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Friendly staff and great view from the room

A single room with everything you need. There is an ice maker and a microwave near the elevator. From JR Otsu Station to the hotel, I can find the FOODS MARKET where I can grab breakfast before heading out for sightseeing and dinner when I return to the hotel.

Everything was nice and clean. There was everything we needed and more. Super convenient location right next to JR train station.

The view of the lake is amazing. The JR Otsu station was also close by, it can be walked or the shuttle bus to and from the hotel and station.

Good location, clean and convenient!

Clean, nice breakfast, nice hotel staff

Excellent hotel. Exceptionally clean and tidy. Very helpful staff. The breakfast was great too.

I recently stayed at the Kyoto Yamashina Hotel Sanraku and couldn’t have been more pleased. Just a five-minute journey from Kyoto Station, this beautiful and comfortable hotel offers stunning views of the city and surrounding landscapes. The room was impeccably clean and equipped with every amenity imaginable, making my stay exceptionally convenient and relaxing. The staff were warm and attentive, adding to the overall delightful experience. If you’re seeking a serene retreat with easy access to Kyoto’s attractions, this hotel is an outstanding choice.

The amenities and services provided by the hotel such as changing towels and sleepwear every other day.

The most comfortable beds in Japan! The rooms are spacious and cozy. These beds were like heaven on Earth. The location was extremely convenient. Staff speaks English!

They are in the middle of renovation and I could stay in already finished renovation room. Clean and organized, comfortable bed etc, I really enjoyed my stay.

The staff were so welcoming and extremely helpful with any request we had, from recommending and booking resturants for us to arranging taxi's. Would definetly stay again in the future and have already recommended it to my other friends.

clean. kind staffs. best onsen

This hotel feels new and posh. The room has all of the luxury details like a beautiful shower next to a bathtub, complimentary pajamas, and a kind and helpful staff. They made recommendations for places our whole family did not have in our original plans and loved. It was easy and affordable to arrange luggage delivery to our next hotel in Tokyo, which they charged to our room. The extraordinary breakfast buffet offers both Japanese and Western breakfast items, beautifully presented and refreshed often by attentive staff. I got two plates, one with rice, fish and pickled veggies while other had eggs, tater tots, fruit and a croissant. Happy with both! I shared one room with my husband and two kids (ages 11 and 18) 2 extra "twin" beds were put in our Executive Hollywood Twin Room. There was plenty of room for all of us to use the space comfortable. For anyone worried about being closer to downtown Kyoto, this was a nice place to come home to. There is frequent bus service to the area that is very simple to use with and IC card. We would definitely stay here again.

Very stylish and beautiful apartment

The place was incredibly peaceful. It's situated near Bodai Temple, and in the morning, I accompanied some people in their worship rituals at the temple. Experiencing this Japanese-style garden worship was truly a new and enriching experience for me.