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Digital Services Act

I. EU Monthly Active Recipients

Sesuai dengan kewajiban Booking.com berdasarkan Undang-Undang Layanan Digital (DSA) Uni Eropa, kami memperkirakan bahwa rata-rata penerima layanan bulanan* Booking.com di Uni Eropa, dari 1 Februari 2024 hingga 31 Juli 2024, berjumlah lebih dari 45 juta.

This is only an estimate and is based on the data available to Booking.com at this time, and the limited guidance in the DSA. This estimate is required to be published under the DSA and should not be used for any other purpose. The methodologies used to estimate average monthly recipients as defined in the DSA require significant judgement and design inputs, are subject to data and other limitations, and inherently are subject to statistical variances and uncertainties. This estimate may be revised upwards or downwards as Booking.com refines its approach and in response to the publication of methodology by the European Commission.

Please refer to the Booking Holdings Inc. Investor Relations website for metrics we consider relevant to Booking.com’s business.

* ‘recipient of service’ is defined under the DSA to mean 'any natural or legal person who uses an intermediary service, in particular for the purposes of seeking information and making it accessible'. This requires counting users to whom information was displayed by the Booking.com service, even if that user did not make a transaction.

II. Ads repository

Booking.com has created this ad repository to comply with its DSA obligations, following designation as a Very Large Online Platform ('VLOP'). This repository contains information about advertisements that have been shown on the Booking.com website.

III. Transparency report

Booking.com has prepared a transparency report to comply with its DSA obligations. This report provides insights into the content moderation activities that we engaged in during the reporting period, including the volume and nature of content removed from our platform and removal requests received from public authorities and users. The report can be downloaded here.

IV. Systemic Risk Assessment, Mitigation Measures Completion and Audit (Implementation) reports

To comply with its obligations under the DSA, Booking.com has prepared the following additional reports:

  • 2023 and 2024 reports setting out the results of our annual Systemic Risk Assessment. The reports can be downloaded here and here
  • 2024 Mitigation Measures Completion report detailing the measures Booking.com has put in place to mitigate risks identified in our 2023 risk assessment. The report can be downloaded here
  • Audit report concerning Booking.com’s compliance with the DSA for the period from 29 August 2023 to 31 May 2024. The report can be downloaded here
  • Audit Implementation report which sets out the measures Booking.com intends to implement in view of the operational recommendations received from the auditor. The report can be downloaded here

Digital Services Act

I. EU Monthly Active Recipients

Sesuai dengan kewajiban Booking.com berdasarkan Undang-Undang Layanan Digital (DSA) Uni Eropa, kami memperkirakan bahwa rata-rata penerima layanan bulanan* Booking.com di Uni Eropa, dari 1 Februari 2024 hingga 31 Juli 2024, berjumlah lebih dari 45 juta.

This is only an estimate and is based on the data available to Booking.com at this time, and the limited guidance in the DSA. This estimate is required to be published under the DSA and should not be used for any other purpose. The methodologies used to estimate average monthly recipients as defined in the DSA require significant judgement and design inputs, are subject to data and other limitations, and inherently are subject to statistical variances and uncertainties. This estimate may be revised upwards or downwards as Booking.com refines its approach and in response to the publication of methodology by the European Commission.

Please refer to the Booking Holdings Inc. Investor Relations website for metrics we consider relevant to Booking.com’s business.

* ‘recipient of service’ is defined under the DSA to mean 'any natural or legal person who uses an intermediary service, in particular for the purposes of seeking information and making it accessible'. This requires counting users to whom information was displayed by the Booking.com service, even if that user did not make a transaction.

II. Ads repository

Booking.com has created this ad repository to comply with its DSA obligations, following designation as a Very Large Online Platform ('VLOP'). This repository contains information about advertisements that have been shown on the Booking.com website.

III. Transparency report

Booking.com has prepared a transparency report to comply with its DSA obligations. This report provides insights into the content moderation activities that we engaged in during the reporting period, including the volume and nature of content removed from our platform and removal requests received from public authorities and users. The report can be downloaded here.

IV. Systemic Risk Assessment, Mitigation Measures Completion and Audit (Implementation) reports

To comply with its obligations under the DSA, Booking.com has prepared the following additional reports:

  • 2023 and 2024 reports setting out the results of our annual Systemic Risk Assessment. The reports can be downloaded here and here
  • 2024 Mitigation Measures Completion report detailing the measures Booking.com has put in place to mitigate risks identified in our 2023 risk assessment. The report can be downloaded here
  • Audit report concerning Booking.com’s compliance with the DSA for the period from 29 August 2023 to 31 May 2024. The report can be downloaded here
  • Audit Implementation report which sets out the measures Booking.com intends to implement in view of the operational recommendations received from the auditor. The report can be downloaded here