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The location is perfect in the airport and the drinks and snacks at night then the breakfast on the Exec floor was perfect. I did not need to leave the hotel or the floor.

Good central location. Clean rooms.

Las humanidades estaban limpias

Location is good. Public transportation is a 2 minute walk and Reforma is only a 10 minute walk. Showers have hot water. Room is nice.

The price value is incredible. The cleanliness of the room is very very good. When you check in; you can smell the cleaning product. The bedding super clean and they have toiletries item for you. There is room service and they are always available; if need anything.

My stay was excellent, the facilities are relatively new, and the staff was very friendly.

Location is good. Hotel facilities are good. Breakfast has a very good spread.

,excellent facilty, and location great b we bed.

Great big rooms, gentle and helpful team. Best hotel on the airport! I have stayed in many, and I can officially say this is the best!

Friendly staff, great location and gorgeous rooms

Location, staff, restaurants, rooms…

All the excellent service from the staff and the location of the hotel.

Clean facilities. Friendly staff. Less costly than other hotels in the area but just as good.

Great location, spacious rooms, clean, hot shower. Professional staff. Restaurant on site with good food and economical prices.

Quiet, large, very clean rooms with no street noise. The room faced a courtyard type garden. The breakfast is unbelievable. Staff very considerate and efficient. Architecture is timeless and iconic. I usually like small boutique hotels, but in Mexico City they tend to be impossible to get a good night sleep with street noise. This is a massive hotel. But it is laid out so well. We used the space to walk when in was not possible to do outside.

The location, the comfort, the staff and the view, all deserve 5 stars

location of hotel, room in hotel. I paid extra for a junior suite but the room is spectacular overlooking the presidential palace, square and cathedral. the room displays beautiful Mexican decor and the bed is the best I've slept in

Location, friendly staff, clean.

A bit awkward to find and there is no elevator for anyone with physical limitations. Lots of stairs.

The entire staff was very nice and helpful. Willam was so kind and extremely helpful! Properly was very clean.

The location was great. I loved the view of the Cathedral from the terrace on my floor. The downstairs coffee bar was wonderful. I loved that they had plates of cookies everywhere for the guests!

The rooftop pool and bar were wonderful, breakfast was amazing. Rooms are very cool and modern. Staff very friendly and helpful.

Super friendly staff - they even packed us early breakfast for us