The Mercure Graz City is located a few steps from the historic center of Graz, only 440 yards from the Schlossberg with the town's landmark, the clock tower. Cultural highlights such as the Graz opera house, the Kunsthaus museum or the Schauspielhaus theater can all be reached within a 15 minute walk. Guests can enjoy the Mercure's own fitness and spa area as well as the business corner with internet access in the hotel lobby. Free Wi-Fi is available throughout the hotel. The Mercure Graz City hotel's bar serves snacks and light meals as well as local wine specialties.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Located in the best-rated area in Graz, this hotel has an excellent location score of 9.1

Breakfast Info

Continental, Gluten-free, Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
Bedroom :
1 queen bed
Living room:
1 sofa bed
1 king bed
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Guest reviews

Categories:

Staff
8.8
Facilities
8.3
Cleanliness
8.5
Comfort
8.4
Value for money
7.9
Location
9.1
Free Wifi
8.7
Select topics to read reviews:

Guests who stayed here loved

  • Jan
    Belgium Belgium
    Location, big room after upgrade. Leo from reception was a "perfect host".
  • Camilo
    Germany Germany
    Location and the breakfast is really good. Great to have sunny side up eggs in the breakfast buffet!
  • Mohamad
    Saudi Arabia Saudi Arabia
    early check in with no discussion room size good breakfast
  • Ivonne
    Austria Austria
    very clean , wonderful to have tea and coffee in the room !!!
  • Jennifer
    Germany Germany
    Super location, friendly staff and good sized room.
  • Devi
    Indonesia Indonesia
    Feel homey and warm, very helpful and thoughful staff
  • Andreas
    Austria Austria
    We had to cancel our stay with such short notice that we were not elegible for refund. The hotel offered a room for no extra charge at a later date, which we appriciated recently.
  • Felipe
    Brazil Brazil
    Excellent location, comfortable and clean. The staff was very friendly.
  • V
    Varcheva
    Austria Austria
    Everything was great, the location is perfect as well as the facility!
  • Codruta
    Romania Romania
    Parking was right under the hotel, good breakfast and clean sheets

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • car parking

    there is a public garage downstairs, the charge is € 15 for 24 hours; from floor A,C or E you can take the elevator to the Hotel Mercure. kind regards
    Answered on 7 October 2022
  • Hi can you give me information about parking?Do I have to book parking in advance?

    A public underground car park is connected to our house. The costs for hotel guests are € 15 per day. The entrance to the garage is at Neubaugasse 11, if you park on level A, C or E, you will come to us at the reception through the red door.
    Answered on 18 July 2022
  • hi, do you have room service, and if so, until what time in the evening?

    Yes, we have snacks (pizzas, toasts or goulash soup) until 22:00.
    Answered on 14 November 2023
  • how far is from city centre

    10 minutes walking
    Answered on 17 January 2023

Hotel area info

Amenities of Hotel Mercure Graz City
Great facilities! Review score, 8.3

Most popular amenities
  • Parking on site
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Facilities for disabled guests
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Inner courtyard view
  • City view
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not possible) and costs € 16 per day.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe
General
  • Pet bowls
  • Convenience store on site
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Soundproof
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Bathroom emergency cord
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Spa
  • Locker rooms
  • Fitness
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English

House rules
Hotel Mercure Graz City takes special requests – add in the next step!

Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
€ 0 per child, per night

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroEC-CardDebit cardCash

FAQs about Hotel Mercure Graz City

  • Hotel Mercure Graz City is 3,100 feet from the center of Graz. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Hotel Mercure Graz City can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Continental
    • Gluten-free
    • Buffet

  • Check-in at Hotel Mercure Graz City is from 3:00 PM, and check-out is until 12:00 PM.

  • Hotel Mercure Graz City offers the following activities/services (charges may apply):

    • Fitness center
    • Sauna
    • Locker rooms
    • Fitness

  • The prices at Hotel Mercure Graz City may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Hotel Mercure Graz City include:

    • Double
    • Triple
    • Suite