Hotel

DoubleTree By Hilton London Excel

Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, E16 1RH, United Kingdom – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
7.9
Good
2,995 reviews

Convenient to London City Airport, proficient staff and room service

James United States of America

had a view of the water and room was very comfortable and staff was very helpful

Travelers38 United States of America

The service was spectacular, the staff were incredibly helpful, the breakfast was really great and the room was comfortable.

Alex United States of America

The overall service and the location , only that I wish the train station was nearer

Mary Tanzania

conveniently located with easy access into London and the O2

Victoria United Kingdom

clean and spacious, got what I payed for. I had a dinner in the restaurant on the 27th of June and the man on the front desk of the restaurant was soo nice he talked to the chef to make for us halal food out from the menu I really liked his attitude.

Said Oman

Breakfast good; staff were very friendly. Good location and parking.

Richard United Kingdom

Fabulous staff and hotel amenities, everything felt clean and fresh and of good value

Neklason United States of America

Great location near the Excel center. The breakfast spread was fantastic.

Ingrid United States of America

Great hotel, friendly staff, perfect location for the excel, food was fab too

Kelly United Kingdom
7.9
Good
2,995 reviews
  • What guests loved the most:
  • “Convenient to London City Airport, proficient staff and room service”
    James James United States of America United States of America
  • “had a view of the water and room was very comfortable and staff was very helpful”
    Travelers38 Travelers38 United States of America United States of America
  • “The service was spectacular, the staff were incredibly helpful, the breakfast was really great and the room was comfortable.”
    Alex Alex United States of America United States of America
  • “The overall service and the location , only that I wish the train station was nearer”
    Mary Mary Tanzania Tanzania
  • “conveniently located with easy access into London and the O2”
    Victoria Victoria United Kingdom United Kingdom
  • “clean and spacious, got what I payed for. I had a dinner in the restaurant on the 27th of June and the man on the front desk of the restaurant was soo nice he talked to the chef to make for us halal...”
    Said Said Oman Oman
  • “Breakfast good; staff were very friendly. Good location and parking.”
    Richard Richard United Kingdom United Kingdom
  • “Fabulous staff and hotel amenities, everything felt clean and fresh and of good value”
    Neklason Neklason United States of America United States of America
  • “Great location near the Excel center. The breakfast spread was fantastic.”
    Ingrid Ingrid United States of America United States of America
  • “Great hotel, friendly staff, perfect location for the excel, food was fab too”
    Kelly Kelly United Kingdom United Kingdom

Categories:

  • Staff8.5
  • Facilities8.0
  • Cleanliness8.4
  • Comfort8.4
  • Value for money7.6
  • Location8.2
  • Free WiFi8.6

Located on the waterfront, DoubleTree By Hilton London Excel is just 0.5 miles from London City Airport. With a bar and restaurant, and the Docklands Light Railway is only 0.3 miles away.

This 4-star hotel offers bright rooms each with free WiFi access, a 40-inch LED TV and a private shower room with complimentary toiletries. Some of the spacious suites feature balconies, with views across the waterfront.

This DoubleTree By Hilton London Excel has a Fitness Room with cardio equipment, free for all guests.

With superb waterfront views, The Restaurant provides modern Italian cuisine, prepared with the finest ingredients. The Bar offers a relaxing space to enjoy a drink. There is also 24-hour room service available.

A hot and cold breakfast buffet serves a range of fruits, home-baked croissants, Fair Trade coffee and a traditional English breakfast.

The O2 Arena and Canary Wharf are just a 10-minute train ride away. Closer by, the ExCel Exhibition Center is next door to the hotel.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

DoubleTree By Hilton London Excel has been welcoming Booking.com guests since Oct 1, 2006
 Hotel chain/brand: Doubletree by Hilton

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Most popular amenities

Free WiFi
Parking
Family rooms
Non-smoking rooms
good Fitness Center
Restaurant
Tea/Coffee Maker in All Rooms
Bar

ATM: Need cash? This property has an ATM on site.

Property Highlights

Top Location: Highly rated by recent guests (8.2)

Breakfast Info

Full English/Irish, Vegetarian, Gluten-free, Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 22315 lists

Availability

Select dates to see this property's availability and prices

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4 reasons to choose DoubleTree By Hilton London Excel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

7.9
Good · 2,995 reviews
Read all reviews
  • Staff8.5
  • Facilities8.0
    View
  • Cleanliness8.4
  • Comfort8.4
  • Value for money7.6
    Extra charges
  • Location8.2
    View, Connection to the airport
  • Free WiFi8.6

Select topics to read reviews:

See what guests loved the most:

