Wake up to breathtaking views of the iconic Sydney Opera House, the Harbor Bridge or Darling Harbor each morning. You will be spoiled for choice at the Shangri-La Hotel, with a day spa, fitness center and indoor pool at your disposal. The Shangri-la Sydney is located in the historic Rocks area, where Europeans first settled in Australia in 1788. This enviable location is just 5 minutes’ walk from both the Sydney Opera House and the MCA (Museum of Contemporary Art). After a day of sightseeing, you can relax in the bathtub of your lavish marble bathroom. All rooms include free Wi-Fi and an iPod dock, as well as fluffy bathrobes and slippers. CHI, The Spa offers a luxurious escape in its private spa suites, with a range of body treatments and massages on offer. The hotel also offers a hot tub, sauna and sun deck so you can make the most of your stay. The award-winning Altitude Restaurant features magnificent views of the harbor and the New York-inspired Blu Bar on 36 is the perfect spot for a creative cocktail.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

Top Location: Highly rated by recent guests (9.2)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom :
1 king bed
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
8.9
Facilities
8.7
Cleanliness
9.1
Comfort
9.2
Value for money
8.0
Location
9.2
Free Wifi
8.6
High score for Sydney
Select topics to read reviews:

Guests who stayed here loved

  • Egidio
    Philippines Philippines
    Location is a no brainer. Perfect ! Concierge manager awesome Bell guys from Basque region and from Ecuador offered Elite service !
  • Sixia
    Australia Australia
    The reservation team and the reception staff were helpful. We got upgraded and received birthday cake and wine, appreciate it. Hotel view is spectacular and the hotel facilities are good too.
  • Jack
    United States of America United States of America
    Convenient high end hotel with some exceptional views from the rooms. Nice lounge and restaurant on the top floor. Beautiful sunsets.
  • Andrew
    Australia Australia
    The view is one of Sydney's finest. The staff looked after us so well and everything ran smoothly. SO grateful.
  • Stan
    Australia Australia
    Gym is amazing. Very good Sauna Comfortable bed and room Incredible breakfast
  • Sue-anne
    Australia Australia
    The view was spectacular. The suite was large and extremely comfortable . The bathroom was well equipped and luxurious with a deep bath that was a joy.
  • Tindall
    Australia Australia
    Our short stay was exceptional. From the moment we arrived the attitude and service was truly outstanding. We cannot wait to stay there again.
  • Laz
    Oman Oman
    It was very good. Staff location and very good breakfast
  • Turner
    Australia Australia
    room 1509. great view and always made up to the highest level. staff very friendly and courtious. excellent evening and meals at Altitude level. overall very happy with facilitys and staff interaction
  • Stephanie
    United States of America United States of America
    The location was phenomenal. The staff were extraordinary. The hotel was the perfect choice for a holiday in Sydney!

Hotel area info

Restaurants
2 Restaurants On Site

  • Altitude
    • Open for
      Lunch • Dinner
    • Ambience
      Romantic
  • Café Mix Restaurant
    • Open for
      Breakfast

Amenities of Shangri-La Sydney
Great facilities! Review score, 8.7

Most popular amenities
  • Indoor swimming pool
  • Private Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Living Area
  • Sitting area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs AUD 105 per day.
  • Valet parking
  • Parking garage
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Strollers
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Car rental
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • Heated pool
  • Pool/Beach towels
Spa
  • Locker rooms
  • Fitness
  • Full-body massage
  • Couples' massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty services
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Japanese
  • Chinese

House rules
Shangri-La Sydney takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
AUD 275 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
AUD 275 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroUnionPay credit cardCash

The fine print
Must-know information for guests at this property

The name on the credit card used for the booking should correspond to the guest staying at the property.

A 1.85% credit card surcharge for credit cards is applicable for all credit card transactions.

We require a credit card pre-authorization or a prepayment of the full accommodations amount plus AU$145 per night for incidentals, for a guest to be able to check in to the hotel.

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children aged 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult breakfast price.

Please note over New Years a nonrefundable, nontransferable pre-payment is required. Floor allocations will depend on the room type and date of arrival. Guests cannot request a specific floor during this time.

When booking 9 rooms or more, different policies and additional supplements will apply.

The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (6.9 feet) high.

Please note that Rollaway beds over NYE will be charged at $400 per night and $700 for Horizon Club Rooms and all Suites.

Operating hours for Altitude Restaurant and Blu Bar on Level 36 may vary during the Festive Season and on Public Holidays.

Please note that the Horizon club lounge is closed from 16 to 17 December 2024.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Shangri-La Sydney of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Shangri-La Sydney

  • Room options at Shangri-La Sydney include:

    • Double
    • Twin
    • Twin/Double
    • Suite

  • Shangri-La Sydney is 0.7 miles from the center of Sydney. All distances are measured in straight lines. Actual travel distances may vary.

  • Shangri-La Sydney has 2 restaurants:

    • Café Mix Restaurant
    • Altitude

  • Shangri-La Sydney offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Locker rooms
    • Swimming pool
    • Beauty services
    • Facial treatments
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Couples' massage
    • Full-body massage
    • Fitness

  • Guests staying at Shangri-La Sydney can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).

    Breakfast option(s) include:

    • Buffet

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Shangri-La Sydney may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Shangri-La Sydney is from 3:00 PM, and check-out is until 11:00 AM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Shangri-La Sydney on this page.