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I liked the location, as well as breakfast and the wooden furnishings of the room. Met all my needs.

It’s really clean. Staff members are friendly and helpful. Breakfast was good, they offered a variety of vegetables options which I liked

Great location, comfortable room, pillows are super soft

Proximity to the station Lovely staff The window opens View over the station to the mountains

Location excellent especially with luggage bags as there is a walk through direct from the train station to the hotel lift then down to the lobby. Breakfast catered more for the Japanese but the scrambled eggs were delicious.

Spacious room, delicious breakfast. Room is cleaned and tidied every day.

The staff were super friendly. The accommodation was clean and smelt fresh every day.

Every time I travel I always look for great accommodation to make my trip even more enjoyable even if it is just to rest or sleep. I am very happy that I chose your hotel because it is very close to the train station. It is very convenient and at least I do not have to worry about walking or traveling further after one day of exploring. I liked everything in your hotel especially during a snowy trip in Nagano.

Very convenient location and fantastic amenities. The room is cozy and exceptional for a short stay. Friendly staff with a vast choice of room amenities available to choose from.

Unfortunately I didn’t eat the food because I was up and out of my room before it was available. Sorry

The hotel seems fairly similar to many budget hotels in Japan, but the staff are extraordinarily kind and courteous. It’s also great value for the price as you also get a good breakfast and free vending machine. The location is very easy to get to from Nagano station.

Location, quality, view, room size, onsen, free welcome pastries and ice-creams everyday! On a nice day you can see the mountains of shiga kogen and hakuba from the lobby of the onsen! It's a few minutes walk from nagano station but is located in a more quiet area. 711 convenient store just across the street.

Everything, especially the price.

Clean and super accommodating staff. Good breakfast.

EVERYTHING! This small, friendly, super clean and comfortable inn was phenomenal. Yuki and the Chef were so kind and caring. I traveled alone and felt like I was welcomed like family. The food was outstanding and Chef is super talented. Yuki knows a lot about wine from the region. Loved it all!!

Perfect experience. I arrived too early and they saw me sitting in the lobby so they upgraded me to a double room that was already ready free of charge without me asking - now this is service! Room is great and view is gorgeous

I did not eat the hotel breakfast, I bought my own each day.

Clean, smells like spa and wonderful facilities. Easy to check in, free 2 glasses of sake and loved the sauna

Staff was very friendly and helpful

Good location and easy access from the nearest station. Friendly and helpful staffs