  • James
    United States of AmericaUnited States of America
    “Convenient to London City Airport, proficient staff and room service”
  • Travelers38
    United States of AmericaUnited States of America
    “had a view of the water and room was very comfortable and staff was very helpful”
  • Alex
    United States of AmericaUnited States of America
    “The service was spectacular, the staff were incredibly helpful, the breakfast was really great and the room was comfortable.”
  • Mary
    TanzaniaTanzania
    “The overall service and the location , only that I wish the train station was nearer”
  • Victoria
    United KingdomUnited Kingdom
    “conveniently located with easy access into London and the O2”
  • Said
    OmanOman
    “clean and spacious, got what I payed for. I had a dinner in the restaurant on the 27th of June and the man on the front desk of the restaurant was soo nice he talked to the chef to make for us halal food out from the menu I really liked his attitude.”
  • Richard
    United KingdomUnited Kingdom
    “Breakfast good; staff were very friendly. Good location and parking.”
  • Neklason
    United States of AmericaUnited States of America
    “Fabulous staff and hotel amenities, everything felt clean and fresh and of good value”
  • Ingrid
    United States of AmericaUnited States of America
    “Great location near the Excel center. The breakfast spread was fantastic.”
  • Kelly
    United KingdomUnited Kingdom
    “Great hotel, friendly staff, perfect location for the excel, food was fab too”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Can you smoke on the balcony
    Our hotel is smoke free
    Answered on July 30, 2019
  • Can you smoke on the balcony
    Kindly note the hotel is smoke free
    Answered on July 30, 2019
  • Which room is having the bath please??? Thx
    Dear Guest, We have bedrooms with the bathtub. Please make a request prior to your arrival and we will do our best to allocate you to one of them. B...
    Answered on March 17, 2020
  • Is there a parking charge?
    Thank you for your e-mail. We have a complimentary parking in front of the hotel. First come first serve basis. There are around 50 spaces. There is...
    Answered on February 24, 2020
  • Which rooms have the best view of the London City Airport runway? And can they be requested?
    Dear Guest, Please book the room with the view, and we will be able to allocate you to the room with the view. Kind Regards, Reservations Team
    Answered on February 10, 2020
  • Still looking?
Hotel area info *
Guests loved walking around the neighborhood!
Great location - show map
* All distances are measured in straight lines. Actual travel distances may vary.
2 Restaurants On Site

    The Salt Port Restaurant & Delicattessen

    Food: British

    Menu: À la carte

    The Bidder & Co Lounge

    Food: British

    Menu: À la carte

Amenities of DoubleTree By Hilton London Excel Great facilities! Review score, 8.0

Most popular amenities

Free WiFi
Parking
Family rooms
Non-smoking rooms
good Fitness Center
Restaurant
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Terrace
Activities
  • Live sports events (broadcast)
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs GBP 12 per day.
  • Accessible parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning
  • Laundry
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe
General
  • Shuttle service
  • Shuttle service (free)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Health & Wellness Facilities
  • Personal trainer
  • Fitness
  • Fitness center
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovenian
  • Filipino
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules DoubleTree By Hilton London Excel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of GBP 50 is required on arrival. That's about 54.52USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card UnionPay debit card JCB Diners Club American Express DoubleTree By Hilton London Excel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

A credit or debit card authorization of at least GBP 50 is required upon check in at the hotel, from the person(s) staying at the hotel

If the booking is an advance purchase (non refundable booking), the actual card used to reserve and make pre-payment for the room must be presented upon arrival. If this is not possible, the charge on the original card provided will be refunded and credit card payment will be requested before room keys are issued.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parking is subject to availability due to limited spaces.

The Bidder & Co Lounge : Closed from Mon, Aug 01, 2022 until Sun, Aug 21, 2022

The Salt Port Restaurant & Delicattessen: Closed from Mon, Aug 22, 2022 until Fri, Sept 09, 2022

A damage deposit of GBP 50 is required on arrival. That's about 54.52USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about DoubleTree By Hilton London Excel

  • Guests staying at DoubleTree By Hilton London Excel can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Full English/Irish
    • Vegetarian
    • Gluten-free
    • Buffet
    • À la carte

  • From the nearest airport, you can get to DoubleTree By Hilton London Excel by:

    • Taxi 5min

  • DoubleTree By Hilton London Excel is 6.8 miles from the center of London.

  • Room options at DoubleTree By Hilton London Excel include:

    • Double
    • Triple
    • Twin
    • Suite

  • The prices at DoubleTree By Hilton London Excel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at DoubleTree By Hilton London Excel is from 3:00 PM, and check-out is until 12:00 PM.

  • DoubleTree By Hilton London Excel has 2 restaurants:

    • The Salt Port Restaurant & Delicattessen
    • The Bidder & Co Lounge

  • DoubleTree By Hilton London Excel offers the following activities/services (charges may apply):

    • Fitness center
    • Live sports events (broadcast)
    • Personal trainer
    • Fitness