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Featuring an on-site spa, this mountain lodge is nestled in the heart of Banff city center, only 3.5 mi from Banff Gondola. Free passes for Banff's transit system are provided. Free WiFi is provided. A flat-screen TV, mini-fridge, and in-room safe are provided in each room and suite at Banff Caribou Lodge and Spa. Select suites offer a hot tub and a fireplace. The Keg Steakhouse and Bar is located on site and serves dinner and drinks. Banff Caribou Lodge features Red Earth Spa, a full service spa with 6 treatment rooms including rooms dedicated to hydrotherapy and aesthetics. Spa goers will also enjoy complete access to the hotel's hot pool, steam room and exercise facilities. The shops and restaurants of the center of Banff are just 10-minutes' walk from Banff Caribou Lodge.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.4)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
2 full beds
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Travel Sustainable Level 1

This property is taking steps towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
8.6
Facilities
8.0
Cleanliness
8.3
Comfort
8.3
Value for money
7.6
Location
8.4
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • George
    Canada Canada
    Great location on Banff Ave, beautiful lobby, friendly staff, nice spa
  • Grace
    Australia Australia
    Nice place, it's a little out of the main town about a nice 15 min walk. The place is a little outdated. They take a lot of school groups, so lots of kids running around
  • Abbie
    Canada Canada
    I’ve always loved the look of the lodge from the outside. It was cozy inside as well with a roaring fire in the lobby.

Hotel area info

Restaurants
1 Restaurant On Site

  • The Keg Steakhouse & Bar
    • Cuisine
      American
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly

Amenities of Banff Caribou Lodge and Spa
Great facilities! Review score, 8

Most popular amenities
  • Indoor swimming pool
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Spa
  • Restaurant
  • Fitness center
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
Kitchen
  • Dining table
  • Electric kettle
  • Refrigerator
Ski
  • Ski pass vendor
  • Ski storage
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Cycling
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Playground
  • Skiing
    Off-site
  • Golf course (within 2 miles)
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Transportation
  • Public transit tickets
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safe
General
  • Pet bowls
  • Pet basket
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Elevator
  • Fan
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
Spa
  • Yoga classes
  • Fitness
  • Full-body massage
  • Couples' massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • French
  • Japanese

House rules

Banff Caribou Lodge and Spa takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 2 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover Diners Club American Express Banff Caribou Lodge and Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Groups:

Bookings of 3 rooms or more will be classed as a group reservation and charged a 1 night plus tax as a deposit.

A group cancellation policy of 30 days prior arrival will be applicable.

Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited.

There must be a name attached to each room.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Banff Caribou Lodge and Spa

  • Check-in at Banff Caribou Lodge and Spa is from 4:00 PM, and check-out is until 11:00 AM.

  • Room options at Banff Caribou Lodge and Spa include:

    • Double

  • Banff Caribou Lodge and Spa has 1 restaurant:

    • The Keg Steakhouse & Bar

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Banff Caribou Lodge and Spa on this page.

  • Banff Caribou Lodge and Spa offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Playground
    • Skiing
    • Canoeing
    • Golf course (within 2 miles)
    • Waxing services
    • Beauty services
    • Spa/Wellness packages
    • Swimming pool
    • Spa facilities
    • Facial treatments
    • Yoga classes
    • Pedicure
    • Full-body massage
    • Spa lounge/Relaxation area
    • Couples' massage
    • Manicure
    • Fitness
    • Body treatments

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Banff Caribou Lodge and Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Banff Caribou Lodge and Spa is 0.6 miles from the center of Banff. All distances are measured in straight lines. Actual travel distances may vary.