INSTRUCTIONS FOR CHECK-IN & INFORMATION BOOKLETS

A guide for checking in will be sent to you prior to your arrival. This guide includes comprehensive instructions, visuals, and other essential information to facilitate a hassle-free check-in and a pleasant stay.

BOOKINGS ON THE SAME DAY

We do allow same-day bookings up until 6 p.m. Please note that while we will do our best to have your accommodation ready by 3 p.m. We cannot guarantee this for last-minute bookings, particularly when another guest is checking out the same day. Delays are normally only 30 minutes and you are welcome to put your luggage while it’s being cleaned.

REQUESTS FOR EARLY CHECK-IN

We advise planning for a check-in at 3 p.m. We can notify you once your accommodation is ready. You can request an early check-in that day before, however, it will incur an extra cost in order to clean the property faster. Although we try to fulfill such requests, please understand that, unlike hotels, we do not have spare rooms to offer. Therefore, if a guest is checking out on your arrival day, our housekeeping team needs enough time to prepare the accommodation. We appreciate your patience in such scenarios.

REQUESTS FOR LATE CHECK-OUT

A later check-out time may be possible depending on our reservations and housekeeping timetable. Please contact us before the day before your departure to confirm if this can be arranged. We will do our best to fulfill your request. An additional charge will be incurred and must be paid via the Airbnb Resolution Centre. This payment should be made the night before check-out; otherwise, housekeeping will be planned for the standard 10 a.m. check-out time.

Parti 'bachelorette', parti orang bujang atau yang serupa tidak dibenarkan di penginapan ini.

Jika anda menyebabkan kerosakan pada tempat penginapan semasa penginapan anda, anda boleh diminta untuk membayar sehingga AUD 500 selepas daftar keluar, berdasarkan Polisi Kerosakan penginapan ini.