This is my second time stayed here during my holiday and this hotel still my favorite hotel in Tokyo. The room size is bigger compare to most Tokyo’s hotel, the room facilities is good, a lot of choices for amenities and toiletteries, location very near to train station, convinience store, restaurants, and shopping center but not too crowded like any other place (such as shibuya or shinjuku). Very value for money. And last, the staff really friendly, helpful and they can speak English quite good.

Very clean and quiet hotel in Shibuya - close to shopping, clubs and music venues and with the adult entertainment area a few streets away if you are that way inclined. Although the room was somewhat cosy (initial thought - OMG it is so small) the bed was very comfortable and toilet and shower were excellent. There was no wardrobe or hanging space in our room, but this was quickly addressed with a clothes horse. Front desk staff were excellent and always very helpful.

Location close to shinjuku station, great bakeries, shoppings, etc. perfect for those who want to explore Shinjuku. 30 mins to Tokyo station (for shinkansen). They have all the amenities and pajamas like other hotels in Japan, plus washing (JPY 300) and drying machine (JPY 100). Easy to catch a taxi outside hotel. They also have assisted us to send our luggages to airport. We didnt get the best price though so book early as this hotel is very popular.

I wanted to try the capsule hotel experience and I chose the 9Hours in Shinjuku for its great position. The common area was really beautiful, with an amazing view on Tokyo. The staff was really nice and a bag with pijamas, slippers, teeth brush and towels was given every day at check-in. We also had a nice breakfast included at a Gusto near the structure. Sleeping in the capsule was a good experience: they are comfortable and not claustrophobic at all

My favorite hostel in Tokyo! Loved the location, just outside Shinjuku but close to everything via metro. I wanted to stay somewhere in Tokyo that was cool and offered more of a home away from home as opposed to a capsule hotel. Somewhere you could chill and take a few days to relax. Unplan was exactly that. Loved the coffee and all the staff. Would definitely go back and visit more of the unknown bars in the area!

It was a cross the street from Nishishinjuku Gochome Station which was very great. It was also near the 64 Bus Stop from Shibuya. There are several convenient stores a few meters around the hotel. There are some restaurant that opens till midnight that are near the hotel. All of this was superb. It is also not too far from the Government Building and Shinjuku Chuo Park. You could just walk there from the hotel.

Superb location. Barely 2 minutes from Shibuya crossing. The bed was so comfortable. Plus they have an alarm which doesn’t ring but instead the bed rises and lights turn on which is great for capsule hotels as it doesn’t disturb neighbors. The staff were so friendly and helped me with whatever help I needed. If I come again to Japan I’m definitely staying here only! Loved it so much.

The hotel was great: my husband and I stayed there for a week and we loved it. It was comfortable and we had no issues. There was free water every day, a stable WiFi and a smartphone with free internet that you can take with you. The hotel has a very nice view on a temple and Tokyo Skytree. Also there are vending machines, ice box and a microwave on some floors of the hotel.

Love everything. Excellent staffs, they’re very helpful. Car rental is located within the same building which is very convenient. Rooms are bigger than others in Tokyo. And location is the best! We can walk to Shinjuku Station within 3-5 mins. Plus, Airport Limousine bus is right in front of the hotel so it made my life much easier! Definitely will be back.

I like that the hotel is very near everything. Just few minute walk to shibuya crossing. If walking is your thing, Harajuku and shinjuku areas are also accessible. You can also walk to yoyogi park to see the sakura. Water, tea and and basic toiletries in the hotel are free. Staff were really friendly.

The room was clean. Location good and accessible to popular places like Shibuya, Harajuku, Shinjuku, Asakusa and Ueno. Many eateries, cafes, drugstores and convenience stores around hotel. 5mins away from airport limousine bus stop. Jus alight from bus, cross the road and walk a bit. Very convenient

- Staff is very helpful and friendly - Location was amazing because it is in a quiet area and feels very local compared to other big hotels at big stations (e.g shinjuku or shibuya) - 3 minute walk from tamachi station and the walk is enjoyable. - Room is very clean and quiet, easy to sleep in.

The staff was very kind, polite and helpful regarding any question that we had. It is a big hotel with many visitors, but they are very efficient! The location is good, given that it is practically in the city centre, yet not as crowdy neighbourhood as Shibuya or Shinjuku might be.

The hotel was very near the shinjuku station which was very helpful. The staff were very accommodating and very helpful as well -- they assisted us with sending our luggage to our next desination through Yamato. I would definitely book my next stay in Tokyo at this hotel.

This is near a train station and the place is very clean. This is also the biggest room i can find in tokyo for its price compared to other hotels. I would recommend you staying here and the the staffs of this hotel is great!

Cool modern hotel with awesome lobby area with workspace and a delicious bakery. Convenient location in terms of getting around the park and Tokyo but not particularly proximal to the main action within Shinjuku itself.

The view of the room was excellent. We could see both the Skytree and Tokyo Tower as well as the night scene of Shibuya. The room and the bed were really large, much larger than we had in other hotels in Japan.

This is among the best capsule hotels in Tokyo, it has separate sections for men and women so couples can spend the night in the same place.

My husband received a very nice gift for his birthday from the hotel! Staff outstandingly helpful

Me and my husband loved everything in Shibuya Tobu Hotel, it's so perfect!