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UK 70,888 properties
Gower Peninsula 204 properties
Llanelli hotels 38 properties

Best Western Diplomat Hotel and Spa, Llanelli (UK) deals

Room info & price Facilities House rules The fine print Guest reviews (332)
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Best Western Diplomat Hotel and Spa

3-star hotel This is a Preferred property. It provides excellent service, great value and has brilliant reviews from Booking.com guests. The property may pay Booking.com a bit more to be in this programme.
Best Western Diplomat Hotel and Spa

Aelybryn, Llanelli, SA15 3PJ, United Kingdom – Good location - show map

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Best Western Diplomat Hotel and Spa
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9 September 2016
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9 September 2016
Good 332 reviews 7.9
  • Cleanliness

    7.9

  • Comfort

    7.8

  • Facilities

    7.8

  • Staff

    8.5

  • Value for money

    7.4

  • Free WiFi

    8.4

  • Location

    7.7

We had booked a larger room and were not disppointed. Extra large bed, large spacious bathroom. Pleanty of room to sit in the two comfy arm chairs and a good quality desk. Very large spacious car park which was great as I had a trailer on my car and was able to park it with ease. When we next have to go to Llanelli we will definitely stay here again.

Alan, United Kingdom

Lunch was good with great fish and chips. Staff was friendly. Breakfast facilities in the restaurant quite good on first morning. Good location if you come to the stadium for rugby game. Hotel offered hotel minibus service to drop us to the stadium, a plus.

Sabine, France

The staff at the bar/restaurant were friendly, the fitness facilities were quite good but limited equipment. Food was all freshly cooked and very nice.

Katie, United Kingdom

Clean and I comfortable rooms spaces and a good size room

Maureen, United Kingdom

Great staff especially in the restaurant and at breakfast

Michael, United Kingdom

stayed in the lodge, was very nice and recently refurbished. Great having a sauna and swiming pool to unwind

Paul, United Kingdom

the lady on reception was very helpful, Excellent Breakfast and service, Room was clean and tidy.

Kevin, United Kingdom

Full English breakfast excellent! Especially the bacon.

Michele, United Kingdom

Staff excellent. Good all around stay. Would recomend.

Clive, United Kingdom

We paid for the most expensive room only to be kept awake till past 12.30 am from the live music from the bar and the food was well below standard

Mandi, United Kingdom

Staff

8.5
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One of our top picks in Llanelli.This property is 20 minutes walk from the beach. Just a mile from Llanelli’s centre, the luxury Best Western Diplomat Hotel and Spa has free parking, free Wi-Fi and a modern leisure centre. Ffos Las Racecourse is a 10-minute drive away.

The hotel was built in 1810, and today its bedrooms boast stylish décor and modern features. Each room includes a TV, hairdryer, tea/coffee facilities and a private bathroom.

Guests can relax in the luxurious New Eden Spa, with facilities including a sauna, steam room, hot tub, gym and indoor pool. A range of health and beauty treatments are also available.

Traditional Welsh and lighter continental breakfasts are served in the Atrium each morning. Trubshaw Restaurant, named after Concorde Chief Test Pilot and former guest Brian Trubshaw, offers a modern menu.

The Millennium Coastal Park, with views of the Gower Peninsula, is about 1.5 miles away. Just 5 minutes’ drive brings guests to the famous Parc-Y-Scarlets Rugby Stadium, home of the Llanelli Scarlets.

We speak your language!

Best Western Diplomat Hotel and Spa has been welcoming Booking.com guests since 5 Jan 2010.
Hotel Chain: Best Western

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Brilliant!

Most popular facilities

Pets allowed
Free parking
Swimming pool
Free WiFi
Spa and wellness centre
Facilities for disabled guests
Bar
Best Western

Guests love...

녡 “wonderful staff”
67 related reviews

녡 “excellent quality of food”
46 related reviews

녡 “great pool area”
30 related reviews

Breakfast info

Full English/Irish

뀄 Free WiFi
Guests consistently rate the WiFi as excellent

끸 Free parking available on-site

Loyal customers

끖 There are more repeat guests here than most other properties.

