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the room was clean and the hygiene was great. friendly staff

great for breakfast with many kinds of food

The room is very clean and the staff is very approachable and accommodating.

The hotel is composed by various buildings located in different places of the city. Check in is done at reception where all information is provided. Parking easily available. Accomodation was so charming, with all what we could need, minibar fully stocked and design. Very quiete night at Shippou along the river and away from the road. Even in winter, no cold in the room to sleep nicely. Staff are doing their best to help and have a good stay. Restaurant LE UN, where breakfast is served as well, is Top Class and food delicious. City is really charming and worth discovery thanks to the map provided by the Hotel and local shops easily found (coffee, souvenirs, sake, soy sauce, etc)

Route Inn App is very useful for check-in. Welcoming check^in with a good explanation of the facilities. Wifi was easy to access, and at a high speed. Good location close to the main highway. Large car park. Good-sized, clean and well-equipped room with comfortable beds. Usual filling breakfast with a good choice of menu. Evening restaurant serves great meals, good range of foods, and excellent value.

Great breakfast, neat room, great Onsen, close to bus to Tokyo.

The hotel facilities are neat and tidy. Onsen was a good experience since its my first time. Breakfast is well-done. They even have a welcoming drink session although I did not utilize it.

So central and such great facilities

The room was clean & nice. The receptionist was very friendly & helpful, the hotel have free parking lot, free coffee & tea in the room. Check in & check out time is 15h & 11h.