Hotel Shangri-La Hotel Sydney
176 Cumberland Street, The Rocks, Sydney Central Business District, 2000 Sydney, Australia – Excellent location – show map
Excellent location – rated 9.2/10! (score from 6097 reviews)
Real guests • Real stays • Real opinions
*9.1* Circular Quay: only 6 minutes away! (1,400 feet by foot)
*8.0* Australia Square: only 5 minutes away! (1,350 feet by foot)
Circular Quay Station: only 5 minutes away! (1,300 feet by foot)
Overseas Passenger Terminal: only 6 minutes away! (1,450 feet by foot)
*8.7* Sydney Observatory: only 4 minutes away! (900 feet by foot)
*9.2* Sydney Harbour Bridge Climb: only 6 minutes away! (1,550 feet by foot)
*8.2* Cadmans Cottage: only 5 minutes away! (1,200 feet by foot)
Great location, lovely staff and incredible views
AustraliaIt’s very comfortable room and bed, and also good location too.
AustraliaStaff could not have been lovelier. We felt so welcomed and the service was fantastic.
AustraliaThe view, the quality of the bed, the size of the room
AustraliaThe Staff where very welcoming from the door man, reception, housekeeping, waiters etc. Given the current climate we felt very comfortable :)
AustraliaAbsolutely incredible stay...breathtaking veiws, wonderful breakfast at the Altitude Restaurant. Wonderful service! Special shout out to Osan at the Altitude Resuarant and Shiva was great as well managing our rides and car!!
United States of AmericaView was great! We had a room that included the executive lounge on the 30th floor which was wonderful!
United States of AmericaNice room, excellent location and very friendly staff.
United States of AmericaExcellent view of both Opera House and Harbor Bridge from our room and hotel is in terrific location for walking around The Rocks area and harbor. 34th floor restaurant and bar has phenomenal view for sunset pics.
United States of AmericaMy wife fell and broke her leg. The services manager came to the hospital to check on her and stayed in touch the whole time with offers of help.
United States of America
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Shangri-La Hotel Sydney This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
- What guests loved the most:
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Leisa
Australia
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Daqing
Australia
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Emmanuel
Australia
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Vincent
Australia
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Leanne
Australia
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Peg
United States of America
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Ronald
United States of America
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Joseph
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Kaye
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Forest
United States of America
Stay in the heart of Sydney – Excellent location – show map
Wake up to of the iconic , the Harbor Bridge or Darling Harbor each morning. You will be spoiled for choice at the Shangri-La Hotel, with a day spa, fitness center and indoor pool at your disposal.
The Shangri-la Sydney is located in the historic Rocks area, where Europeans first settled in Australia in 1788. This enviable location is just 5 minutes’ walk from both the Sydney Opera House and the MCA (Museum of Contemporary Art).
After a day of sightseeing, you can relax in the bathtub of your lavish marble bathroom. All rooms include free Wi-Fi and an iPod dock, as well as fluffy bathrobes and slippers.
CHI, The Spa offers a luxurious escape in its private spa suites, with a range of body treatments and massages on offer. The hotel also offers a hot tub, sauna and sun deck so you can make the most of your stay.
The award-winning Altitude Restaurant features magnificent views of the harbor and the New York-inspired Blu Bar on 36 is the perfect spot for a creative cocktail.
Couples in particular like the location – they rated it 9.3 for a two-person trip.
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RetryMost popular amenities
Good for couples – they rated the facilities 8.9 for two-person stays.
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
Health & safety
Bookers love...
“great view”
415 related reviews
“friendly staff”
288 related reviews
“opera house”
246 related reviews
“boutique style”
Top Location: Highly rated by recent guests (9.2)
Want a great night's sleep? This hotel was highly-rated for its very comfy beds.
Free WiFi
Guests consistently rate the WiFi as excellent
Private parking at the hotel
| Sleeps | Room Type | |||
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| Max adults: 3 |
Deluxe Opera House City King
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| Max adults: 3 |
Deluxe Sydney Harbor King
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| Max adults: 3 |
Deluxe Darling Harbor King
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| Max adults: 2. Max children: 2 |
Sydney Harbor Suite with Club Lounge Access
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| Max adults: 3 |
Executive Sydney Harbor King
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| Max adults: 3 |
Executive Opera House City King
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| Max adults: 3 |
Executive Darling Harbor King
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| Max adults: 3 |
Premier Sydney Harbor King
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| Max adults: 3 | ||||
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| Max adults: 3 | ||||
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| Max adults: 3 |
Deluxe Darling Harbor Twin
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| Max adults: 3 |
Deluxe Opera House City Twin
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| Max adults: 3 |
Deluxe Sydney Harbor Twin
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| Max adults: 2. Max children: 2 |
Executive Darling Harbor Twin
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| Max adults: 2. Max children: 2 |
Executive Opera House City Twin
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| Max adults: 2. Max children: 2 |
Executive Sydney Harbor Twin
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| Max adults: 3 | ||||
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| Max adults: 3 | ||||
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| Max adults: 3 |
Horizon Darling Harbor Suite with Club Lounge Access
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| Max adults: 3 |
Horizon Tower Suite with Club Lounge Access
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| Max adults: 3 |
Horizon Sydney Harbor Suite with Club Lounge Access
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| Max adults: 3 |
Ambassador Suite with Club Lounge Access
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| Max adults: 3 |
The Rocks Suite with Club Lounge Access
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| Max adults: 3 |
Governor Suite with Club Lounge Access
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| Max adults: 3 |
Grand Premier Sydney Harbor Room
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| Max adults: 2. Max children: 2 |
Executive Sydney Harbor Suite with Club Lounge Access
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| Max adults: 2. Max children: 1 | ||||
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What's nearby *
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ICBC Australia0.1 miles
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Sydney Observatory0.2 miles
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Museum of Contemporary Art0.2 miles
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Transport for NSW Head Office0.2 miles
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Origin Energy Head Office0.2 miles
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Sydney Visitor Centre0.2 miles
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Lend Lease Group Head Office0.2 miles
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Cadmans Cottage0.2 miles
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Circular Quay Station0.2 miles
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Australia Square0.3 miles
Restaurants & Markets *
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The Rocks Dining Area Restaurant0.3 miles
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Coles Express Supermarket0.4 miles
Natural Beauty *
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Circular Quay Ocean/Sea0.3 miles
Closest Airports *
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Kingsford Smith Airport5.4 miles
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Illawarra Regional Airport53.9 miles
Most Popular Landmarks *
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Circular Quay0.3 miles
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Hyde Park Barracks Museum0.4 miles
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Sydney Opera House0.6 miles
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The Royal Botanic Gardens0.6 miles
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Australian National Maritime Museum0.7 miles
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Harbour Bridge0.7 miles
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Art Gallery of New South Wales0.8 miles
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Strathfield Private Hospital6.3 miles
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Bicentennial Park7.4 miles
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Sydney Showground7.9 miles
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RetryCafe Mix
No additional info available
Altitude
Food: Australian
Open for: Lunch, Dinner
Amenities of Shangri-La Hotel Sydney Great facilities! Review score, 8.8
Most popular amenities
Outdoors
- Sun deck
- Terrace
Services & Extras
- Tickets to shows/attractions Additional charge
Pets
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Pets are not allowed.
