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It was close to the airport with a free airport shuttle service, which we really appreciated as we arrived late in the evening. The breakfast was fine, and the room was spacious with comfortable beds.

We could have dinner in the room. The hotel is near the parking and terminal 2. The staff is amicable.

Good bang for buck. Good staff

Really good location and in general everything was really good and all we needed

breakfast, location, staff amazing!! THANKS to put some ballons in the room for my bf's birthday.

Swimming Pool, restaurant open until 10pm, yummy food, very spacious room, very kind staff. Perfect for our 1 night stay after having arrived at the airport.

We appreciated the professionalism and friendliness of the registration staff.

Super nice and friendly staff, location, location, location, easy access to anywhere, great shower, very good WiFi

Imagine waking up to the delightful chirping of birds, as if in the woods, but with the comfort, safety, and modern amenities of a luxurious room. Just 10 meters from the turquoise waters of the lake, this serene setting offers a perfect blend of nature and comfort. The warm and attentive hosts are always at your disposal, ensuring a pleasant stay. A special shoutout to Miguel, the chef at the restaurant, who is a virtuoso with local specialties. He turns a simple breakfast into a poetic culinary experience. The room is impeccably clean and the internet connection is excellent. I highly recommend this place!

Great place to relax. The sea view is amazing the pool is great. Our room was great, clean and comfortable.

Breakfast was good. I liked the location.

Location was great and my room was clean. The staff was very friendly 😊

Really love the place. I loved everything even though you had your do not disturb signed they still knock to make sure your ok. Really loved the staff.

I looooved my stay! Location of this hotel is perfect. It’s in quiet place but if someone wants a night life, it’s only 15mins away from it. The stuff was amazing! My big thanks belong to waiters named Ramiro😌! He was always in good mood, always very very helpful! As for the kitchen there, the food was very sooo delicious!!! I wanted to eat everywhere but I always ended up eating in a hotel because it was just yummy! I would definitely recommend this place and I will definitely return here!!

Hotel Luma is the best low budget hotel in Cancun. The staff are friendly, the room is large and comfortable. It is not too noisy in the hustle of Cancun. The breakfast is very good. There is a securing car park with a gate for security. Our third time staying there

Easy check-in and check-out, tv in room, AC, clean, good blankets

Hotel in the very center of Cancun. very good location. Rooms are spacious, beds are comfortable. Market nearby. Staff is helpful. I highly recommend.

Room was clean and the location good.

Best hotel for this price range! Couldnt have done it better :)

Very centrally located with no frills basic facilities and great value for money. I thought the A/C would not live to the expectations but it actually did great

Breakfast was simple but good. Room was super clean and spacious. Great pool.

Good location, near to the bus station. Great pool too

Staff, food was good and reasonably priced.