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The hotel itself is great in that everything works as it should, plenty of free parking, good lighting, blackout blinds (although light comes in from the corridor round the door), the internet is ideal for work video calls, and it’s kept clean. Rooms and bathrooms are perfectly comfortable and functional, well-maintained, thoughtfully styled, warm with plenty of hot water. Breakfast is coffee, juice, toast, cereal, etc. Staff are nice. What seriously lets it down are 3 things: there are no hand basins in the toilets so you have to go back to your room and touch the keypad and door handle before washing your hands. The outside area of the hotel is littered with rubbish and cigarette ends so it needs a proper clean, and you have to walk through smokers to get in and out - it feels really icky. There are always men from third world countries hanging around in the entrance (they’re staying at the hotel) and smoking wherever they like including in corridors and rooms, walking around noisily and banging doors and talking loudly in the corridors at night, and playing videos on their phones late into the night with their bedroom doors open, and leaving the toilets in a disgusting state. If the staff would police these people to behave like respectable humans instead of reprobates the hotel would be clean, safe, and quiet enough to get some sleep.

You get what you pay for. The hotel does not pretend to be something it is not

Location was where I needed to be. No other available hotels in area. Value.

Location The refurbishment The food The wine The owners

Beautiful setting, peaceful place with lovely views. Great pool and kind staff. Highly recommend!

Great breakfast and restaurant, great situation and great welcome from staff. Excellent place for skiing or trekking.