You're eligible for a Genius discount at HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel! To save at this property, all you have to do is sign in.

Twelve at Hengshan, A Luxury Collection Hotel, Shanghai is located along Hengshan Road, a 3-minute walk from Hengshan Road metro station. It offers free Wi-Fi in all areas and boutique rooms fusing Art Déco and Oriental designs. Recreational options include a hot tub and a wellness center. Central yet quiet, Twelve at Hengshan is 1.9 mi from Xintiandi entertainment area and 3 mi from People’s Square in the city center. Shanghai Railway Station is a 10-minute drive away. The classy rooms are fitted with a mini-bar, an iPod docking station and a coffee machine. The ample bathrooms include both a bathtub and shower facilities. Free toiletries, hairdryers and slippers are also included. The hotel offers a gym for those wanting to maintain their work out routine. Guests can also laze in the sauna, visit the beauty shop, or check emails at the business center. Day trips, car rentals and ticketing can be arranged at the tour desk. There is a gift shop on site for last minute purchase. Guests can enjoy delicious Cantonese dishes at the hotel’s 12 Hengshan restaurant.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hualuxe Hotels & Resorts
Hotel chain/brand
Hualuxe Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (9.3)

Breakfast Info

Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
or
2 full beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
9.0
Facilities
8.6
Cleanliness
8.9
Comfort
8.7
Value for money
8.3
Location
9.3
Free WiFi
7.6
Select topics to read reviews:

See what guests loved the most:

  • Xiaowu
    United States of America United States of America
    Great location, beautiful facility. Very reasonable price, Abby at front desk is very attentive and provided a lot of extra perks.
  • Siew
    Singapore Singapore
    The location is really nice, quite be close to XuJiaHui.
  • Nickgillon
    China China
    Fantastic room and location with the subway being underneath the hotel. The hotel pool and gym were also of a very high standard.

Hotel area info

Restaurants
2 Restaurants On Site

  • Xian Yan
    • Cuisine
      Chinese • Asian • International
    • Ambience
      Modern
  • Cai Feng Lou
    • Cuisine
      Chinese
    • Ambience
      Traditional

Amenities of HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel
Great facilities! Review score, 8.6

Most popular amenities
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Free parking
  • 2 restaurants
  • Room service
  • 24-hour front desk
  • Facilities for disabled guests
  • Bar
Outdoors
  • Sun deck
  • Terrace
  • Garden
Activities
  • Tour or class about local culture
  • Happy hour
    Additional charge
  • Kids' club
  • Playground
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Packed lunches
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Spa
  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Waterslide
  • Hot spring bath
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
Languages Spoken
  • English
  • Chinese

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Diners Club American Express Cash is not accepted HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

FAQs about HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel

  • Check-in at HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel is from 2:00 PM, and check-out is until 12:00 PM.

  • Guests staying at HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Buffet

  • The prices at HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel include:

    • Double
    • Suite
    • Quad

  • HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel is 2.4 miles from the center of Shanghai. All distances are measured in straight lines. Actual travel distances may vary.

  • HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel offers the following activities/services (charges may apply):

    • Hot tub/Jacuzzi
    • Massage
    • Turkish/Steam Bath
    • Playground
    • Kids' club
    • Spa facilities
    • Happy hour
    • Massage chair
    • Personal trainer
    • Spa lounge/Relaxation area
    • Tour or class about local culture
    • Yoga classes
    • Locker rooms
    • Steam room
    • Hot spring bath
    • Fitness
    • Spa/Wellness packages
    • Fitness classes

  • Yes, HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel is popular with guests booking family stays.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel on this page.

  • HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel has 2 restaurants:

    • Xian Yan
    • Cai Feng Lou