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The location is excellent! A 5 minute walk from the Ginza train station, which connects up with all the major Tokyo train lines. Close to Shibuya, Shinjuku, and other major areas. There are plenty of food shops within walking distance. The room is very clean and modern. Check-in is interesting with the robots, but a staff member will come and help if you get stuck. The beds were very comfy, but unfortunately the pillows were hard (the only negative with this hotel). Overall a very pleasant experience at a very handy location.

Absolutely fine for a one night stay. Wanted to experience a capsule hotel and this place delivered. Easy check in and nice to have a "goody bag" or pyjamas, toothbrush, slippers etc for free. Sleep was fine, though you can hear even the most minor of noises in the complex all night long ( i slept through this) so if anyone on the floor snores in their sleep you will known about it! Waling distance to the main Tokyo train station and mall, as well as the Edo palace and gardens, which is what we wanted.

Cool reception area and location in Shibuya - on a quiet backstreet, only 10 mins walk from Shibuya central for shops and metro. We found the staff to be friendly and helpful throughout our stay. It was easy to meander through the backstreets to interesting places from the hotel - Yoyogi Park, Shibuya cafes, Ometesando shops, Harajuku etc: It felt quite boutiquey. Breakfast in a light, airy, cafe section of the hotel with decent mini croissant and pain au chocolat, fruit and juices etc. Nicely designed chairs.

My family and I visited Tokyo Disneyland. It was myself, my husband, our 11 year old son and out 21 month old daughter. So we liked how Sheraton was easily accessible to the Park. With Disney bus transportation every few minutes to and from the Disney tram station. Which was right across the hotel. We also loved the kids facility within the hotel. Mini arcade and play area for toddlers. Not to mentioned the buffet! Very clean facility, friendly and helpful staff, and convenient location.

Comfortable and simple room. Lovely view. Good shower pressure. Very close to Osaki station and easy one stop ride to the Shinkansen and Shinagawa station. Hotels priced a bit cheaper 1 stop away. It's my second time here and when I come to Tokyo I will try to stay here. I just wish there was a hotel/combo breakfast deal. Good amenities, especially the coffee.. Kind and knowledgable staff at check in and spoke English.

Spotlessly clean and the quietest hotel I have ever stayed in. When we opened the window vent we could hear the construction next door but when closed it was completely silent. Loved the shower room and bath. Great location to easily explore Shibuya and Shinjuku. Spent 24 hours in the room because of Typhoon Hagibis and were very comfortable. Convenience stores nearby, including small Family Mart on the bottom floor of building.

The room was perfect size. Most hotels I have been to in Tokyo, are very small. There were different types of tea to drink. The service was absolutely amazing. They answered all my questions, and anything needed so politely. They took all the great precautions during the COVID time. Your can have piece at mind here. During my next with trip, I will be staying here.

Short walking distance to Shinjuku Station. Lots of kombini nearby to load up on snacks. The standard room is spacious and clean, with a comfortable bed and large bathroom (compared to other hotels in Tokyo). It was nice coming back to the hotel after a busy day of sightseeing and walking amid the crowds, and being able to relax in a spacious room.

Location is really good because the hotel is located just next to Ariake station. It is very convenient to take the mono-rail train to Tokyo Big Sight. The hotel facilities are good. especially, the bathroom is better than expected because it looks more spacious with a bath tube than other average hotels.

Great breakfast. One of the best hotel breakfasts I have come across. It is well worth the supplement, it will set you up for the day. There is an excellent coffee bar and adjoining bakery. Room size ok for Japan standards. We had a great view over the park and on to greater Shinjuku.

This hotel set a new standard for me for chain hotels. The room was small but well laid out and the shower/bath was very spacious. As the hotel is in Tokyo, it is a few minutes walk from various train and subway lines, making it easy to get around the city.

Great location and a superb option if you don’t want to stay in the fancy, expensive chain hotels in Shibuya or Shinjuku but also don’t want to stay in a small Japanese business hotel. Neat interior and design, nice staff.

This hotel is right next to Tokyo station. It doesn’t get any better than that. The room was small and but everything I needed was there. It had more amenities than most other hotels. Bed was comfy. It was not expensive.

I stay at prince Park Tower each time I go to Japan, one of the best hotels I've stayed in, great staff, incredible service and amazing rooms. I'll definitely stay at prince Park Tower next time I'm in Tokyo.

We had a good experience there with my husband. The hotel was clean, the breakfast was good, and they change the food every day. Just only one thing that made us uncomfortable was the room was so little.

Very close to kanda station , handy if you want direct train to shibuya, Shinjuku or Harajuku. The hotel had nice reception area with free coffee , tea and water for guests.

Always like everything. The rooms are nicely clean and organized. The staff at front desk are always super polite and helpful. All the staff do their best to be helpful and please . Simply excellent in every aspect

The comfort of the room is superb!

Attention and amazing location