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Convenient, stylish and big enough rooms, very helpful staff, 11 minutes walking from the station,

The young male receptionist was very enthusiastic and helpful. Even though he couldn’t speak English, he still used a translation device to carefully guide me through the check-in process. He allowed me to complete the check-in procedures early and gave me the room key card right away, so when I returned at 3 PM, I could go straight to my room. He was always smiling and friendly with guests, which left a very good impression on me. He was also quite cute. The hotel is very close to the train station. They provide free breakfast—although it’s not very diverse, it’s still suitable for guests and enough to recharge energy for a long day. The room for two people is just the right size and very clean. If I return to Kitakami, I would still choose Toyoko.

When I booked the hotel it was under a different name, however when we arrived to check in to reception on the 1st August, we were told that it was the first day of its new name, Holiday Inn. Staying at the hotel was very enjoyable. It was a brand new refurbished room, with new appliances and furniture. The only thing they didn't really seem to update was the bathroom. It was a 6 min walk to the main JR station and there were great amenities. Black out curtains were amazing and it was cool seeing the shinkansens zoom past from the window. Overall, if we were in kitakami again we would not hesitate to stay here again.

The staff were very helpful and friendly.

Very convenient location. Staff were very helpful in organising black cat Yamato transport. Rate included breakfast.. good selection. Room comfortable and clean

The place is clean and staff is friendly.

The breakfast was exceptional. Would highly recommend it.