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Room 801 is amazing, directly opposite the lake. Staff are extremely polite and accommodating, google translate is your friend. Make sure to take breakfast if you like seafood - it's an experience - and turn up in your kimono (provided). The onsen is amazing and felt like a private onsen, open from early morning until 11pm.

We loved the size of the room, the soft beds and the amazing view. We stayed here to visit the local beaches and Tottori sand dunes. The location was so calm and peaceful. A perfect retreat after a few days in a city. We highly recommend staying if you are travelling across Japan.

Staff were friendly and helpful

I chanced upon Kumihama and the Waterside Cottage Heron, as it wasn't in my destination initially and it's not in the usual list of sights to visit. It's a little town by the Bay of Kumihama - deserted (compared to other places I've been), quiet & simple. Yet, I must say that I enjoyed my time the most here! Etsuko-san made me feel so welcome and at ease during my stay here. The room and premise beside the water canal were so serene, peaceful and therapeutic. She cooked dinner and breakfast for me - with impeccable service and taste, and deep thoughtfulness; she handwrote the meal courses in English for me and kindly introduced each dish for me. I really look forward to each meal time and enjoyed the casual conversations! The next day, she recommended me to use the in-house bicycle (battery powered) to cycle round the Bay - it was such a breeze cycling and pleasure exploring the Bay and also stopping by the Jersey Farmhouse for a nice ice-cream! Oh, and her dog, Leo, was so friendly and he gave me a lick before I checkout. Thank you so much, Etsuko-san for making me feel so at home. I'm truly glad that I made it here and I hope to visit again.