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It was a clean well equipped hotel room

The hotel is an old colonial house made in 1916. Looking great. Beautiful decoration.. lots of plants. Free coffee in the morning which I really appreciated because I'm an early riser.. Right in the center. Highly recommended.

The location is great, close to the center of the city, there is food nearby a church and easy to get uber or taxis there. The room was clean, and big, we also enjoyed the balcony very much. We did not use the pool , however did see it was used frequently. Hopefully next time we visit we can use their pool.

Breakfast was good. Staff was friendly. Rooms were clean.

Nos encantó todo, especialmente la atención del personal del restaurante (incluso la música estuvo de 10 🤩) Mis hijas amaron las albercas climatizadas.

Close to Carhedral for wedding we attended.

The place was the highlight of the city visit and is worth visiting by itself. It is insanely beautiful and we took some time to just walk around the property and take pictures, look at the elaborate and tasteful decoration and also just smell the roses in the city of eternal spring.

The location is amazing, super close to the city centre;the rooms are spacious and clean. The staff is amazing; Alejandro helped us with everything and he has such a sense of service.

The hotel is beautiful! It is a well preserved historic property, with an excellent restaurant!! Our room was exactly as shown in the pictures! Food was… simply extraordinary!

The hotel is magnificent, very tropical looking with the touch of Japanese plants and buildings. Staff is really nice. If you don't mind spending a little bit more and want to enjoy the stay of tranquillity, this is the hotel for you

The heated pool, front desk stadf, the food and service at the pool.

My stay at this hotel was truly excellent, and I was very impressed with the overall experience. Everything about the hotel was extraordinary. I really liked both the food and the facilities. The meals were delicious, well-prepared, and enjoyable, and the hotel itself was beautiful, comfortable, and very well maintained. The atmosphere made my stay even more pleasant, and I felt relaxed and satisfied throughout my visit. Overall, I had a wonderful experience, and my stay was memorable for all the right reasons.

Beautiful place, very clean, and so comfortable!

small, quiet, friendly place, enjoyed the forever spring city with they landscapes and the cabana type rooms, Restaurant Helios has a tasteful menu

We only booked here because of the Malcolm Lowry association and we weren't expecting much, but we loved it. The price for one thing, the location, the pool, the ambience. It's close to the center of town so great for walking out, and it's on a busy, gritty road, but inside the hotel grounds it's leafy and peaceful. The wifi worked fine in our room. The staff were casual and friendly. We loved the place.

Super friendly staff, breakfast, coffee options, milk/plant-based options, responsiveness, location

We loved the pool! It was filled with beautiful, cool spring water! The entire family loved it! The room was large with a good sized family room, a full kitchen with refrigerator and a wonderful bathtub and shower! Overall the hotel was beautiful and had a great location. We will be back for sure!

Location close by a wedding venue

It is really close to "Las Mañanitas" if you are going to a wedding there

Really noisy! Understandable was a fiesta weekend but regardless, lack of awareness on behalf of the staff, talking loud outside the room, making noises at early hours. Maybe the cleaning supplies should be kept outside the area, away from where ppl sleep? There was a real kind lady that worked there whose name was Rose. She helped me feed the street cats that were hungry outside, the only one. Bless her 🩷

The place, the staff and the experience itself. The rooms were beautiful, the spa is amazing. The food is really good, and the service by Ruben and Ramirez is exceptional.

I liked it all. Great location, room was amazing, in general 9.4 out of ten.