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The receptionist were amazing! Very welcoming. Breakfast was good.

Facilities of the hotel is amazing. The rates include access to the public onsen (cold & hot available) upstairs. And complimentary usage of the massage chairs outside (15min per usage for consideration of other guests). Complimentary yakult (morning) & ice cream (at night). And if you're hungry at night, the restaurant downstairs offer half portion shoyu ramen to all guests from 2130hrs till broth is finished. A comforting snack indeed.

The Staff were fantastic. Great hotel to stay at.

The rooms were a good size and it was really clean

Most convenient location in the centre, close to the railway / bus stations. Many restaurants and shops are also in the closest vicinity of the hotel. Reasonably close to the river, lake to have a nice walk. Beatiful gardens also in the walking distance. Best room hotel service.

Easy access, large room, comfortable

The location was perfect. The staff friendly. the breakfast amazing.

The staff were very helpful and polite. They were able to answer all the questions I had and provided assistance. I particularly like that the air-conditioning can be controlled by oneself in the room and that is great. The location of the hotel is very convenient and close to the station.

The lobby has tons of manga books and the breakfast is really awesome.

Large comfortable rooms. Staff was excellent and friendly. Location was great. 5 minute walk from station and shops and restaurants. Close walk to the lake.

The staff was exceptionally friendly and accomodating! The only place I've been to in Japan where they actually took the initiative and placed my luggage in my room before I arrived, finally! The room was very spacious for one person and everything was very clean. The location is so convenient and close to many delicious restaurant options! Even shopping at Mito station I found some really good bargains.

Good location, close to the train station, good value for money, clean and nice room

Breakfast was amazing and healthy

Japanese style breakfast was good value for money. I like to fill up on vegetables for the day before I head out. Coffee, milk, orange juice, yoghurt , bread , butter and jam, sausages and eggs were the only western options. Laundry machines, microwave ovens, vending machines, ice making machines all available.

Wonderful in every aspect. Spacious room.

The breakfast was very good. The hotel is located nearby Mito station.

This hotel is a bit off the beaten track in Mito, Ut not being a large city, it was not an issue. The staff were pleasant, the free tea, coffee, biscuits and sweeties were appreciated. The room was adequate for a japanese hotel, with a comfortable bed

Convenient location, bigger room than the Japanese standard, lovely amenities and free coffee/tea.