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About this property

Serhs Natal Grand Hotel is a beachfront resort located between the beaches of Ponta Negra and Areia Preta. Offering 4 swimming pools, 3 bars and 6 restaurants, this complex offers a variety of food and drinks, as well as entertainment options. Free WiFi is available throughout the hotel. The modern and airy rooms at Serhs Natal boast a balcony with either front or side sea views, air conditioning, a flat-screen TV with cable channels, a mini-bar, a work desk, a telephone and a safety deposit box. The private bathroom includes a shower, free toiletries and a hairdryer. Some superior suites also boast a spa bath or a private pool in the balcony. Guests have at their disposal and array of entertainment facilities such as a children's playground, a games room, on-site shops and a tennis court. For relaxation, various therapies are offered at Kensho Spa and guests can make use of the sauna and Jacuzzi. Different menu options are offered in the several restaurants available at Serhs Natal and a rich buffet breakfast is served daily at the hotel, which includes fresh fruits, cold cuts, cakes,breaks, local delicacies, hot and cold beverages, cereals and pastries. Other facilities at the hotel include 16 meeting rooms, a 24-hour front desk and free private parking. The hotel is located 2.5 mi from Arena das Dunas and 5.6 mi from Artist's Beach. São Gonçalo do Amarante International Airport is 27 mi away.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.3)

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Breakfast Info

    • Vegetarian, Vegan, Gluten-free, American

    • Free Private Parking Available On Site

    • Activities:

    • Tennis court

    • Fitness center

    • Game room

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

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Room Type
Number of guests
 
1 full bed
1 full bed
2 full beds
2 full beds
Bedroom
1 full bed
Living room
1 sofa bed
Bedroom
1 full bed
Living room
1 sofa bed
1 queen bed
1 queen bed
1 king bed
Bedroom
1 full bed
Living room
1 sofa bed
Bedroom
2 full beds
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Arildo
    United States United States
    Excellent location and comfortable room and easy and fast transportation. We enjoyed our trips to the city by taxi with excellent driver Ronnie.
  • Dayse
    Brazil Brazil
    Location, it was clean, food was great and friendly staff
  • Alejandro
    Argentina Argentina
    Great facilities, excellent team, food options are really good, lovely swimming pools and a really beautiful beach
  • Viajante
    Brazil Brazil
    I traveled around many states of Brazil and for more than 10 countries and never saw such a wonderful breakfast. The breakfast has a large variety of options and a good amount, never miss anything. When the eggs finished, I asked for more and...
  • Zenia
    United States United States
    Serhs is a reliable hotel with wonderful views, nice staff, great breakfast, a good heated pool and taxis available all the time. I’ve been there several times, and I noticed the quality of the food has improved (they have a new chef).
  • Sufiana
    United States United States
    The view from the pool is gorgeous, guests service team was friendly and tried to understand english.
  • Marcelo
    Brazil Brazil
    Excellent meals included in Serhs All Inclusive option ( my choice) Good pools and the staff are friendly.
  • Zenia
    United States United States
    It’s a fun hotel, with several activities for adults and children. Amazing views of the ocean, good swimming pools (one heated) and great breakfast. Best “tapioca” in town!
  • Dayse
    Brazil Brazil
    It was great! Excellent location and customer service. Breakfast was amazing with so many options, but the highlight was the tapiocas that Japão prepared for us. Definitely going back
  • Diego
    United States United States
    Great location. The hotel has four restaurants and several bars. High-end service. The staff is very professional and friendly. I had issues with the WiFi and they set up a dedicated network for our bedroom.

Area info

Restaurants

9 Restaurants On Site
  • Tapiro Grill.
    • Cuisine
      International
  • Marenostrum.
    • Cuisine
      International
  • Potiguar.
    • Cuisine
      Italian • International
    • Open for
      Breakfast
    • Ambience
      Modern
  • Renato Romagnoni Pizza.
    • Cuisine
      Italian
    • Ambience
      Traditional
  • Potiguar
    • Cuisine
      Italian • International
    • Open for
      Breakfast
    • Ambience
      Modern
  • Marenostrum
    • Cuisine
      International
    • Open for
      Dinner
  • Tapiro Grill
    • Cuisine
      International
    • Ambience
      Modern
  • Jangada
    • Cuisine
      Brazilian
  • SERUTZU Japanese Restaurant
    • Cuisine
      Japanese
    • Open for
      Dinner
    • Ambience
      Modern

House rules

Serhs Natal Grand Hotel & Resort takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroHipercardElo credit cardCash

The fine print

Must-know information for guests at this property

Please note, bookings with half-board meal plan include breakfast and a buffet-style dinner. Dinner does not include beverages, paid separately. À la carte restaurants are available at a surcharge.

Mastercard and Visa credit cards issued in Brazil can be used for payment in 6 installments (Mastercard) or 3 installments (Visa). Please note that this option is not valid for credit cards issued outside Brazil.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Serhs Natal Grand Hotel & Resort