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Featuring an on-site spa, this mountain lodge is nestled in the heart of Banff city center, only 3.5 mi from Banff Gondola. Free passes for Banff's transit system are provided. Free WiFi is provided. A flat-screen TV, mini-fridge, and in-room safe are provided in each room and suite at Banff Caribou Lodge and Spa. Select suites offer a hot tub and a fireplace. The Keg Steakhouse and Bar is located on site and serves dinner and drinks. Banff Caribou Lodge features Red Earth Spa, a full service spa with 6 treatment rooms including rooms dedicated to hydrotherapy and aesthetics. Spa goers will also enjoy complete access to the hotel's hot pool, steam room and exercise facilities. The shops and restaurants of the center of Banff are just 10-minutes' walk from Banff Caribou Lodge.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Banff Caribou Lodge and Spa has been welcoming guests since Oct 28, 2008

Property Highlights

Top Location: Highly rated by recent guests (8.4)

Free private parking available at the hotel

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Room Type
2 full beds
2 full beds
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Travel Sustainable Level 1
This property is taking steps towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews


Value for money
Free WiFi
Select topics to read reviews:

See what guests loved the most:

  • Patrick
    United States of AmericaUnited States of America
    Great location, nice and helpful staff, beautiful lobby, nice rooms, and we loved the hot pool - which is just a pool sized hot tub that was great to soak in after hiking. The location was close enough to downtown for a quick walk to any...
  • Charles
    United States of AmericaUnited States of America
    The Keg was excellent. Good location and excellent service.
  • Lesley
    United States of AmericaUnited States of America
    Room was good, beds were comfortable, restaurant and bar were very good, especially the wait staff. The location was very good and the underground parking was very helpful.
  • Dwight
    United States of AmericaUnited States of America
    Location / beds were comfy/ good pillows. Spacious bathroom
  • Gina
    United States of AmericaUnited States of America
    Great location. On site parking. Provided free passes for the local bus transportation which would take you to all the local attractions.
  • C
    it was clean, comfortable, nice atmosphere. Staff is friendly and helpful.
  • Jordan
    everything good. just too far to walk downtown after the 15th time.
  • Emily
    amazing staff that gave great recommendations for activities, restaurants, etc. hot pool spa was amazing!!!
  • Sean
    I’m trans and staff was kind and respectful. love the wood burning fireplace in the lobby. the spa and hot pool are great!
  • Margaret
    Easy walking distance to shops and restaurants. Lovely fireplace in lobby that was used daily, cozy. Family friendly, underground parking. Friendly staff. clean rooms, loved Rocky Mountain Soap products!

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Is parking free? do i have to pay for it?

    We offer complimentary parking to guests staying with us; underground heated parking is on a first come, first serve basis. There is also street parki..
    Answered on 17 March 2021
  • Pets allowed? Small well behaved dog

    Thank you for your question. Pets are unfortunately not welcome at the Banff Caribou Lodge & Spa.
    Answered on 3 December 2019
  • How do I go about purchasing a gift certificate for a Christmas gift?

    Thank you for your question. You can reach out directly to our hotel and our Reservations Team can help you with that. Happy Holidays, - Team Banff Ca..
    Answered on 20 December 2019
  • Hi how much extra would it cost for me to bring my dog with me to stay for two nights,??

    Pets are welcome in select pet-friendly rooms at our hotel. There is a fee of $25 per pet per night, and reservations must be made in advance. Please ..
    Answered on 28 January 2021
  • What room/suite it the one with the lookout jacuzzi tub?

    That would be our Corner Loft Jetted Tub Suite with King Bed. Kind regards, - Banff Caribou Lodge
    Answered on 1 March 2021
  • If the pool/ spa open for private bookings?

    Our hot pool is open with strict provincial restrictions in place. We cannot guarantee that all guests will have access. There is a booking system wit..
    Answered on 24 February 2021
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Hotel area info *

1 Restaurant On Site

  • The Keg Steakhouse & Bar
    • Cuisine
    • Open for
      Breakfast • Dinner
    • Ambience

Amenities of Banff Caribou Lodge and Spa
Great facilities! Review score, 8

Most popular amenities
  • Indoor swimming pool
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Spa
  • Restaurant
  • Fitness center
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Dining table
  • Electric kettle
  • Refrigerator
  • Ski pass vendor
  • Ski storage
Pets are allowed on request. Charges may apply.
  • Cycling
  • Hiking
  • Canoeing
    Additional chargeOff-site
  • Playground
  • Skiing
  • Golf course (within 2 miles)
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Bar
  • Restaurant
  • Tea/Coffee maker
WiFi is available in the rooms and is free of charge.
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Accessible parking
  • Public transit tickets
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safe
  • Pet bowls
  • Pet basket
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Elevator
  • Fan
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
  • Open all year
  • All ages welcome
  • Heated pool
  • Yoga classes
  • Fitness
  • Full-body massage
  • Couples' massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • French
  • Japanese

House rules

Banff Caribou Lodge and Spa takes special requests – add in the next step!


From 4:00 PM

Guests are required to show a photo ID and credit card at check-in


Until 11:00 AM



Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18


Pets are allowed on request. Charges may apply.

Mastercard Visa Discover Diners Club American Express Banff Caribou Lodge and Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Bookings of 3 rooms or more will be classed as a group reservation and charged a 1 night plus tax as a deposit.
A group cancellation policy of 30 days prior arrival will be applicable.
Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited.
There must be a name attached to each room.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Banff Caribou Lodge and Spa

  • Guests staying at Banff Caribou Lodge and Spa can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • American

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Banff Caribou Lodge and Spa on this page.

  • The prices at Banff Caribou Lodge and Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Banff Caribou Lodge and Spa include:

    • Double

  • Check-in at Banff Caribou Lodge and Spa is from 4:00 PM, and check-out is until 11:00 AM.

  • Banff Caribou Lodge and Spa is 0.6 miles from the center of Banff. All distances are measured in straight lines. Actual travel distances may vary.

  • Banff Caribou Lodge and Spa has 1 restaurant:

    • The Keg Steakhouse & Bar

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Banff Caribou Lodge and Spa offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Playground
    • Skiing
    • Canoeing
    • Golf course (within 2 miles)
    • Waxing services
    • Beauty services
    • Spa/Wellness packages
    • Swimming pool
    • Spa facilities
    • Facial treatments
    • Yoga classes
    • Pedicure
    • Full-body massage
    • Spa lounge/Relaxation area
    • Couples' massage
    • Manicure
    • Fitness
    • Body treatments