Hotel Tonchalá
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About this property
Hotel Tonchala is located in the commercial and financial area of Cucuta, just 4.3 mi from the border with Venezuela. Free WiFi is available throughout the property. Rooms feature a contemporary design and are functional decorated. They have air conditioning and are equipped with a mini-bar. The private bathrooms include a bath and a shower. Guests can relax at the sun terrace or go and explore the surroundings. The tour desk can advice on a variety of trips around the area. Tonchala´s restaurant serves breakfast, lunch and dinner. All prepared with national and international ingredients. Ventura Plaza Shopping Center is just opposite the hotel and General Santander Stadium is within a 10-minute walk.
Couples in particular like the location – they rated it 9.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Free parking
- Family rooms
- 24-hour front desk
- Non-smoking rooms
- Room service
- Restaurant
- Bar
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Guest reviews
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Guests who stayed here loved
- Ricardo
United States
“Been staying at Tonchala the past 4 years. Same staff. Same top service and clean property.” - Jessica
Colombia
“Cleanliness and the rooms. The food at breakfast was nice.” - Ricardo
United States
“Not my first time so they know me by name. Just incredible staff!” - Garcia
Mexico
“I liked the location. It was very convenient and the facilities were on point.” - Yo
United States
“Pool was great. they have large pool and you could order food from pool, but they have limit drink option. they only have beer from the pool. you can not order frozen drink or cocktail from the pool. Hotel location is great. you could walk to most...” - Maria
Venezuela
“We liked the location. The room was clean and confortable.” - Hector
United States
“Attention to this matter and if there are correct answers to the above question 🙋” - Juan
United States
“The popular saying that it is not because of the devil but because of old is what applies to this hotel. Everything works perfectly, they are not the newest facilities or the most striking but without a doubt it has everything that no other...” - Figuera
Venezuela
“La atención es insuperable, tanto en la recepción como el personal del restaurante y el Señor Ivan que nos atendió de maravilla. Estamos muy agradecidos y encantados, nos quedaríamos mil veces en el Tonchalá.” - Juan
Guatemala
“La buena atención de sus recepcionistas y personal de restaurante”
Hotel area info
Restaurants
- Restaurante #1
- CuisineLatin American
- Open forBreakfast • Lunch
- AmbienceFamily-friendly • Modern
- Dietary optionsVegetarian
House rules
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.




The fine print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Tonchalá of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
License number: 15839