düsseldorf airport. You can park at the hotel for €10 per day with unlimited entry and exit. It was also close to the mall and we ate at La Pampa restaurant which is just 3min drive away.

The way I have been taken care by the owner was exceptional. 99,9% of things work well. It is really great value for money. Just outside Monchengladbach with 10 minutes to the center by car. Nice area, calm and quiet.

Stayed in this hotel twice, its an ideal location and great value especially if watching borussia mönchengladbach play. Helpful friendly staff.

Friendly greeting on arrival. Very helpful. Amazingly clean room and bathroom. Lovely hotel, would recommend.

Scale of the hotel, pleasant rooms, good fitness centre, central location

Wonderful hotel. Friendly staff. Don’t miss the lovely breakfast.

The staff was very nice and the Hotel is very comfortable.

Great staff, hotel was excellent

We arrived at 23:00 and also there was misunderstanding with the time, so the lady should wait for us although they work till 22:00 the latest. Inspite on that she was very friendly and took care about me and my colleague. Really nice!! Also in the morning invoicing and check out procedure was done immediately. That was really helpful as we were in a hurry. At all that is a Very nice hotel with good breakfast in a calm location. My window was oriented to the internal side. No sound heard! Just perfect place to have a quiet sleep! The room was clean and looked same or even better as pictured. Very comfortable bed! There is parking for free at the hotel. Also there was bottle of the water for free as welcome drink ;)

SORRY BUT IT IS THE MOST DIRTIEST HOTEL I HAVE EVER SLEPT IN EUROPE.COBWEBS EVERYWHERE,DUST,THE BATHTUB WAS STUCK WITH HAIR,COLD FLOOR,NO CARPET,NO PHONES TO CALL TO RECEPTION WHEN NECCESARY,NO INTERNET,ONE NEEDS EAR PLUGS FOR THE NOISE FROM THEIR DISCO OR WHATEVER AND THE MOST DANGEROUS OF ALL IS MY FEAR FOR ANY MISUNDERSTANDING TO TAKE PLACE AT THE RECEPTION,THERE ARE BOTTLES OF ALCHOL FOR GRIPS EVERYWHERE,THOUGH CHEAP STILL DONT VALUE TO THE SMALL AMOUNT CHARGED.MY HUSBAND CALLED IT A GHETTO AND WHAT WAS SUPPOSED TO BE A RELAX WEEKEND STARTED A FIGHT FOR BOOKING ONE DIRTY AND NOICEY HOTEL.ITS A NO NO NO HOTEL.

Very helpful staff, lovely garden to have breakfast in, very good breakfast, quiet residential area.

Eficiencia y amabilidad del personal. La situación del hotel. La cocina es de calidad.

The staff were really helpful and went out of their way to enable late check-in

Solo puedo valorar "como positivo" el personal del hotel

Actually the eggs were extra fluffy,nice breakfast