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Stayed for 4 nights in April with husband and 10 year old. The hotel has been open since December 2018 so has a newly furnished feel. The room was cosy i.e. small but ok for the 3 of us. We spent hardly any time there and the reception lounge area made up for the lack of space as it’s an ideal area to relax with a coffee. The staff were wonderful, so helpful and nothing was too much trouble. Really close to the buzz of Shinjuku and metro stations.

Everyday you are given free slippers, towels, pijama, tissues, toothbrush and toothpaste. Locker is safe and big enough for big size luggage and clothes. Check-in and check-out smooth and quick. Capsule Hotel staff is kind and helpful. The capsule is comfortable and the lounge area is a legend! Great place to work, eat or relax. Clean space and very cool minimal-style interior design. Location is very convenient between Shinjuku and Akihabara.

I always stay at hotels around Chuo-ku, Tokyo and I must this is one of the best business hotels I've stayed at so far given the price. The cleanliness and the bath amenities were really great! And it's just 2 minutes away from Kayabacho station. I always do my laundry whenever I stay at hotels and during my second stay, they gave me a room near the laundry station which is really convenient!

The location was amazing - within easy walking distance of all the key areas/ attractions around Shinjuku and Shibuya. The views from the room were incredible and the bath was even large enough to fit me (6ft+) which was ideal after all the walking you end up doing. Staff were very helpful and friendly, even going the extra mile to help post our wifi rental for us when we left the hotel.

Brand new sparkling property, loved that the rooms were well furnished, fixtures etc were top notch. I’m from the US so I fell in love with TOTO the amazing toilet. Bed was very firm, this might be an issue for some folks but I liked it. I reviewed a number of hotels before I booked this hotel mainly because of the room size, it’s bigger than most double rooms in Tokyo and that was great.

One of my favorite hotels in Tokyo. I really recommend to stay here as it is in the heart of Asakusa and near Sensoji Temple. You can even see the beautiful Tokyo Skytree in the window and the temple grounds too. I currently lost my Richmond Hotel membership and was immediately replace. The receptionists were very welcoming too. Thank you, it was a pleasant stay.

Short walking distance to Shinjuku Station. Lots of kombini nearby to load up on snacks. The standard room is spacious and clean, with a comfortable bed and large bathroom (compared to other hotels in Tokyo). It was nice coming back to the hotel after a busy day of sightseeing and walking amid the crowds, and being able to relax in a spacious room.

The location of the hotel and the room space which is so big! The location is amazing! It is really near to the metro and JR, and then also 15 mins walking to Tokyo station. The room is big and comfortable, my husband and i have our own space to put our personal luggage and also our shoppings without put anything on the bed!

Great location and service from staff I and my husband are regular customers. Since Corona pandemic, no traveling from our home in Uk. Even I have not stayed at the hotel for more than a year. All the staff were welcoming me like a family. I would definitely recommend this lovely hotel to anyone.

Great breakfast. One of the best hotel breakfasts I have come across. It is well worth the supplement, it will set you up for the day. There is an excellent coffee bar and adjoining bakery. Room size ok for Japan standards. We had a great view over the park and on to greater Shinjuku.

This was a clean comfortable hotel with very friendly English speaking staff in a neat beautiful area of Tokyo. Only 20 mins walk to Akihabara. Shinjuku and Shibuya are not within a walking distance, but you've got a big train station right next to you, about 7 mins on foot.

Staying at Nine Hours when you're in Japan is a must. The hotel is super clean, the facilities are superb and the location is beyond perfect. You can go to Shibuya or Shinjuku or whatever station in just 10-15 minutes by subway.

Loved that breakfast was included, good value for money compared to other hotels within the Shinjuku area. Room was spacious enough for my husband, my 6 year old and me, and English speaking reception helpful.

Great location, between Shibuya and Roppongi. But really quiet. Good value for money considering the high prices for non capsule hotels in Tokyo. This is a non capsule hotel, and it's really good.

If you are travelling alone, don't mind on sharing bathrooms and toilets, and want to save money, staying at capsule hotels in Tokyo is not bad.

A great capsule hotel in the heart of Shinjuku. Very helpful and welcoming staff. Always happy to come back here!

Fantastic location. There are 3 stations nearby that are within walking distance that take you all over Tokyo. The rooms were extremely clean. The bed was super comfortable! You will definitely have a good nights sleep. We also liked receiving complimentary water every day and a goodies bag of fresh towels and toiletries even if we chose to not have our room cleaned. The staff were extremely welcoming and were happy to mind our luggage until check in at 3pm.

Great location, soo easy to get to from Shinjuku station. Cosy room, great facilities, bathroom was really nice. Staff were soo nice and friendly. The breakfast on 1F was incredible.

metro-friendly location，high-level service，multiple breakfast choices，

But it had everything you need so thats nice.