From the moment I walked in the reception I was greeted by the wonderful staff but Chris the Irish manager was so welcoming & helpful & showed me around, he was always around the hostel asking how everyone was. The food is amazing & is so cheap too! The party is on a different level & Juan really knows how to start the party & keep it going! Overall an amazing hostel with an amazing view & amazing staff, hot showers & clean all the time. If you're in Cusco make sure to get here!!!