Saved to 114 lists

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Sleeps Room type
Executive Suite
  • 1 extra-large double bed
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댴 Private bathroom
Room size 377 ft²

This suite has a electric kettle.

Room facilities:

  • • Tea/Coffee Maker
  • • Shower
  • • Bath
  • • TV
  • • Telephone
  • • Hairdryer
  • • Wake Up Service/Alarm Clock
  • • Radio
  • • Ironing Facilities
  • • Toilet
  • • Bathroom
  • • Bath or Shower
  • • Electric kettle
  • • Upper floors accessible by lift
  • • Upper floors accessible by stairs only
  • • Toilet paper

Free WiFi!

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Standard Twin Room
  • 2 single beds
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댴 Private bathroom
Room size 344 ft²

Room facilities:

  • • Tea/Coffee Maker
  • • Shower
  • • Bath
  • • TV
  • • Hairdryer
  • • Wake Up Service/Alarm Clock
  • • Ironing Facilities
  • • Toilet
  • • Bathroom
  • • Bath or Shower
  • • Electric kettle
  • • Entire unit located on ground floor
  • • Upper floors accessible by lift
  • • Upper floors accessible by stairs only
  • • Entire unit wheelchair accessible
  • • Fold-up bed
  • • Toilet paper
  • • Sofa bed

Free WiFi!

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Single Room
  • 1 single bed
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댴 Private bathroom
Room size 344 ft²

Each room benefits from a TV and tea and coffee making facilities.

Room facilities:

  • • Tea/Coffee Maker
  • • Shower
  • • Bath
  • • TV
  • • Telephone
  • • Hairdryer
  • • Wake Up Service/Alarm Clock
  • • Radio
  • • Ironing Facilities
  • • Toilet
  • • Bathroom
  • • Bath or Shower
  • • Electric kettle
  • • Upper floors accessible by lift
  • • Upper floors accessible by stairs only
  • • Toilet paper

Free WiFi!

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Twin Room
  • 1 single bed
or
  • 2 single beds
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댴 Private bathroom
Room size 344 ft²

Each room benefits from a TV and tea and coffee making facilities.

Room facilities:

  • • Tea/Coffee Maker
  • • Shower
  • • Bath
  • • TV
  • • Telephone
  • • Hairdryer
  • • Wake Up Service/Alarm Clock
  • • Radio
  • • Ironing Facilities
  • • Toilet
  • • Bathroom
  • • Bath or Shower
  • • Electric kettle
  • • Entire unit located on ground floor
  • • Upper floors accessible by lift
  • • Upper floors accessible by stairs only
  • • Fold-up bed
  • • Toilet paper
  • • Sofa bed

Free WiFi!

Can you tell us what you'd like to see here?

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Double Room
  • 1 double bed
Show prices
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Photo of this room Photo of this room Photo of this room Photo of this room Photo of this room Photo of this room Photo of this room Photo of this room Photo of this room Photo of this room Photo of this room
댴 Private bathroom
Room size 344 ft²

Each room benefits from a TV and tea and coffee making facilities.

Room facilities:

  • • Tea/Coffee Maker
  • • Shower
  • • Bath
  • • TV
  • • Telephone
  • • Hairdryer
  • • Wake Up Service/Alarm Clock
  • • Radio
  • • Ironing Facilities
  • • Toilet
  • • Bathroom
  • • Bath or Shower
  • • Electric kettle
  • • Upper floors accessible by lift
  • • Upper floors accessible by stairs only
  • • Toilet paper

Free WiFi!

Can you tell us what you'd like to see here?

(We'll use your feedback to improve the information in this section)

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Just booked in Llanelli: 1 hotel like Best Western Diplomat Hotel and Spa was just booked on our site

5 reasons to choose Best Western Diplomat Hotel and Spa

Why book with us

Prices you can't beat!

