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A modern, high-rise stay in central Tokyo. Staff were highly courteous and professional, and had excellent English. Our deluxe double room was very spacious and came with absolutely stunning panoramic views of Tokyo and Shinjuku Station, complete with remote-controlled blinds on the windows. The bathroom was clean, well-equipped with toiletries, and large compared to other Japanese hotels. The hotel shop and vending machines on every floor were very useful, too. Breakfast was good, albeit expensive.

Honestly, having stayed at many hotels all throughout the US some very nice some not so much. This is one of the nicest Hostels/capsule hotels. I’ve ever stayed at, the facilities are incredibly clean, the staff are very nice, friendly, and happy to help you figure things out. That and you get to meet other travelers who are traveling to japan a lot of the people I met there are part of what I loved about my stay at UNPLAN shinjuku. When I come back to japan I am definitely staying here again.

Excellent location which is within short walking distance from Shinjuku station, super clean and beautiful English gothic-style room with attached private unit bathroom and toilet. Amenities is tiptop with mini fridge in the room. Room is quite small for the price though but I loved the theme of the hotel, it's like you're in an abandoned art gallery or museum of antiques something! Loved the decoration! Very aesthetically pleasing indeed. Would love to stay again in the future!

I wish to give special thanks to Ms Kim from Reception. Upon check-in, I was told that my request for a skytree view room could not be met, as the hotel is full. Ms Kim tried very hard to accommodate my request, and came back with not only 1 option, but 3 options to choose from. Though we ended up paying more for a skytree view room, it was totally worthwhile, cause it was my husband's birthday treat and he loved the surprise! We also enjoyed the breakfast buffet spread.

The bed was soooooo comfortable, it's amazing. My husband and I have been to many hotels in Japan, this is the best one. Comfort level inside the room is great, they provide you with humidifier. The bath tub was great, we can have a bath. Toiletries and amenities were excellent. Very new and clean. Every little detail was perfect inside the hotel. It is reasonably priced. We loved every moment of our stay.

Tiny room, yet very comfy and clean with complete complete amenities inside room. I enjoyed chilling at the roofdeck while gaving dinner with a nice view of Shinjuku city lights. Very close to Metro train station and very accessible. The hotel is situated in a quiet area and so I had a good sleep. It's just perfect place for me for a night stay while on business trip in Tokyo.

One of the better partner hotels for Tokyo Disney. Hilton Tokyo Bay has a complimentary shuttle to the Tokyo Bay station (access to the Disney Railway station) and the Maihama station (to go to the Mall or venture to other parts of Tokyo). The room was good and I really liked the convenience of staying close to the parks. Hilton really makes it easy to travel between places.

great room in very low price and very convenient location. i stayed here only 1 night before i go back to sydney,the location is very convenient to NRT and yet offers better room than asakusa and ueno.it also close to shibuya or shinjuku or city centre, i will definately go back if i visit japan. the room is much bigger than the hotel i paid more in asakusa

Great location and service from staff I and my husband are regular customers. Since Corona pandemic, no traveling from our home in Uk. Even I have not stayed at the hotel for more than a year. All the staff were welcoming me like a family. I would definitely recommend this lovely hotel to anyone.

The hotel was located in 6 minutes away from the Asakusa are and right next to the famous temple Senso-ji (which has a beautiful atmosphere in the evening). If you are looking for a more relaxed area than Shinjuku and Shibuya, this is the place for you. Plus, the breakfast was quite decent.

It's a tiny private room with shared toilet and shower, reasonable price in Tokyo (better than those capsule hotels, where there is no real private room with lockable door). Shower room is clean and comfortable. About 10 mins walking distance to subway/train station.

This hotel set a new standard for me for chain hotels. The room was small but well laid out and the shower/bath was very spacious. As the hotel is in Tokyo, it is a few minutes walk from various train and subway lines, making it easy to get around the city.

The room is spacious and clean, with nice view of tokyo bay and nearby parks and hotels. I also prefer their choice of room wallpaper colors which is light and relaxing.

Great, clean, modern hotel within 20 mins walk of Shinjuku station and 10 mins of Gyoenmae park. Compact room, but still larger than many hotels close by.

Location is good, close enough to Shinjuku and Ooedo line, we enjoyed the bakery in the morning at the lobby of the hotel,

The price was really good, considering location and comfort. There are several options for dinning nearby and teo stations at short walking distance. Again, the room was small, but comfortable.

The Godzilla head is really cool so I’m glad I got to see that not to mention the hotel doubles as a movie theatre so yes!

The staff were amazing . Their English was great and the rooms were always tidy and clean.

super location. very professional service.

Location and hotel facilities