Everyone spoke English which was really convenient and helpful. There was a room for drying your ski boots and lots of cosy nooks to read in! Also, they handled my food allergies very well. My allergies were confirmed at every meal to make sure I could eat it. Just let them know ahead of time!

Laura, Austria

Our time at the Villa Excelsior was one of the most special stays ever: You dive right into Bad Gastein‘s glorious past when you enter the hotel: the beautiful flair and interior that reflects everything one adores about the last century - from the quaint lobby area to your room’s wallpaper, the small library salon and the breakfast tea set. Lovely details everywhere that make it an altogether great experience. Staff including the hotel‘s owner are wonderful. An authentic Bad Gastein dream come true!

Alexander, Germany

The staff was what made our experience great. The atmosphere throws you back into the past. The balcony had cast iron furniture and a great view of the mountains. The bar is very enjoyable with a wide selection of drinks.

Mihai, Switzerland

A fanatastic stay in a very nice hotel from the end of the 19th century, very tastefully decorated in the rooms and in all corridors and the stairwell. You have a very nice view of the whole valley from your room and balcony. The owners (Johanna and Christof) are very pleasant people who are genuinely concerned in the well-being of their guests. This manifests itself in the smallest details. The varied breakfast bufffet and the four course evening meal (with choice of starter and main course) are particularly tasty and prepared by Johanna and are served by top staff in a particularly cozy dining room and by candlelight on your table. The Austrian white wine from Burgenland, Tschida, is a true discovery with all this delicious food. You will be picked up at the station and you will be transported to and from the ski slopes as you wish. This hotel that we visited three times, remains an absolute winner and is really worth a very big detour or a destination in itself !

Hedwig, Belgium

Its very authentic hotel, worth staying. Decoration, rooms for bar and leisure. Extremely nice management and staff. Their own shuttle to ski area going there in morning every 15 minutes and taking you back at daytime. Close to the walking routes in the mountain / forrest. Their own sauna and bath. For some people interior might seem old, but thats the feature of the hotel. Its very harmonious with overall experience, and music in restaurant was amazing!

Nemra, Armenia

It is a beautiful and authentic villa with very friendly staff and relaxing atmosphere. Well organized for skiers with a ski storage room and boot dryers, ski shuttle that takes you to the resort every 15 minutes in the morning.

Lainry, Germany

all the staff were so committed and passionate to deliver excellent service. i was amazed by this. the hotel itself is like a real-time belle-epoque museum, which affects you in excellent manner.

Nevencica, Serbia

- a place with a great vibe: the villa and its pitoresque location, the people, the silver knives & forks, the classical music played during breakfast & dinner, the antique furniture, Dr. Freud's room and more all work together to create a unique athmosphere; - the hotel owned ski shuttle has precision timing and allows you to get smoothly and quickly to the slopes (register the day before to save your place on the shuttle); - great breakfast for a 3 star hotel; - exquisite dinner for just 15 euros/person/evening; - large rooms; - confortable parking;

Nickyadam, Romania

The hotel has a nice and charming feel, as if from the old days (in a good way, if you like that sort of thing!). The staff was super-helpful and friendly ready to assist even with the smallest troubles. Definitely this is a good place to stay if you are more into cosier and smaller hotels.

Linda, Belgium

Spacious room, warm and clean. Staff was very friendly and helpful.

Andy, United Kingdom