Neptuno is an adults-only hotel, next to the Yumbo Shopping Centre, and 900 metres away from the beach Playa del Inglés. All air-conditioned rooms have free Wi-Fi, satellite TV and a furnished balcony. The private bathroom comes with a hairdryer. The hotel spa includes a sauna, Turkish bath and gym. The Neptuno's swimming pool is heated from October until April and live music can be enjoyed in the bar several times a week. There is a 24-hour reception and a tour desk. Maspalomas Golf course is 3 km away. You can hire a car and there is free on-site parking. In the Buffet Restaurant, in the winter season (November to April), gentlemen must wear long pants.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 single beds
or
1 double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.2
Facilities
8.5
Cleanliness
9.0
Comfort
8.9
Value for money
8.2
Location
9.2
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Darren
    United Kingdom United Kingdom
    The lady water dressed in suit was very good with guests
  • Shane
    United Kingdom United Kingdom
    The stuff where soo nice and friendly and all the food was amazing there was so much to choose from.
  • George
    Spain Spain
    Considering the variety available at each meal, the quality of the food was consistently more than acceptable - I was never really woed, but there was always something available to suit my taste. I think on a long stay it might get a bit...

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant
    • Cuisine
      Local • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian

Facilities of MUR Neptuno Gran Canaria - Adults Only
Great facilities! Review score, 8.5

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
Bedroom
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Terrace
Kitchen
  • Electric kettle
Activities
  • Live music/performance
  • Themed dinner nights
  • Evening entertainment
  • Karaoke
  • Games room
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key card access
  • 24-hour security
  • Safety deposit box
    Additional charge
General
  • Shuttle service
    Additional charge
  • Adult only
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Soundproofing
  • Car hire
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • Heated pool
  • Shallow end
  • Pool/beach towels
Wellness
  • Fitness
  • Spa lounge/relaxation area
  • Steam room
  • Beauty Services
  • Water slide
  • Hammam
  • Massage
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • Spanish

House rules

MUR Neptuno Gran Canaria - Adults Only takes special requests - add in the next step!

Check-in

From 15:00 to 23:00

Check-out

From 07:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa Diners Club Cash MUR Neptuno Gran Canaria - Adults Only accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that full payment of the reservation is due upon check-in. Guests with a non-refundable rate must paid the remaining 50% of the reservation upon arrival.

FAQs about MUR Neptuno Gran Canaria - Adults Only

  • The prices at MUR Neptuno Gran Canaria - Adults Only may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at MUR Neptuno Gran Canaria - Adults Only include:

    • Twin/Double
    • Double

  • Check-in at MUR Neptuno Gran Canaria - Adults Only is from 15:00, and check-out is until 12:00.

  • MUR Neptuno Gran Canaria - Adults Only offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Games room
    • Karaoke
    • Golf course (within 3 km)
    • Evening entertainment
    • Steam room
    • Themed dinner nights
    • Beauty Services
    • Live music/performance
    • Fitness
    • Swimming Pool
    • Spa lounge/relaxation area

  • MUR Neptuno Gran Canaria - Adults Only is 100 yards from the centre of Playa del Ingles. All distances are measured in straight lines. Actual travel distances may vary.

  • MUR Neptuno Gran Canaria - Adults Only has 1 restaurant:

    • Restaurant

  • The nearest beach is just 1,050 yards from MUR Neptuno Gran Canaria - Adults Only. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.