The hotel is located right on the bank of Lake Lucerne with lovely views of the lake and surrounding mountains. The staff is incredibly attentive and immediately helpful. Breakfast is copious and of the highest quality.

Andrew Stati Uniti

excellent service! I would like to highlight Tiago who is an excellent professional and one of the best concierge that I have met . He was fantastic with us!!

Carmen Spagna

The location was amazing, right on the Lake. The standard of the hotel was beyond anything I have seen, I couldn't fault it.

Syed Regno Unito

The room was really well designed and thoughtful. the Lake view from the window is amazing. the staff was very helpful and they gave welcome gifts for the kids. We absolutely loved it.

Hassan Emirati Arabi Uniti

I especially like to thank the manager "Severin Dettling" On its distinguished service, following up the hotel's customers and providing them with comfort.

Dr Kuwait

Impresiónate Todos reciclado con excelente gusto, limpio, Todo nuevo con calidad La vista increíble al lago Servicio de bicicletas eléctricas gratis para recorrer la ciudad La habitación, los Restorant y todo el personal increíble en su trato y calidad

Sebastián Argentina

Before stating what made our stay special I would like to give my thanks to the whole mandarin oreintal family of staff including Mr.Robin who went above and beyond to make our stay as fabulous as it could be and now to the main points - early check in was appreciated - the staff were professional - service was excellent - the hotel is Grand in every way - incredible room with incredible lake view - the amount of free water bottles in the room is beyond generous - luxury is felt in every corner inside the hotel - cleanliness of the room was undeniably top notch - the room dine in food was delicious - located at the best side of town - valet service was very good - iron and iron board were appreciated by my significant other - a prayer mat and Quran are a pleasant surprise If by chance you were planning a trip to Lucerne this hotel is the best option hands down definitely sad to leave early and I hope to stay longer in the future

Ahmed Emirati Arabi Uniti

Really Enjoyed my stay. Loved everything from location, facilities, rooms, view and even the staff were extremely friendly and helpful. Highly recommended.

Reema Arabia Saudita

Simpatia e presteza de toda equipe, sempre muitos atenciosos e aducados.

Felipe Brasile

Alles super, kann ich jedem empfehlen. Die Lage ist sehr schön vor allem sicher im Sommer auf der grossen Terrasse am See. Das Personal war zuvorkommend sehr freundlich und separate Wünsche, wie zum Beispiel ein Handy Kabel wurde organisiert.

Silvia Svizzera