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This was easily our best hotel in Japan! We absolutely loved the views of Mount Fuji, especially watching the sunset paint the sky as the sun dipped behind the mountain. Add to that the free ice cream and late-night noodles, plus the friendly staff, and it was truly a perfect stay.

Brand-new hotel. Very clean and comfortable. Good location.

I have stayed here twice now, very convenient for the Highway exit and entrance. Hotel is clean and still quite new. For the price it's very good I think. Breakfast is good and staff are professional. Has its own parking right in front. Bed is comfortable and big.

Staff were so polite. I suggest to book with breakfast because it’s totally worth it.

The room was huge! It was clean, comfortable and we even had a hot tub in the bathroom!

We had a view to mount fuji and the staff was nice.

Located just across the road from the bus terminal and a Family mart store for all your needs on the ground floor.

Modern and clean, sauna was beautiful and the Fuji view was incredible!

Easy access, parking, WiFi, clean

Amazing friendly staff, included delicious breakfast with gorgeous Mt Fuji view. Close walk to nearby local restaurants, parks and shops. Fantastic large room with all facilities needed and good efficient housekeeping.

Convenient and friendly staff. We didn’t realise we could see Mount Fuji from the hallway window. Amazing stay and helpful staff.

Good facility, clean room, nice Thermal spa, great hotel staff.

View of mount fuji was amazing, comfortable room and good location

Public bathrooms and tea bags are provided.

The hotel is situated in a very strategic location. We stayed in two rooms with a view of Mt. Fuji, and the scenery was truly remarkable. Although the rooms are compact, they are exceptionally clean. The breakfast was satisfactory. Overall, we had a pleasant stay. Towels can be changed daily upon request. Free parking also available.

Nice clean and big room with Mt Fuji View. The staff are very attentive. The moment my car entered the hotel compound, the staff rushed out to tender her service, including helping to unload the luggage and provision of the carpark entry card. The breakfast was nice. We chose the Japanese style breakfast and surprisingly, it was very elaborate. The staff at the restaurant were very courteous. We will come back here again when we next visit Gotemba. Btw, the carpark is a basement carpark, free parking, and the lift goes right up to the hotel room.

Maintaining Cleanliness. Breakfast were delicious.

The location was great and the owner was really responsive and did they best to help.

Clean room and fully furnished , compliment drinks

Everything perfect and clean!