Manage your bookings online

They speak 4 languages

Booking is safe

One of our top picks in Llanelli

An inside look at Best Western Diplomat Hotel and Spa

THE HOME OF BRIAN TRUBSHAW FIRST CONCORDE PILOT

Property surroundings – Good location - show map

Closest landmarks

  • WWT Llanelli 2.4 miles
  • Pont Abraham Services M4 5.1 miles
  • The Gower Golf Club 5.4 miles
  • Ocean View - Windmill Gower 6.3 miles
  • Swansea West M4 6.7 miles
  • Kidwelly Castle 7.3 miles
  • Weobley Castle 8.6 miles
  • Penrice Castle 8.7 miles
  • Oxwich Bay 9 miles
  • Pennard Castle 9 miles

Most popular landmarks

  • Singleton Hospital 9.2 miles
  • Cathedral Church of St Joseph 9.9 miles
  • Caswell Bay 10 miles
  • Grand Theatre 10.2 miles
  • Swansea Beach 10.2 miles
  • Rhossili Bay 10.5 miles
  • Swansea Marina 10.6 miles
  • Langland Bay 10.7 miles

Restaurants and markets

  • langostinos Restaurant 1 miles
  • vista lounge Cafe/bar 1 miles
  • asda Supermarket 1 miles
  • llanelli Market 1 miles

Natural beauty

  • swiss valley Lake 1 miles
  • LLANELLI Sea/ocean 1 miles
  • Towy River 5 miles
  • PEMBREY , LLANELLI Ski lift 5 miles
  • careg kenin ,llandeilo Mountain 10 miles

Closest airports

  • Cardiff Airport 40.3 miles

What travellers love about this location

8.3 “Great curry, would definitely recommend and it is made to your personal preference.”
NBoyes
NBoyes
United Kingdom United Kingdom
8.3 “The location for my next days appointments”
Chet
Chet
United Kingdom United Kingdom
7.5 “Very good location. Room was high up and a nice view”
Colin
Colin
United Kingdom United Kingdom

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Brilliant!
1 restaurant on site
  • TRUBHAWS

    Cuisine: Local

    Menu: À la carte

Facilities of Best Western Diplomat Hotel and Spa

Most popular facilities

Pets allowed
Free parking
Swimming pool
Free WiFi
Spa and wellness centre
Facilities for disabled guests
Bar
Outdoors
  • Sun terrace
  • Terrace
  • Garden
Pool and wellness
  • Swimming pool
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Steam room
  • Spa Facilities
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Indoor pool (all year)
  • Indoor pool
  • Hot tub/jacuzzi
  • Massage
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Accessibility
  • Wheelchair accessible
Pets
  • Pets are allowed. Charges may be applicable.

Food & Drink
  • Kid meals
  • Special diet menus (on request)
  • Restaurant (à la carte)
  • Breakfast in the room
  • Bar
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking
  • Free! Free public parking is possible on site (reservation is not needed).

  • Secured parking
Reception services
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Trouser press
  • Shoeshine
  • Ironing service (Additional charge)
  • Dry cleaning (Additional charge)
  • Laundry (Additional charge)
Business facilities
  • Fax/photocopying (Additional charge)
  • Meeting/banquet facilities (Additional charge)
General
  • Vending machine (drinks)
  • Non-smoking throughout
  • Heating
  • Packed lunches
  • Safety deposit box
  • Lift
  • Bridal suite
  • VIP room facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Languages spoken
  • Filipino
  • Polish
  • Spanish
  • English

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Good to know Best Western Diplomat Hotel and Spa takes special requests - add in the next step!

Check-in

14:00 - 00:00

Check-out

Until 10:30 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.

Children and extra beds

All children are welcome.

One child under 16 years is charged GBP 30 per night when using existing beds.

Free! All children under 2 years stay free of charge for children's cots/cribs.

All children under 16 years are charged GBP 30 per night for extra beds.

The maximum number of extra beds in a room is 2.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Pets

Pets are allowed. Charges may be applicable.

Cards accepted at this property

Best Western Diplomat Hotel and Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Hover over the cards for more info.

The fine print
When travelling with pets, please note that an extra charge of GBP 20 per night applies. Guests with pets will allocated to the Annex rooms.

The property occasionally hosts entertainment on Saturdays. Contact the property with the contact details provided in your confirmation for more details.