Food & Drink
- On-site coffee shop
- Chocolate/Cookies Additional charge
- Fruit Additional charge
- Bottle of water
- Wine/Champagne Additional charge
- Kids' meals Additional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Internet
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Free! WiFi is available in all areas and is free of charge.
Parking
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Private parking is available on site (reservation is not needed) and costs AUD 75 per day.
- Parking garage
- Secure parking
Transportation
- Airport drop-off Additional charge
- Airport pickup Additional charge
Front Desk Services
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Ticket service
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services
- Strollers
- Babysitting/Child services Additional charge
Cleaning Services
- Daily housekeeping
- Suit press Additional charge
- Shoeshine Additional charge
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Business center Additional charge
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
General
- Airport shuttle (additional charge)
- Designated smoking area
- Air conditioning
- Smoke-free property
- Shops (on site)
- Heating
- Car rental
- Packed lunches
- Soundproof rooms
- Gift shop
- Elevator
- Honeymoon suite
- VIP room facilities
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
- Room service
Accessibility
- Wheelchair accessible
Health & Wellness Facilities
- Swimming pool
- Swimming pool
- Locker rooms
- Fitness
- Full-body massage Additional charge
- Couples' massage Additional charge
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Facial treatments
- Beauty services
- Pool/Beach towels
- Heated pool
- Indoor pool (year-round)
- Indoor pool
- Hot tub/Jacuzzi
- Massage Additional charge
- Spa Additional charge
- Fitness center
- Sauna
Safety features
- First aid kits available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and common areas
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Staff follow all safety protocols as directed by local authorities
Physical distancing
- Screens or physical barriers between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
Cleanliness & disinfection
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property cleaned by professional cleaning companies
- Guest accommodation sealed after cleaning
- Guest accommodation disinfected between stays
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against coronavirus
Food & drink safety
- All plates, cutlery, glasses, and other tableware sanitized
- Physical distancing in dining areas
Languages Spoken
- English
- Japanese
- Chinese
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Crib by request
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Free |
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Extra bed by request
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AUD 250 per child, per night |
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Extra bed by request
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AUD 250 per person, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Shangri-La Hotel Sydney accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that there is a 1.5% charge when you pay with a credit card.
Please note that Shangri-La Hotel Sydney requires a credit card pre-authorization of the total cost of the reservation plus AUD $100 per night, or a cash deposit of AUD $400 for the first night and AUD $200 for subsequent nights, upon check-in to cover any incidental charges. The cash deposit is fully refundable upon check-out and subject to a damage inspection of the accommodations.
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children aged 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult breakfast price.
Please note over New Years a nonrefundable, nontransferable pre-payment is required. Floor allocations will depend on the room type and date of arrival. Guests cannot request a specific floor during this time.
When booking 9 rooms or more, different policies and additional supplements will apply.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Cafe Mix: Closed from Thu, Jun 04, 2020 until Mon, Aug 31, 2020
FAQs about Shangri-La Hotel Sydney
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Shangri-La Hotel Sydney has 2 restaurants:
- Altitude
- Cafe Mix
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Guests staying at Shangri-La Hotel Sydney can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).
Breakfast option(s) include:
- À la carte
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Room options at Shangri-La Hotel Sydney include:
- Double
- Twin
- Twin/Double
- Suite
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Shangri-La Hotel Sydney offers the following activities/services (charges may apply):
- Indoor pool
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Spa facilities
- Indoor pool (year-round)
- Full-body massage
- Body scrub
- Spa/Wellness packages
- Facial treatments
- Locker rooms
- Body wrap
- Spa lounge/Relaxation area
- Beauty services
- Fitness
- Body treatments
- Couples' massage
- Steam room
- Foot bath
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The following parking options are available to guests staying at Shangri-La Hotel Sydney (subject to availability):
- On-site parking
- Private Parking
- Secure parking
- Parking garage
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From the nearest airport, you can get to Shangri-La Hotel Sydney by:
- Taxi 30min
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Check-in at Shangri-La Hotel Sydney is from 3:00 PM, and check-out is until 11:00 AM.
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The prices at Shangri-La Hotel Sydney may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
