Get the celebrity treatment with world-class service at Hotel Botanico y Oriental Spa Garden

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Hotel Botanico y Oriental Spa Garden offers 3 outdoor pools and luxurious accommodation set in attractive gardens, overlooking the Atlantic Ocean and Mount Teide. Free unlimited spa access is included for all guests over 16 years old. Hotel Botanico Tenerife’s spacious rooms have air conditioning, satellite TV and views of the ocean, mountains or hotel gardens. All rooms have a large, fully equipped bathroom. The 3,500 m2 spa includes an indoor swimming pool, as well as outdoor pools, a Japanese sauna, and Turkish baths. Beauty treatments including massages and aromatherapy are available. There are 4 restaurants on site, offering Asian, Spanish and Italian dishes. The La Palmera restaurant features an outdoor dining area in the gardens, where you can also find an elegant cocktail bar. Jardin Beach is a 10-minute drive from the property.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Hotel Botanico y Oriental Spa Garden has been welcoming Booking.com guests since 30 Jul 2008.

Property highlights

Top location: Highly rated by recent guests (8.8)

Great Food: Meals here are highly recommended

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Gluten-free

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
1 large double bed
or
2 single beds
Bedroom :
1 large double bed
Living room:
1 sofa bed
4 single beds
or
2 large double beds
1 large double bed
or
2 single beds
Bedroom :
1 large double bed
Living room:
1 sofa bed
1 large double bed
or
2 single beds
1 extra-large double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
1 extra-large double bed
1 extra-large double bed
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Travel Sustainable Level 1
This property has told us they’re taking some steps towards sustainability that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.5
Facilities
9.2
Cleanliness
9.5
Comfort
9.4
Value for money
8.4
Location
8.8
Free WiFi
7.9
High score for Puerto de la Cruz
Select topics to read reviews:

See what guests loved the most:

  • Christopher
    United KingdomUnited Kingdom
    Excellent breakfast and good dining options in the evening. Hotel pool, gardens and spa were all lovely. Bedroom was very comfortable and spacious with huge balcony.
  • Liat
    IsraelIsrael
    Everything! Amazing hotel, the staff is very kind, highly recommended
  • Alek
    PolandPoland
    Very elegant and at the time a pleasant hotel. In a quiet part of the town. We decided to return after one day :-)
  • John
    United KingdomUnited Kingdom
    Beautiful hotel. Great staff and wonderful facilities. Great spa though only for over 16
  • Ruta
    LithuaniaLithuania
    High standard hotel, relaxing atmosphere, friendly and supportive staff, excellent location, grocery store around the corner, a few very good restaurants for a decent price very close to the hotel. Outdoor swimming pool is very nice. Breakfast was...
  • John
    United KingdomUnited Kingdom
    Always a superior breakfast available, the room was quiet with a beautiful view of the mountain view. above the staff were exceptional and couldn't do enough for to make your stay enjoyable
  • Heleen
    SpainSpain
    One of the best hotels with relaxing atmosphere and nice on site restaurants. Pet friendly. Rooms were big and beautifully decorated. It's a great location too, nice walk downhill to the center of Puerto de la Cruz. Beautiful views at Mirador de...
  • Ю
    Юлия
    UkraineUkraine
    All the stuff is really very sweet and kind. Amazing cleaning team. The room itself is comfortable and spacious. Late checkout (3 pm) was made for us with any additional questions and free of charge - it’s really nice. Gym is ok. Territory is very...
  • Eamonn
    IrelandIreland
    I will stay again. Hotel was a little stretch from the town and coast - but ideal to reach the main roads for exploring the island by car. Breakfast had lots of choice, staff were very friendly, attentive and helpful, the place was spotless and...
  • Angus
    United KingdomUnited Kingdom
    excellent facilities and very friendly helpful staff

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • How many bathrooms are there? For 4 people - 2?

    In the family room, two bathrooms
    Answered on 19 November 2019
  • Is there an extra charge to enter the spa? Last time I stayed ( about 4/5 years ago )there was no charge- apart from for treatments) Thanks

    Access to our The Oriental Spa is included in your accommodation with your booking. However, massages and treatments are separate.
    Answered on 16 December 2022
  • Hi , do you have parking facilities ?

    Yes we have a free parking
    Answered on 30 October 2021
  • Buenos días, Estaré llegando al hotel (con un grupo) en dos semanas, venimos de lugares diferentes y quisiéramos saber que tipo de enchufes tienen? 🙏

    Estimado Sr./Sra., muchas gracias por su reserva en nuestro hotel. Los enchufes en las habitaciones y zonas comunes del hotel son el estándar europeo...
    Answered on 12 June 2023
  • "Please note access to The Oriental Spa Garden is restricted to guests aged over 16 years Does this include a swimming pool? What swimming pool can t..

