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The staff speak English
Hotel MUR Neptuno Gran Canaria - Adults Only
Avenida Alféreces Provisionales 29, 35100 Playa del Ingles, Spain – Excellent location - show map
Excellent location — rated 9.2/10! (score from 491 reviews)
Real guests • Real stays • Real opinions
Comfortable hotel and excellent service. Despite being located in a busy area, the room was quiet. Perfect hotel for relaxation. Very clean too. I only stayed one night and would love to stay here next time I am in Gran Canaria.

location to the Yumbo / nightlife. cleanliness and service from the room staff. relaxing by the pool. adults only

Good food with wide variety of fresh food and different menus every day with plenty of meat, fish and veg dishes. Friendly staff. Surprisingly quiet rooms; despite being near the Jumbo centre, the soundproofed windows kept all noise out, and the secondary inside door kept the noise from the street through the room front door out too.

This hotel is about one minute walk away from the yumbo centre, the main nightlife, cafe and low cost shopping area in maspalomas. It’s. Fantastic location. Beaches aren’t far by foot and very close by car/taxi. The housekeeping and restaurant staff were exceptionally friendly and I enjoy some nice conversations with several of them. It was nice to feel so welcomed.

amazing location next to the Yumbo and superb staff.

The location was perfect, and the staff and facilities were very good. Our only complaint was the fact that there were so many stairs. The bar, restaurant and reception were all down flights of stairs with no access by elevator, our room although on the first floor was up stairs, again with no access by elevator. My husband has poor mobility and we were not warned that access to certain parts of the hotel was difficult.

Stayed half board .Great range of food and freshly made grill was a winner. Lovely pool and surroundings. Very good location .on the doorstep to the yumbo centre . 10min walk to the beach .balcony was a nice touch

The Location is perfect to access Yumbo center. 10 mins far from the beach on foot which is fine. Food: breakfast and diner were various and generous. The hospitality: staffs were lovely. The pool is big.

All food and staff amazing drinks excellent. Location was perfect

Good facilities, clean and nice to be across the road from the yumbo centre. Spent almost the whole week around the pool. The only downside was having to put your towel down to reserve a sun lounger before breakfast! All inclusive food was great but some days got a bit boring ! The midday sangria was holiday highlight!

- What guests loved the most:
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Paul
United Kingdom
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Stephen
United Kingdom
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Ian
United Kingdom
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Lonvisitor
United Kingdom
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Richard
United Kingdom
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Elaine
Spain
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Tajinder
United Kingdom
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Kevin
France
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Mark
United Kingdom
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Graham
United Kingdom
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Max adults: 2 |
Double or Twin Room
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Max adults: 1 |
Double Room (1 Adult)
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Max adults: 2 |
Economy Double Room
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Max adults: 1 |
Economy Single Room
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4 reasons to choose MUR Neptuno Gran Canaria - Adults Only
Playa del Ingles Beach
8.6 Fabulous beach1,050 yards from propertyPlaya del Cochino
8.3 Very good beach1,350 yards from propertyPlaya de Veril
8.3 Very good beach1,650 yards from propertyPlaya de las Burras
8.5 Very good beach1.1 miles from propertyMaspalomas Beach
8.8 Fabulous beach1.6 miles from property
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The property usually replies within a few hours
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WiFi in the roomOur WiFi is functional in all hotel facilities and is included in your stay. Kind regards, Hotel Neptuno.Asked about: Double or Twin Room • Answered on 4 January 2020
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Is there a room safeyes, there is. There is option to rent it for 2 euro per day and 10 euro deposit which we give back on last day. Best regards Reception NeptunoAnswered on 17 November 2019
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Hello, I’m thinking about a short trip to Gran Canaria next week and wanted to ask, if you serve vegan food? Thank you and kind regards, MaxDear Mr Max, We currently do not serve vegan food, but it can be prepared for you upon request. Just let us know that you would like this option when you make your booking so we can arrange everything! Kind regards, Carolina Reception TeamAnswered on 26 October 2020
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Does the hotel have a nudist area pleaseThe hotel does not possess a nudist area.Answered on 26 October 2021
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What is the cost of the safety deposit box ?The cost of safety box is 2€ per day and 10 € deposit, which is given back on check out.Answered on 23 May 2021
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Still looking?
Thanks! You will receive an email as soon as the property has answered your question.
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Yumbo Centre0.1 miles
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Pacha Gran Canaria0.5 miles
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Cita Shopping Center0.5 miles
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Maspalomas Golf Course0.7 miles
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Maspalomas1.8 miles
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Playa de San Agustín2.1 miles
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Aqualand Maspalomas2.1 miles
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Maspalomas Lighthouse2.2 miles
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Salobre Golf Course4.4 miles
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Anfi Tauro Golf Course9.2 miles
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Playa de Amadores9.3 miles
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Mogan Port12.1 miles
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Playa del Ingles Beach1,050 yards
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Playa del Cochino1,350 yards
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Playa de Veril1,650 yards
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Playa de las Burras1.1 miles
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Maspalomas Beach1.6 miles
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Gran Canaria Airport16.8 miles
Restaurant
Cuisine: Local, International
Open for: Breakfast, Lunch, Dinner
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children are not allowed.
Cot and extra bed policies
There is no capacity for cots at this property.
There is no capacity for extra beds at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
MUR Neptuno Gran Canaria - Adults Only accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
FAQs about MUR Neptuno Gran Canaria - Adults Only
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MUR Neptuno Gran Canaria - Adults Only offers the following activities / services (charges may apply):
- Fitness centre
- Sauna
- Massage
- Hammam
- Games room
- Karaoke
- Golf course (within 3 km)
- Evening entertainment
- Spa lounge/relaxation area
- Themed dinner nights
- Beauty Services
- Live music/performance
- Fitness
- Steam room
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The prices at MUR Neptuno Gran Canaria - Adults Only may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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MUR Neptuno Gran Canaria - Adults Only has 1 restaurant:
- Restaurant
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Check-in at MUR Neptuno Gran Canaria - Adults Only is from 15:00, and check-out is until 12:00.
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From the nearest airport, you can get to MUR Neptuno Gran Canaria - Adults Only by:
- Taxi 30min
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MUR Neptuno Gran Canaria - Adults Only is 100 yards from the centre of Playa del Ingles.
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Room options at MUR Neptuno Gran Canaria - Adults Only include:
- Twin/Double
- Double
- Single
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Guests staying at MUR Neptuno Gran Canaria - Adults Only can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).
Breakfast option(s) include:
- Continental
- Vegetarian
- Buffet
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The nearest beach is just 1,050 yards from MUR Neptuno Gran Canaria - Adults Only.
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The following parking options are available to guests staying at MUR Neptuno Gran Canaria - Adults Only (subject to availability):
- Parking on site
- Parking
- Accessible parking
- Free parking
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.