Search hotels in Puerto de la Cruz

We booked this hotel for the period starting July 26, but due to coronavirus, the hotel was closed until July 31. They offered to change the hotel to Be Live Experience La Nina (Costa Adeje) at the same price. We were a little worried, but everything was fine. Quiet location, friendly staff and delicious food. Due to COVID restrictions, the staff always wore masks. Cold food was covered with cling film, hot food was served by staff.

It was really thoughtful that they prepared me something to eat after my flight delays and I arrived super late at 4 a.m. in the hotel. The breakfast was fantastic because there was a great variety and catered to different nationalities. The room and the pool area had a good view of the ocean. The room was spectacular, same as in the pictures. There were free welcome drinks and generous offering of drinks and snacks.

The staff is so kind, they really go the extra mile to make your stay as comfortable as possible. The breakfast/dinner buffet is amazing, lots of different dishes to try. Swimming pool was amazing, the pool boy made sure everything was super clean and COVID-19 proof, handrails were cleaned with alcohol regularly. I also stayed in other hotel in Puerto, but the Hotel RIU Goeroe is fantastic compared to other ones!

The rooms are very big, comfortable super king size beds. Lovely big bathrooms, fabulous views from the balcony. Fridge in the rooms. We had a complimentary bottle of fizz because I was celebrating my birthday. The rooms were spotless clean. The reception staff were very helpful and friendly. The hotel is in a nice location with plenty of bars and restaurants around....it's about a 20mins walk into the old town.

The apartment corresponds to the offer. Perfect for our family. The apartment has all the equipment. Quiet street in the center of Puerto de la Cruz. Everything close, shops, restaurants, city beach, public transport. We like to walk around the city and often visit Loro parqe. To the beach at Punta Brava 15 min. on foot. We often visit Tenerife and we like this accommodation very much.

Amazingly friendly staff, good breakfasts, lovely Christmas decoration. It was our second visit in Masaru, definately not the last one. It is not a modern hotel, rather charming Tenerife style - for us it is an advantage. The location is great - a few steps to bus station with directions such as the airport, La Orotava, etc., near lovely restaurants, shops, etc.

This hotel is in the perfect location right on the boardwalk. walking distance to everything. Rooms were nice but on the smaller side. hotel has a lot of amenities and staff was super helpful with everything. even helping us get setup for COVID tests to travel out. also has a parking garage which there is not much parking in the area

Great staff in hostel was really helpful. I know that i shouldn't write it but French girl in reception was super preety. Breakfast in the hostel was one of the best in my travel history. There was so much food and drinks to choose. There were even handmade cakes. When I'll be back in tenerife I'll be back for sure.

Very good value for the price. The breakfast buffet is elaborate. The hotel has a large lobby with ocean view. Concerts take place in the lobby every evening. My room was spacious and clean. Although I opted for a room with the 'Teide view', the balcony had excellent views of both the mountain and the ocean.

The location was great for booking with certain excursions because it picked you up outside of the hotel. It also wasn't too far from the bus stations to get back to the airport. There were a couple of decent restaurants within walking distance from the hotel, so that helped.

This is probably one of our top hotels in Tenerife. It's adults only, all of the rooms have great sea view, fun lights in the rooms and roof terrace is just brilliant with jacuzzi for guests and sun beds. There's also a SPA (although at extra cost) worth visiting.

The property is nicely situated, on walking distance from all the highlights in Puerto de la Cruz, and it offers a good base location for exploring the mountain region of Tenerife. It offers two swimming pools, breakfast, lunch and dinner. there is a bathtub in the room.

The location is excellent for everything you might plan for North/West Tenerife. Even in town, everything is close - supermarkets, the old town, the beach, restaurants, parking. Friendly and kind staff, clean rooms and restaurant, fresh food.

Hotel recently renovated. My room was really spacious, bright and with a small balcony with space for a table and a couple of chairs. Many restaurants are around the area and you can walk to almost everywhere in Puerto de la Cruz.

The apartment is facing right in front of the central bus station of puerto de la Cruz . So it is very easy to travel to other part of Tenerife. The apartment is very good size for one person

Highly recommended hotel in the old centre of Puerto de la cruz. Stunning rooftop pool with amazing views and friendly staff. Excellent rates and good value for money!

The ocean view is upbeat. The hotel is situated conveniently, allowing to visit all the major points of interest of the northern part of Tenerife.

The hotel is well maintained, not far from the bus station and near the town centre Room was spacious with new furnitures and particular design

Great hosts. Great apartment. Would definitely recommend El Jardin if staying in Puerto de La Cruz

Location of hotel is fabulous. Staff in general excellent especially reception.