Guests need to leave the property neat and free of rubbish on departure; if a greater cleaning service is required, an extra fee will be charged.

No extra adult or children stay at the property as overnight visitors unless pre-arranged with management. Overnight guests will be charged at $65.00 per person.

Please notify the host immediately if something is malfunctioning so it can be rectified. All damages or missing items will need to be paid for by you before departure.

Do not leave any electrical appliances switched on when they are not in use, or when guests are leaving for the day.

Children are not allowed in the spa area without an adult actively supervising in the space for safety. No drinking glasses, bottles or food are to be taken in to the spa area.

A cleaning fee of $200.00 will be charged if the spa’s water colour / quality requires a full water change after the guest stay.

Caravans, campervans and trailers are strictly not permitted on or at the property.

The base rate is based on 2 guests sharing one bed, a single supplement fee of $85.00 will apply for guests wanting separate bedding. Guests not staying the full duration of the booked dates are expected to depart by 10.00am or it assumed they are staying a further night and will be charged accordingly.

Please inform Grampians Under the Star in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 23:00:00 and 07:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

A damage deposit of AUD 500 is required on arrival. You should be reimbursed within 7 days of check-out.

请您提前告知Grampians Under the Stars您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

21:00:00至07:00:00期间需保持安静。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

到店时需支付损毁押金：AUD 500。 该押金将以现金形式收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将以现金形式全额返还。