    All the Spa facilities, inside and outside are only for 16 years and older. The children are able to use the childrens pool and the main pool. Both are heated.
    Answered on 31 December 2021
  • Is dinner included with half board

    yes, half board is a la carte in all our restaurants, The oriental and Ill Pappagallo, la Parrilla only for lunch.
    Answered on 2 April 2021
  • Still looking?

Hotel surroundings *

Restaurants
3 restaurants on site

  • Palmera Real
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
  • The Oriental
    • Cuisine
      Asian
    • Ambiance
      Traditional • Romantic
  • Il Pappagallo
    • Cuisine
      Italian • Mediterranean
    • Open for
      Dinner

Facilities of Hotel Botanico y Oriental Spa Garden
Great facilities! Review score, 9.2

Most popular facilities
  • 4 swimming pools
  • Free parking
  • Free WiFi
  • Family rooms
  • Spa and wellness centre
  • Airport shuttle
  • 3 restaurants
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Landmark view
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
  • Live music/performance
  • Themed dinner nights
    Additional charge
  • Tennis equipment
  • Evening entertainment
  • Kids' club
  • Horse riding
    Additional charge
  • Diving
    Additional charge
  • Cycling
  • Hiking
    Additional charge
  • Table tennis
  • Billiards
  • Games room
  • Golf course (within 3 km)
  • Tennis court
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
  • Board games/puzzles
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Mosquito net
  • Wake-up service
  • Heating
  • Car hire
  • Interconnected room(s) available
  • Lift
  • Fan
  • Family rooms
  • Barber/beauty shop
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
4 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 2 - outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Heated pool
  • Plunge pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 3 - outdoorFree!
  • Open all year
  • Adult only
  • Heated pool
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 4 - indoorFree!
  • Open all year
  • Adult only
  • Pool/beach towels
  • Pool cover
  • Sun loungers or beach chairs
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot spring bath
  • Hammam
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre
  • Solarium
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian

House rules

Hotel Botanico y Oriental Spa Garden takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may be applicable.

Mastercard Visa Diners Club American Express Cash Hotel Botanico y Oriental Spa Garden accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note access to The Oriental Spa Garden is restricted to guests aged over 16 years, so entrance to the spa is prohibited for children under 16. All room rates include unlimited daily access to the indoor and outdoor thermal circuit of the hotel spa (consult hotel website for current opening times of the Spa). The published rates for half board stays on December 31st include a mandatory fee for the gala dinner held on that evening. Sportswear neither sports/beach footwear are not allowed from 6.30 pm in the bars and restaurants. This include sandals and/or open shoes for the Gentlemen. Shirt with collar is required at the The Oriental Restaurant, and a jacket and tie is recommended. 24th December gala dress code: Jacket and tie required. 31 December new year's eve dress code: Black tie required. Pets weighing up to 9 kg are accepted upon prior request and a supplement charge.

Please inform Hotel Botanico y Oriental Spa Garden in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

The Oriental is closed from Mon 23 May 2022 until Sun 19 Jun 2022

FAQs about Hotel Botanico y Oriental Spa Garden

  • Hotel Botanico y Oriental Spa Garden is 1 miles from the centre of Puerto de la Cruz. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Botanico y Oriental Spa Garden has 3 restaurants:

    • Palmera Real
    • The Oriental
    • Il Pappagallo

  • The nearest beach is just 700 yards from Hotel Botanico y Oriental Spa Garden. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hotel Botanico y Oriental Spa Garden is from 14:00, and check-out is until 12:00.

  • Guests staying at Hotel Botanico y Oriental Spa Garden can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Continental
    • Gluten-free

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel Botanico y Oriental Spa Garden on this page.

  • Hotel Botanico y Oriental Spa Garden offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Hiking
    • Billiards
    • Games room
    • Table tennis
    • Diving
    • Tennis court
    • Golf course (within 3 km)
    • Solarium
    • Evening entertainment
    • Kids' club
    • Bicycle rental
    • Hot spring bath
    • Swimming Pool
    • Personal trainer
    • Horse riding
    • Live music/performance
    • Tennis equipment
    • Fitness/spa locker rooms
    • Beauty Services
    • Themed dinner nights
    • Facial treatments
    • Waxing services
    • Make up services
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Foot bath
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Massage chair
    • Fitness
    • Yoga classes
    • Fitness classes

  • The prices at Hotel Botanico y Oriental Spa Garden may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at Hotel Botanico y Oriental Spa Garden include:

    • Twin/Double
    • Suite
    • Family
    • Double