Or, take a look at these appealing alternatives:

  • Mercure Swansea Hotel has a location score of 8.1
Guests' Choice

See the 5 best hotels in Llanelli, based on 3,852 verified hotel reviews on Booking.com.

눱

100% verified reviews

Real guests. Real stays. Real opinions. Read more

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Whether negative or positive, we'll post every comment in full, as quickly as possible, after being moderated to comply with Booking.com guidelines. We'll also provide transparency over the status of submitted content.

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By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc...).

7.9 Good 332 reviews
  • Superb: 9+

    120

  • Good: 7 – 9

    129

  • Okay: 5 – 7

    56

  • Poor: 3 – 5

    21

  • Very poor: 1 – 3

    6

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Facilities

    7.8

  • Staff

    8.5

  • Value for money

    7.4

  • Free WiFi

    8.4

  • Location

    7.7

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    What guests loved the most:

    “We had booked a larger room and were not disppointed. Extra large bed, large spacious bathroom. Pleanty of room to sit in the two comfy arm chairs and a good quality desk. Very large spacious car park which was great as I had a trailer on my car and was able to park it with ease. When we next have to go to Llanelli we will definitely stay here again.”
    Alan
    Alan
    United Kingdom
    “Lunch was good with great fish and chips. Staff was friendly. Breakfast facilities in the restaurant quite good on first morning. Good location if you come to the stadium for rugby game. Hotel offered hotel minibus service to drop us to the stadium, a plus.”
    Sabine
    Sabine
    France
    “The staff at the bar/restaurant were friendly, the fitness facilities were quite good but limited equipment. Food was all freshly cooked and very nice.”
    Katie
    Katie
    United Kingdom
    “Clean and I comfortable rooms spaces and a good size room”
    Maureen
    Maureen
    United Kingdom
    “Great staff especially in the restaurant and at breakfast”
    Michael
    Michael
    United Kingdom
    “stayed in the lodge, was very nice and recently refurbished. Great having a sauna and swiming pool to unwind”
    Paul
    Paul
    United Kingdom
    “the lady on reception was very helpful, Excellent Breakfast and service, Room was clean and tidy.”
    Kevin
    Kevin
    United Kingdom
    “Full English breakfast excellent! Especially the bacon.”
    Michele
    Michele
    United Kingdom
    “Staff excellent. Good all around stay. Would recomend.”
    Clive
    Clive
    United Kingdom
    “We paid for the most expensive room only to be kept awake till past 12.30 am from the live music from the bar and the food was well below standard”
    Mandi
    Mandi
    United Kingdom

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    Most recent booking for this hotel was today at 16:56

    8.9 Fabulous 1,211 reviews
    Book now

    ibis Swansea 2-star hotel

    hotel Just outside Swansea centre, the Ibis Swansea Hotel is situated in the SA1 waterfront development. The modern hotel offers free parking, a 24-hour front desk and a stylish cafe bar.

    2 people are looking at this moment

    8.2 Very good 2,347 reviews
    Book now

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    See all guest reviews for Best Western Diplomat Hotel and Spa

    Newest reviews for Best Western Diplomat Hotel and Spa

    • Reviewed: 18 April 2018

      Niall

      United Kingdom
      8.3
      “Short and sweet”
      • • Leisure trip
      • • Couple
      • • Double Room
      • • Stayed 2 nights
      • • Submitted via mobile

      눇Food and staff were friendly

      Stayed in April 2018

    • Reviewed: 18 April 2018

      Carl

      United Kingdom
      6.3
      “Expensive for what it is. Did get a good night's sleep though.”
      • • Business trip
      • • Solo traveller
      • • Single Room
      • • Stayed 1 night

      눉Breakfast offering is very basic. In this day and age there is no excuse for serving bland instant coffee. The orange juice was obviously cheap carton type. Toilet tissue in the room was single ply. I didn't think anyone still made that. Very cheap. Can't imagine why the hotel would risk giving such a poor impression of the hotel to its guests?

