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The Location is excellent, seconds from restaurants and attractions. Spa was superb, my husband visited the men Spa at least a couple times a day. The only thing is that the room is a little bit small, but we don’t mind it because the spa and location kind of made up for it. Hotel restaurant is just okay, not much selection to choose from. Staffs were super friendly but they don’t speak much English, but they would go beyond what needed to make sure we are happy. Overall, this is a great hotel to stay at for Tokyo.

My family and I visited Tokyo Disneyland. It was myself, my husband, our 11 year old son and out 21 month old daughter. So we liked how Sheraton was easily accessible to the Park. With Disney bus transportation every few minutes to and from the Disney tram station. Which was right across the hotel. We also loved the kids facility within the hotel. Mini arcade and play area for toddlers. Not to mentioned the buffet! Very clean facility, friendly and helpful staff, and convenient location.

Excellent location which is within short walking distance from Shinjuku station, super clean and beautiful English gothic-style room with attached private unit bathroom and toilet. Amenities is tiptop with mini fridge in the room. Room is quite small for the price though but I loved the theme of the hotel, it's like you're in an abandoned art gallery or museum of antiques something! Loved the decoration! Very aesthetically pleasing indeed. Would love to stay again in the future!

I wish to give special thanks to Ms Kim from Reception. Upon check-in, I was told that my request for a skytree view room could not be met, as the hotel is full. Ms Kim tried very hard to accommodate my request, and came back with not only 1 option, but 3 options to choose from. Though we ended up paying more for a skytree view room, it was totally worthwhile, cause it was my husband's birthday treat and he loved the surprise! We also enjoyed the breakfast buffet spread.

Staff were incredibly helpful. The room was a normal size for Japan but the bed was comfortable, the room was clean and the larger than normal bathroom was greatly appreciated. The hotel is close to a train station making travelling around Tokyo easy. There is a convenience store across the street and a great bakery about 100m past that if you need to grab something to eat on-the-go. Overall, I would recommend staying here. One of the better hotels I have stayed at in Tokyo.

Near to Haneda Airport As is typical in Japan the hotel is clean and staff are well trained and genuinely helpful But it’s Far from down town Tokyo such as Shibuya or Ginza or Roppongi or Shinjuku or anywhere downtown It’s a $60 taxi ride downtown to get there and $60 dollar price to get back - best to be aware that adds $120 to the hotel a day if you plan to visit downtown Tokyo and the journey eats up travel time into your holiday / business time

great room in very low price and very convenient location. i stayed here only 1 night before i go back to sydney,the location is very convenient to NRT and yet offers better room than asakusa and ueno.it also close to shibuya or shinjuku or city centre, i will definately go back if i visit japan. the room is much bigger than the hotel i paid more in asakusa

I got a room at the 15th level. The view was beautiful. I can see the Tokyo Big Sight, and the ports. The location of the hotel is nearby the train station. It is about 2 km from all the malls. Walking experience from the hotel to the nearby malls, Giant Sky Wheels, Gundam Statue, Statue of Liberty through the Symbol Promenade Park is the best.

Great location and service from staff I and my husband are regular customers. Since Corona pandemic, no traveling from our home in Uk. Even I have not stayed at the hotel for more than a year. All the staff were welcoming me like a family. I would definitely recommend this lovely hotel to anyone.

The hotel was located in 6 minutes away from the Asakusa are and right next to the famous temple Senso-ji (which has a beautiful atmosphere in the evening). If you are looking for a more relaxed area than Shinjuku and Shibuya, this is the place for you. Plus, the breakfast was quite decent.

Perfect location! Just minutes from Shibuya trains and Shibuya crossing. Hotel was roomy for Japan (which means it was small, but larger than many hotels in Tokyo), and great value for the money. It wasn't a 5 star hotel, but a perfect place to sleep while touring in Tokyo.

Great, clean, modern hotel within 20 mins walk of Shinjuku station and 10 mins of Gyoenmae park. Compact room, but still larger than many hotels close by.

If you are travelling alone, don't mind on sharing bathrooms and toilets, and want to save money, staying at capsule hotels in Tokyo is not bad.

Location is good, close enough to Shinjuku and Ooedo line, we enjoyed the bakery in the morning at the lobby of the hotel,

Fantastic location. There are 3 stations nearby that are within walking distance that take you all over Tokyo. The rooms were extremely clean. The bed was super comfortable! You will definitely have a good nights sleep. We also liked receiving complimentary water every day and a goodies bag of fresh towels and toiletries even if we chose to not have our room cleaned. The staff were extremely welcoming and were happy to mind our luggage until check in at 3pm.

Location was amazing, the fact that theres a 7 11 on the main floor. The ladies only single room was awesome i got access to hair tools and was supplied with cream, face masks , large baths, foot massager and the list goes on.

Very near to Shinjuku Station. Lots of good food there. There is a travel agency in hotel where you can book day tours. Airport limousine bus goes direct to hotel.

The roof hotspring bathing is pretty good and plentiful,beyond my expectation.

Location and friendly staff plus the cleanliness.

Space, cleaniness and beds! Comfy