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Location!!!!!! close to the most important spots in Tokyo like transportation,restaurants,stores. Staff very polite,friendly and respectful. My husband, myself and two teenagers sons enjoyed our stay there. Well design room and amenities were offered. (note: we were at Hilton Hotel in Nagoya and Mimaru is better) The plus to everything : Hotel is new!!!!! Thanks MIMARU TOKYO HATCHOBORY, we enjoyed our stay there. (Family of four from San Jose, CA. USA)

My husband and I live in Tokyo and I was looking for a charming hotel to stay in on his birthday. The room, customer service, dinner, and attention to detail were exceptional. The dinner and the birthday cake for my husband were exquisite. We really loved the atmosphere and concept of this small but fantastic hotel. Still, the top of the top was the friendliness and politeness of all the employees. We will stay here again for sure.

The bed was soooooo comfortable, it's amazing. My husband and I have been to many hotels in Japan, this is the best one. Comfort level inside the room is great, they provide you with humidifier. The bath tub was great, we can have a bath. Toiletries and amenities were excellent. Very new and clean. Every little detail was perfect inside the hotel. It is reasonably priced. We loved every moment of our stay.

Great, great location. Walking distance from the park Hyatt and train stations. Perfect for a weekend in Tokyo at an unbeatable price. Get the delux sized room for a bit more space, otherwise it will be like a business hotel. Website was clear and emphasized this as well. We didn’t try it, but the property has a cool bakery/cafe and bar and restaurant on the ground floor. Very convenient.

This place is one of the best cheap but really good hotels I've stayed at around Tokyo. I love everything about it. They have usb sockets and the normal type. The shower is Western style. The bed linens are clean. THERE ARE TWO FREE WATER BOTTLES in the room. I think this very generous of them. Free coffee and tea as well downstairs. Everything is perfect. Will come back!

great room in very low price and very convenient location. i stayed here only 1 night before i go back to sydney,the location is very convenient to NRT and yet offers better room than asakusa and ueno.it also close to shibuya or shinjuku or city centre, i will definately go back if i visit japan. the room is much bigger than the hotel i paid more in asakusa

The location of the hotel and the room space which is so big! The location is amazing! It is really near to the metro and JR, and then also 15 mins walking to Tokyo station. The room is big and comfortable, my husband and i have our own space to put our personal luggage and also our shoppings without put anything on the bed!

The hotel is located 5 minutes from the subway station, which allows you to travel to main areas like Harajuku, Shinjuku, Shibuya and Akihabara within 20-30minutes. This hotel is also very clean with good amenities in the room. There is also a late night ramen shop besides the hotel if you need a supper.

The hotel was located in 6 minutes away from the Asakusa are and right next to the famous temple Senso-ji (which has a beautiful atmosphere in the evening). If you are looking for a more relaxed area than Shinjuku and Shibuya, this is the place for you. Plus, the breakfast was quite decent.

This was a clean comfortable hotel with very friendly English speaking staff in a neat beautiful area of Tokyo. Only 20 mins walk to Akihabara. Shinjuku and Shibuya are not within a walking distance, but you've got a big train station right next to you, about 7 mins on foot.

Located in the upmarket shopping area of Ginza, location was perfect for easy access to Tsukiji fish market and subway links to Shinjuku, Shibuya and Akihabara. The public bath was a treat after beating pavements with long walks. Staff were friendly and the hotel was clean.

Loved that breakfast was included, good value for money compared to other hotels within the Shinjuku area. Room was spacious enough for my husband, my 6 year old and me, and English speaking reception helpful.

Great location; just close to the LaQua shopping mall and Tokyo Dome. You can find many restaurants and shops nearby. Room is not so small, as always happens in Tokyo hotels. Facilities in the room was nice.

Love capsule hotels! 9Hours is one of my favorites. If you just need a clean bed to sleep on while fighting insomnia in Tokyo, this is the best I’ve found. Great showers and bathroom facilities!

Loved the location, lots of restaurants in the surrounding area. Good access via Yamanote Line to Shibuya, Shinjuku also Tokyo Stations. The bed is bigger compare to the typical japanese hotel

Good capsule hotel, perfect for short stayings. Location is great at 5min walk from Kabukicho, Shinjuku.

I loved everything about Hotel Gracery, from the location, the facilities, and especially the staff members who were always going out of their way to make sure my stay would be the best. I use a wheelchair and crutches and booked a single room on the ladies floor, but one of the staff members who saw I was having some dificulties asked for me to be moved to a much larger room free of charge for the whole 12 days duration even though I said I could manage. The ladies floor is only accessible using a card key, giving a sense of security and the rooms are very well aquiped with almost anything I could ask for a relaxing and indulgent vacation and you get a personal set of lotions to use or take with you aside from those in the room. Th The location is 5-10 minutes from most touristic sights on shinjuku though and only 10 minutes or so from shinjuku station. I would definitely go back if I come to Tokyo again and highly recomand it!

I stayed in the bigger room in the renovated section. It was beautifully done and very spacious. The best shower and bath!! We had an excellent stay!

The roof hotspring bathing is pretty good and plentiful,beyond my expectation.

Good amenities and good location