      Stayed in April 2018

    • Reviewed: 16 April 2018

      Anonymous

      United Kingdom
      5.4
      Passable
      • • Leisure trip
      • • Couple
      • • Double Room
      • • Stayed 1 night
      • • Submitted via mobile

      눉Bed uncomfortable and room very dated and could have been cleaner.

      눇Nice meal in the restaurant. Friendly staff.

      Stayed in April 2018

    • Reviewed: 8 April 2018

      Alan

      United Kingdom
      Age group: 65+
      9.6
      “Excellent accommodation within a couple of miles of my destination.”
      • • Leisure trip
      • • Couple
      • • Double Room
      • • Stayed 1 night

      눉Minor, but restaurant staff weren't very attentive at breakfast, but I am being picky!

      눇We had booked a larger room and were not disppointed. Extra large bed, large spacious bathroom. Pleanty of room to sit in the two comfy arm chairs and a good quality desk. Very large spacious car park which was great as I had a trailer on my car and was able to park it with ease. When we next have to go to Llanelli we will definitely stay here again.

      Stayed in April 2018

    • Reviewed: 8 April 2018

      James

      United Kingdom
      5.4
      “Served the purpose..”
      • • Leisure trip
      • • Couple
      • • Double Room
      • • Stayed 1 night
      • • Submitted via mobile

      눉Very uncomfortable bed hard as a rock. Toilet hard to flush. Decor very tired. Hairs in bathroom. Ok as a basic no frills but expected better as per the website.

      눇Breakfast was good

      Stayed in April 2018

    • Reviewed: 4 April 2018

      Sabine

      France
      Age group: 45 – 54
      4.2
      “Some positive aspects but improvements to make”
      • • Leisure trip
      • • Couple
      • • Double Room
      • • Stayed 1 night
      • • Submitted via mobile

      눉Due to the number of guests who attended the tribute night, breakfast was quite disorganised for the other guests coming down at 0930am and some items were not available. We had to wait to be served and get a table. After breakfast, ask reception to print our final bill and even after querying the amount, the staff member didn't check the booking.com website to verify if pre-payment was made. On second visit to reception, I had to show proof of pre-payment to rectify the final bill. Improvements to be made in quite a few areas. We like best western hotels but not our best stay this time.

      Stayed in April 2018

    • Reviewed: 4 April 2018

      Sabine

      France
      Age group: 45 – 54
      3.8
      “Great hotel but improvements needed”
      • • Leisure trip
      • • Couple
      • • Twin Room
      • • Stayed 1 night
      • • Submitted via mobile

      눉Told reception that we were staying two nights instead of one but we were given room 29, just above the conference room where music was going on till midnight for Neil Diamonds tribute, couldn't sleep till 00.30am on second night so terrible night for £122!!! Two lifts but used the wrong one with our luggages on arrival because reception didn't tell us...

      눇Lunch was good with great fish and chips. Staff was friendly. Breakfast facilities in the restaurant quite good on first morning. Good location if you come to the stadium for rugby game. Hotel offered hotel minibus service to drop us to the stadium, a plus.

      Stayed in March 2018

    • Reviewed: 2 April 2018

      Chris

      United Kingdom
      6.7
      “Nice hotel and facilities but for the price the breakfast was very disappointing”
      • • Leisure trip
      • • Couple
      • • Double Room
      • • Stayed 1 night
      • • Submitted via mobile

      눉The breakfast was very poor. It took a long time to refill the baked beans, scrambled egg and mushrooms. Despite requesting vegetarian sausages when we checked in, we were initially told there weren’t any in the morning. After complaining they managed to find some! The hotel was full and there was cllearly not enough staff to cope at breakfast. Coffees took a long time to be topped up too. The staff were very nice just couldn’t cope with the number of guests at breakfast.

      Stayed in April 2018

    • Reviewed: 31 March 2018

      Katie

      United Kingdom
      7.5
      Good
      • • Business trip
      • • Solo traveller
      • • Double Room
      • • Stayed 1 night
      • • Submitted via mobile

      눉No water in the room, and bath tap and the sink tap were running warm water even when turned to cold, so it wasn’t drinkable. Room was very dated, and the toilet seat had a large stain on it. The toilet roll was really thin you could see through it, thought the room was poor. Also the fire alarm kept going off due to the steam in the steam room.

