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The location is perfect, right in the heart of Shinjuku. As this is a very popular area, the prices of hotels are much higher and less value for money. However, if you're simply using the hotel room as a place to drop your bags and go out and explore, then this is definitely the right place. Almost everything we wanted to see or do was within 15 minutes walk, which was very useful. The room is clean and the staff are friendly and helpful.

Everyday you are given free slippers, towels, pijama, tissues, toothbrush and toothpaste. Locker is safe and big enough for big size luggage and clothes. Check-in and check-out smooth and quick. Capsule Hotel staff is kind and helpful. The capsule is comfortable and the lounge area is a legend! Great place to work, eat or relax. Clean space and very cool minimal-style interior design. Location is very convenient between Shinjuku and Akihabara.

Great location and great price! Rooms are tiny, but this is Tokyo so I doubt it would be different anywhere for a similar price range. If you catch the correct exit, it's less than a minute walk from Higashi-shinjuku subway station. Staff was great and even lent me a small luggage scale before I was leaving for the airport. I also liked the fact that it is a small house, instead of a big hotel tower with hundreds of rooms.

Good location with close connecting trains at Daimon (Asakusa and Oedo lines) and Hamamatsucho JR. Tokyo monorail to Haneda Airport isn’t that close so be prepared to walk about 20 minutes and try to avoid rush hours, trains are very packed. We were able to move around conveniently to reach Asakusa, Tokyo, Harajuku and Shinjuku stations. The area is offices so plenty of eateries. Shiba Park has a nice view of Tokyo Tower.

Super friendly and helpul staff. Room was quite big for Tokyo standards. Read loads of bad reviews about bedding for hotels in that area. Tsuki's matress, sheets, cushions were perfect. All the toiletries, the free drinks in the room. The thick and soft towels. Very calm street. Conveniently located to explore different areas of town (many metro stations nearby). Overall very clean besides the stains on the floor.

I love how this hotel was centered in roppongi district and was still quiet and peaceful! The staff was great and the room was cozy and clean! The restaurant in the Hotel, Balcon, is very delicious as well!!! Celebrating my husband birthday was even more special when upon entering our room, there was a special message on the tv monitor for him!! From the 13th Floor The view day to night was beautiful!!

The location was amazing - within easy walking distance of all the key areas/ attractions around Shinjuku and Shibuya. The views from the room were incredible and the bath was even large enough to fit me (6ft+) which was ideal after all the walking you end up doing. Staff were very helpful and friendly, even going the extra mile to help post our wifi rental for us when we left the hotel.

Location. Location. Location. Best location to stay in Tokyo: Shibuya 13 minutes, Shinjuku 17 minutes, Tokyo 14 minutes, Roppongi 13 minutes. Hanzomon station is literally in front of the hotel. Very comfortable room, great view and super clean. It has everything you need: mini fridge, hairdryer, comfortable bed and good lighting. Convenience stores and restaurants just around the corner.

This place is one of the best cheap but really good hotels I've stayed at around Tokyo. I love everything about it. They have usb sockets and the normal type. The shower is Western style. The bed linens are clean. THERE ARE TWO FREE WATER BOTTLES in the room. I think this very generous of them. Free coffee and tea as well downstairs. Everything is perfect. Will come back!

Many things to like. The hotel had a boutique feel to it. The room amenities were parallel to a 5 star property. Excellent customer service. The rooms were nicely equipped with robes, slippers, shaving kits, tooth brushes, hair bands, coffee, teas, water bottles, etc. The room was quiet. The bedding was comfy. Good WiFi, big TV screen, etc. It lacked nothing but space.

Location is excellent! Right across from Shinjuku station, lots of shopping and restaurant areas, bus terminals close by, lots of taxis, airport bus pickup, and great views of Tokyo and Mt. Fuji on a clear day. Walking distance to parks and if you’re up to it, walking distance to Harajuku and Shibuya!

Great location and service from staff I and my husband are regular customers. Since Corona pandemic, no traveling from our home in Uk. Even I have not stayed at the hotel for more than a year. All the staff were welcoming me like a family. I would definitely recommend this lovely hotel to anyone.

Great breakfast. One of the best hotel breakfasts I have come across. It is well worth the supplement, it will set you up for the day. There is an excellent coffee bar and adjoining bakery. Room size ok for Japan standards. We had a great view over the park and on to greater Shinjuku.

Sure, the price was affected by the Coronacrisis but what we got was just outstanding. The room was huge compared to other hotels in Tokyo. The possibility to wash, get food 24/7, chill out in the lobby, the breakfast... Everything was great.

Excellent breakfast and great coffee. Very compact hotel and rooms (in central Tokyo this is expected) but very clean, modern and comfortable. A short walk to Ueno Station and Ueno Park. Polite and professional staff.

There are so many hotels near Shibuya, but Tokyu Stay catches my attention. The location is so perfect to our iterinary trip. And the coin parking space nearby is so cheap.

Great, clean, modern hotel within 20 mins walk of Shinjuku station and 10 mins of Gyoenmae park. Compact room, but still larger than many hotels close by.

The price was really good, considering location and comfort. There are several options for dinning nearby and teo stations at short walking distance. Again, the room was small, but comfortable.

Everything, the room is perfect, staffs are very tentative and helpful. Location is everything.