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The Location is excellent, seconds from restaurants and attractions. Spa was superb, my husband visited the men Spa at least a couple times a day. The only thing is that the room is a little bit small, but we don’t mind it because the spa and location kind of made up for it. Hotel restaurant is just okay, not much selection to choose from. Staffs were super friendly but they don’t speak much English, but they would go beyond what needed to make sure we are happy. Overall, this is a great hotel to stay at for Tokyo.

My family and I visited Tokyo Disneyland. It was myself, my husband, our 11 year old son and out 21 month old daughter. So we liked how Sheraton was easily accessible to the Park. With Disney bus transportation every few minutes to and from the Disney tram station. Which was right across the hotel. We also loved the kids facility within the hotel. Mini arcade and play area for toddlers. Not to mentioned the buffet! Very clean facility, friendly and helpful staff, and convenient location.

I've never stayed in Shibuya before; I usually pick Shinjuku. I think this was a great location though I forgot that it was kinda on top of a hill so it was cardio everyday getting back up to the hotel haha. Beds were comfy and the little rooms had enough privacy I think. Thankfully my floor was mostly quiet. Breakfast had nice little breads to choose from. I the bathrooms could use more hooks though, for hanging up toiletry bags. But other than that I think this hotel was a great find.

Staff were incredibly helpful. The room was a normal size for Japan but the bed was comfortable, the room was clean and the larger than normal bathroom was greatly appreciated. The hotel is close to a train station making travelling around Tokyo easy. There is a convenience store across the street and a great bakery about 100m past that if you need to grab something to eat on-the-go. Overall, I would recommend staying here. One of the better hotels I have stayed at in Tokyo.

Near to Haneda Airport As is typical in Japan the hotel is clean and staff are well trained and genuinely helpful But it’s Far from down town Tokyo such as Shibuya or Ginza or Roppongi or Shinjuku or anywhere downtown It’s a $60 taxi ride downtown to get there and $60 dollar price to get back - best to be aware that adds $120 to the hotel a day if you plan to visit downtown Tokyo and the journey eats up travel time into your holiday / business time

Despite there being a metro station close by you can get to Shinjuku Station in less than 15 minutes. Great facilities and welcoming staff. There’s a small bar/restaurant just outside the hotel that does great gyoza and a Family Mart less than 2 minutes walk. It’s just outside of the main down strip but still close enough that you can walk there easily. Incredibly close to both Shinjuku park and the gay district of Ni-Chome.

The location was amazing - within easy walking distance of all the key areas/ attractions around Shinjuku and Shibuya. The views from the room were incredible and the bath was even large enough to fit me (6ft+) which was ideal after all the walking you end up doing. Staff were very helpful and friendly, even going the extra mile to help post our wifi rental for us when we left the hotel.

Staff were friendly, location is good but difficult to get to the main areas like Shinjuku, Shibuya from Tararacho station. The other station Kabashi is better using the Ginza Line. Walkable distance to Tokyo Station Yaseu North Exit. As the hotel is situated near office blocks if you wake up early in the morning you can see the people in their suits walking to work.

I got a room at the 15th level. The view was beautiful. I can see the Tokyo Big Sight, and the ports. The location of the hotel is nearby the train station. It is about 2 km from all the malls. Walking experience from the hotel to the nearby malls, Giant Sky Wheels, Gundam Statue, Statue of Liberty through the Symbol Promenade Park is the best.

Really great location, you can go to Ginza, Shinjuku, Shibuya within 15 mins Safe environment at the night Many great restaurants and convenience stores nearby, some operate 24hrs The room is nice, with kitchen and washing machine, relatively large, when compared to the hotel in Japan The staffs are helpful and friendly

The hotel is located 5 minutes from the subway station, which allows you to travel to main areas like Harajuku, Shinjuku, Shibuya and Akihabara within 20-30minutes. This hotel is also very clean with good amenities in the room. There is also a late night ramen shop besides the hotel if you need a supper.

Perfect location! Just minutes from Shibuya trains and Shibuya crossing. Hotel was roomy for Japan (which means it was small, but larger than many hotels in Tokyo), and great value for the money. It wasn't a 5 star hotel, but a perfect place to sleep while touring in Tokyo.

If you are travelling alone, don't mind on sharing bathrooms and toilets, and want to save money, staying at capsule hotels in Tokyo is not bad.

1. Subway station nearby but getting to central was a bit far though hotel address is Shinjuku 2. Nearby supermarkets 3 Quiet residential area

All the staff were professional. My mother was a huge fan of the hotel and she used to take me here for coffee, lunch, etc occasionally when we were in the area ages ago. Cone to think of it it was really odd, but I stayed here for my very first time with my niece for a very special weekend. So so glad I picked this hotel. Guest Service Agents and everyone I encountered gave me very warm welcoming feeling I hadn’t felt at other five-star hotels. Especially all the bartenders and attendants at Aurora should be recognised as one of the best professionals I. the industry. They not only know their products and all the bldgs in Tokyo, they know how to serve you and entertain you with perfect manners.

- Great and varied breakfast, with lots of options. Can also get a Japanese breakfast. - Location, super easy to get around and many good dining options nearby. - Got a free room upgrade without asking (might have been due to low season though, but still). - Customer service was exceptional.

We are new to Japan travel, but we got easily from Tokyo Shinkansen to Shinjuku by subway. From there it was a short walk through a fun area to an imposing hotel complete with its own Godzilla

Room is great, location is quite entertaining, lately a bit too much is going on with the COVID-19 (people drinking on the streets) but there is always security so you feel safe.

Great location 5mins walk to Shinjuku train station and express bus station to Fuji

Good amenities and good location