      눇The staff at the bar/restaurant were friendly, the fitness facilities were quite good but limited equipment. Food was all freshly cooked and very nice.

      Stayed in March 2018

    • Reviewed: 28 March 2018

      Darryl

      United Kingdom
      5.0
      “Staff good, room and evening meal awful”
      • • Business trip
      • • Solo traveller
      • • Double Room
      • • Stayed 1 night
      • • Submitted via mobile

      눉Evening meal, I did not get what I ordered Getting woke up at 2.30am, due to a leaking roof and having to sleep on the sofa

      눇Jacuzzi, steam room, gym, ect

      Stayed in March 2018

    • Reviewed: 27 March 2018

      Maureen

      United Kingdom
      7.9
      “Really good stay clean rooms and lovely foods breakfast and evening meal were very good”
      • • Leisure trip
      • • Group of friends
      • • Twin Room
      • • Stayed 4 nights
      • • Submitted via mobile

      눉I don’t really enjoy the spa not very organise . Had to book for the massive lady she is not based on the site very cold , I have been to bettter spa .

      눇Clean and I comfortable rooms spaces and a good size room

      Stayed in March 2018

    • Reviewed: 25 March 2018

      Barabrith

      United Kingdom
      7.5
      “Good location plenty of parking.”
      • • Leisure trip
      • • Group of friends
      • • Twin Room
      • • Stayed 1 night
      • • Submitted via mobile

      눉Bedroom was hot but you could open the window. Only one waitress at breakfast and she was very busy serving all the customers.

      눇Nice bed, friendly staff

      Stayed in March 2018

    • Reviewed: 25 March 2018

      Jill

      United Kingdom
      5.0
      Passable
      • • Leisure trip
      • • Couple
      • • Double Room
      • • Stayed 1 night
      • • Submitted via mobile

      눉This hotel is in desperate need of refurbishment! I was not informed when booking that a rugby function was being hosted so could have made a decision to stay elsewhere especially being woken at 630 by roudy behaviour! Spa also needs a refurb and it's not nice to have wood shower after swim!

      눇Nothing

      Stayed in March 2018

    • Reviewed: 23 March 2018

      Web

      United Kingdom
      8.3
      “Overaĺl noce weekend break”
      • • Leisure trip
      • • Couple
      • • Double Room
      • • Stayed 1 night
      • • Submitted via mobile

      눉Spa facilities nèed updating sauna was not working jacussi wasnt the cleanest and the reception staff at the leisure centre were not the happiest ive met !

      눇Very comfortable room and staff were very good

      Stayed in February 2018

    • Reviewed: 18 March 2018

      Amir

      United Kingdom
      7.9
      Good
      • • Business trip
      • • Solo traveller
      • • Double Room
      • • Stayed 1 night
      • • Submitted via mobile

      눉Breakfast

      눇Clean Good Big room

      Stayed in February 2018

    The best of Llanelli Click here to see more properties near popular landmarks in Llanelli

    Golf courses

    • The Gower Golf Club

    Institutions

    • Singleton Hospital
    • Swansea University
    • Gower College Swansea
    • Swansea Metropolitan University
    • Swansea Crown Court
    • University of Wales Trinity Saint David Swansea
    • Swansea Magistrates'
    • Swansea Central Library
    • West Glamorgan Archive Service

    Landmarks

    • Oxwich Bay
    • Rhossili Bay
    • WWT Llanelli
    • Cathedral Church of St Joseph
    • Caswell Bay
    • Langland Bay
    • Ocean View - Windmill Gower
    • Oystermouth Castle

    Marinas

    • Swansea Marina

    Monuments

    • Weobley Castle

    Popular areas

    • Swansea Beach

    Service stations

    • Pont Abraham Services M4
    • Swansea West M4

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    • Liberty Stadium

    Theatres

    • Grand Theatre

    Most popular cities

    • Tenby
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    • Porthcawl
    • Saundersfoot
    • Bridgend
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