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Outstanding as always. Best hotel in Cuernavaca

Lovely Pool and common spaces / restaurant. Room was well equipped and spacious

Easy check in. Friendly and attentive staff. Beautiful room. Free parking. Wish we could have stayed longer.

The room was excellent as was the breakfast

The original buildings and gardens are beautiful. The pool was nice and warm (but not too warm). The hotel was relaxed and peaceful - great for a lovely chilled out break. The restaurant was good with a wide selection of tasty food. The rooms were clean, a decent size and had lovely comfortable beds.

The place was the highlight of the city visit and is worth visiting by itself. It is insanely beautiful and we took some time to just walk around the property and take pictures, look at the elaborate and tasteful decoration and also just smell the roses in the city of eternal spring.

The hotel is magnificent, very tropical looking with the touch of Japanese plants and buildings. Staff is really nice. If you don't mind spending a little bit more and want to enjoy the stay of tranquillity, this is the hotel for you

Nos encantó todo, especialmente la atención del personal del restaurante (incluso la música estuvo de 10 🤩) Mis hijas amaron las albercas climatizadas.

The location is great, close to the center of the city, there is food nearby a church and easy to get uber or taxis there. The room was clean, and big, we also enjoyed the balcony very much. We did not use the pool , however did see it was used frequently. Hopefully next time we visit we can use their pool.

We only booked here because of the Malcolm Lowry association and we weren't expecting much, but we loved it. The price for one thing, the location, the pool, the ambience. It's close to the center of town so great for walking out, and it's on a busy, gritty road, but inside the hotel grounds it's leafy and peaceful. The wifi worked fine in our room. The staff were casual and friendly. We loved the place.

The wifi, staff & location were good.

Right next to Museo Morelense de Arte Contemporáneo Juan Soriano and very close to city center (10 mins walk). Incredibly sweet hosts (cheers to Carlos and his wife), and I felt safe during my stay as a solo female traveler. The hotel is actually very big, great option for big family groups.

The location is amazing, super close to the city centre;the rooms are spacious and clean. The staff is amazing; Alejandro helped us with everything and he has such a sense of service.

The grounds with the park and the pool are amazing. The room was very comfortable and with a modern design. The breakfast was also amazing.

Very comfortable room. Beautiful grounds. Good service. Great food.