This place was so great! I had fantastic view from the window, big comfy bed, small fridge and nice, clean bathroom only for me! Staff was really helpful and friendly, localization was nice too - very close to Oedo line station what gives you easy access to Shinjuku, Shibuya, Roppongi or Asakusa. At the same time hotel is located in really calm neighborhood so you can rest after traveling for whole day (and buy some snacks in konbini store - on one street was around five different stores, so you can choose your favourite).

This is my second time stayed here during my holiday and this hotel still my favorite hotel in Tokyo. The room size is bigger compare to most Tokyo’s hotel, the room facilities is good, a lot of choices for amenities and toiletteries, location very near to train station, convinience store, restaurants, and shopping center but not too crowded like any other place (such as shibuya or shinjuku). Very value for money. And last, the staff really friendly, helpful and they can speak English quite good.

I wanted to try the capsule hotel experience and I chose the 9Hours in Shinjuku for its great position. The common area was really beautiful, with an amazing view on Tokyo. The staff was really nice and a bag with pijamas, slippers, teeth brush and towels was given every day at check-in. We also had a nice breakfast included at a Gusto near the structure. Sleeping in the capsule was a good experience: they are comfortable and not claustrophobic at all

Thick mattresses!!! After a 11 hour flight I needed a good sleep and Centurion didn’t let me down! So much so that I booked my last 2 nights in Tokyo here too. Japanese soaking tub, laundry facilities, plenty of toilets, free soap, shampoo, conditioner and towel, kitchen/lounge area. Loved this capsule hotel, good location across from Ueno Park, lots of places to eat close by. Wifi worked wonderfully oh and don’t forget to use the massage chair!

Stayed there with my husband for 6 nights, Japanese Style Futon beds with private bathroom. We love how close it was to Shibuya crossing, Shibuya Station, Hachiko Statue, Malls, etc. Around 1. 4 km walk. There's a Family Mart a few steps from the hotel, and restaurants close by. Everything was clean! Futon beds were okay. They also have free coffee, tea and water there. Staff were very nice and very polite. Will definitely go back!

Superb location. Barely 2 minutes from Shibuya crossing. The bed was so comfortable. Plus they have an alarm which doesn’t ring but instead the bed rises and lights turn on which is great for capsule hotels as it doesn’t disturb neighbors. The staff were so friendly and helped me with whatever help I needed. If I come again to Japan I’m definitely staying here only! Loved it so much.

The location of the hotel and the room space which is so big! The location is amazing! It is really near to the metro and JR, and then also 15 mins walking to Tokyo station. The room is big and comfortable, my husband and i have our own space to put our personal luggage and also our shoppings without put anything on the bed!

Nice location in the Shinjuku area, close to stations and a beautiful park. The beds were smaller than other hotels elsewhere but very comfortable. The room & bathroom was relatively small as expected but used the space well. A nice place to stay. Beautiful lobby with a cool vibe. Good in-room wifi.

I like that the hotel is very near everything. Just few minute walk to shibuya crossing. If walking is your thing, Harajuku and shinjuku areas are also accessible. You can also walk to yoyogi park to see the sakura. Water, tea and and basic toiletries in the hotel are free. Staff were really friendly.

- Staff is very helpful and friendly - Location was amazing because it is in a quiet area and feels very local compared to other big hotels at big stations (e.g shinjuku or shibuya) - 3 minute walk from tamachi station and the walk is enjoyable. - Room is very clean and quiet, easy to sleep in.

We wanted the capsule experience without having to sleep in separate beds, so this hotel was perfect for us, since it offers a capsule for couples. Also, staying in Shinjuku is a unique experience, since that area is unlike any other. With that said, one night was sufficient for us 😁

The staff was very kind, polite and helpful regarding any question that we had. It is a big hotel with many visitors, but they are very efficient! The location is good, given that it is practically in the city centre, yet not as crowdy neighbourhood as Shibuya or Shinjuku might be.

I have stayed at so many hotels in Tokyo and this has to be my favourite, Friendly staff, excellent location, very well designed space with a great concept. It is very hard to find such an excellent hotel in this part of Tokyo where you can walk to Shibuya, Aoyama and Harajuku.

The hotel was very near the shinjuku station which was very helpful. The staff were very accommodating and very helpful as well -- they assisted us with sending our luggage to our next desination through Yamato. I would definitely book my next stay in Tokyo at this hotel.

The view of the room was excellent. We could see both the Skytree and Tokyo Tower as well as the night scene of Shibuya. The room and the bed were really large, much larger than we had in other hotels in Japan.

This was our first experience in a capsule hotel and we must say it out topped our expectacion. Enough space for sleeping and really clean bathrooms. Location is also excellent, nearby Shinjuku station.

This is among the best capsule hotels in Tokyo, it has separate sections for men and women so couples can spend the night in the same place.

My husband received a very nice gift for his birthday from the hotel! Staff outstandingly helpful

Me and my husband loved everything in Shibuya Tobu Hotel, it's so perfect!

A luxurious hotel with excellent service and warm, English speaking staff. The room is very clean, well lighted and well made up daily. The bed is also big compared to the usual small beds in Japan. Location is very good as well. It’s just a 5-10 minute walk to the train and bus stations and shopping areas.