About this property

Sheraton Haikou Hotel is located on the west coast of Haikou City, close to Haikou Wuyuanhe National Wetland Park. The elegantly styled hotel gardens are connected to the beach. The hotel has a coastal pool and 8 hot spring pools with water from 2297 feet underground. The hotel has 4 restaurants and lounges. Free parking is provided. The hotel is a 10-minute drive from Haikou’s downtown business district and a 5-minute drive from Hainan International Convention and Exhibition Center. It is also adjacent to 2 international standard golf courses, and close to Wuyuanhe Cultural and Sports Center and Changying Global 100 Wonderland. Each room has an oversize private balcony with views of the elegant tropical gardens or views of the sea. Each room features an ergonomically designed bed, a spacious work area, free high-speed broadband Internet access and a personal safe. The bathroom has a rain shower and an extra large bath with hot spring water from 2297 feet underground. The hotel has a 24-hour gym, billiards, basketball court, private mah-jongg room, indoor and outdoor playgrounds, and a water playground for children. The hotel's garden features a variety of flowers and trees, a fish pond and waterfall waterscape. The environment has attracted many cute little squirrels to settle in here. It also offers over 1,300 square yards of meeting and banquet space including sea view lawn, pillarless banquet halls, function rooms and a VIP room. The 2 restaurants offer exquisite traditional Cantonese cuisine, Chaozhou cuisine and local delicacies as well as global cuisines. Tea, coffee and alcoholic beverages are served at the 2 lounges with sea views.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

    • Top Location: Highly rated by recent guests (8.1)

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Breakfast Info

    • Asian, Buffet

    • Free Private Parking Available On Site

    • Activities:

    • Tennis court

    • Fitness center

    • Golf course (within 2 miles)


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 twin beds
1 king bed
1 king bed
1 king bed
2 twin beds
1 king bed
1 queen bed
1 queen bed
1 king bed
1 king bed
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Jan
    Belgium Belgium
    Second time staying here, food is great, rooms are massive and clean, staff is very friendly.
  • Ira
    Thailand Thailand
    The staff was attentive to all of our needs. The room was great and the grounds and pool area was nice.
  • Dominic
    Belgium Belgium
    A top class hotel. Attentive staff and excellent facilities. The beach access is delightful in the warmer periods. The hotel restaurants have a good selection of foods including local and western (a la carte). The breakfast and dinner...
  • Veronika
    Czech Republic Czech Republic
    The whole hotel was absolutely fabulous, I don't understand why it doesn't have a 10/10 rating. Communication 100%, replies from the hotel nonstop within a couple of hours. Super meeting, staff at the reception can speak English. Very chilled...
  • Jintao
    Singapore Singapore
    the property is very near to the beach and the facilities is suitable for kids and elderly. was worried about the smell initially but I’m fact it was not an issue at all. the breakfast was pretty good in terms of the varieties, taste and...
  • Zhuan
    China China
    员工的服务:1、从前台、餐厅、保洁人员的服务都不错,2、重点要表扬餐厅的陈晓敏和王孝德。王孝德在我第一天用餐时就主动征求意见,问我餐厅有没有什么做得不好的或者不到位的地方和建议,他们好改进提高;每次用餐都要和我交谈,小朋友也很喜欢他。陈晓敏热情周到,对小朋友特别照顾,每次我去拿餐时都帮我照顾小朋友,和小朋友成了好朋友,是一个贴心的大姐姐。3、我为酒店的管理团队和服务团队中能有王孝德和陈晓敏这样主动热情服务周到的基层管理人员点赞👍👍👍
  • Zhuan
    China China
    员工的服务:1、从前台、餐厅、保洁人员的服务都不错,重点要表扬餐厅的陈晓敏和王孝德。王孝德在我第一天用餐时就主动征求意见,问我餐厅有没有什么做得不好的或者不到位的地方和建议,他们好改进提高;每次用餐都要和我交谈,小朋友也很喜欢他。陈晓敏热情周到,对小朋友特别照顾,每次我去拿餐时都帮我照顾小朋友,和小朋友成了好朋友,是一个贴心的大姐姐。我为酒店的管理团队和服务团队中能有王孝德和陈晓敏这样主动热情服务周到的基层管理人员点赞👍👍👍
  • Liudmila
    Russia Russia
    Большие номера, чистая постель, удобные кровати, бассейн с термальными источниками. Качественные завтраки, с большим изобилием еды. Пляж большой, красивый, никто не выгоняет из воды, людей не много.
  • Dorota
    Poland Poland
    Wszystko. Wysoki poziom hotelu i personelu. Super miejsce na wypoczynek. Polecam z całego serca.
  • Alexander
    Austria Austria
    Das Hotel war sehr schön und die Zimmer groß. Die Betten waren sehr komfortabel. Alle Mitarbeiter waren sehr hilfsbereit und wir konnten früher einchecken und später auschecken.

Area info

Restaurants

3 Restaurants On Site
  • Breeze
    • Cuisine
      American • Chinese • British • French • Japanese • Malaysian • Seafood • Szechuan • German • Asian • International • Grill/BBQ
    • Ambience
      Family-friendly • Modern • Romantic
  • &More by Sheraton
    • Cuisine
      British • Local • International
    • Open for
      High tea
  • Jade
    • Cuisine
      Cantonese • Chinese
    • Ambience
      Family-friendly • Traditional • Modern • Romantic

Resort facilities at Sheraton Haikou Hotel

Great facilities! Review score, 8.5

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Free parking
  • Beachfront
  • Spa
  • Fitness center
  • 3 restaurants
  • Non-smoking rooms

Bathroom

  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Slippers
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Wardrobe or closet

Outdoors

  • Beachfront
  • Sun deck
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Activities

  • Bicycle rental
    Additional charge
  • Live sports events (broadcast)
    Additional charge
  • Live music/Performance
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Bike tours
    Additional charge
  • Beach
  • Tennis equipment
    Additional charge
  • Water park
  • Water sports facilities on site
  • Cycling
  • Hiking
  • Pool table
    Additional charge
  • Hot tub
  • Golf course (within 2 miles)
  • Tennis court
    Additional charge

Living Area

  • Sofa
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Minibar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Electric vehicle charging station

Front Desk Services

  • Invoice provided
  • Lockers
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Outdoor play equipment for kids
  • Indoor play area

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe

General

  • Convenience store on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Car rental
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool with view
  • Waterslide
  • Pool/Beach towels
  • Pool cover
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool

Spa

  • Fitness
  • Beach chairs/Loungers
  • Waterslide
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Spa
    Additional charge
  • Fitness center

Languages Spoken

  • English
  • Chinese

House rules

Sheraton Haikou Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 5 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please inform Sheraton Haikou Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Sheraton Haikou Hotel