The contemporary Quay Hotel and Spa is located on the breathtaking Deganwy Marina, with views over the Conwy Estuary. The fully non-smoking hotel has been meticulously designed throughout, and its architecture epitomises cool sophistication. The large, airy spaces, understated chic and sharp styling combine to create a truly inspirational hotel experience. Wall-to-wall windows with sea views flood the interiors with natural light, and the use of specially quarried Welsh slate makes a thoroughly individual design statement. The rooms incorporate plush beds dressed in crisp Egyptian cotton, luxurious bathrooms and unrivalled in-room facilities.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.4)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Full English/Irish

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
1 extra-large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
9.1
Facilities
9.0
Cleanliness
9.3
Comfort
9.3
Value for money
8.2
Location
9.4
Free WiFi
8.6
Select topics to read reviews:

See what guests loved the most:

  • Sophia
    United Kingdom United Kingdom
    Spacious room and bathroom. Immaculate. Fridge in room. Bottled water and drinks tray with tea coffee and welsh hot choc! Location fabulous sea and marina views and arriving by yacht is perfect. The spa is great. Pool and several hot therapy...
  • Alan
    United Kingdom United Kingdom
    Just an all round great hotel, room was great, view from room even better
  • Ootro
    United Kingdom United Kingdom
    The hotel was clean and comfortable, and in a good location with lovely views. The staff were helpful and efficient though perhaps a little formal. The restaurant and bar had good choices of food and drink.

Hotel surroundings

Restaurants
1 restaurant on site

  • The Ebb & Flow Restaurant
    • Cuisine
      British • Local
    • Open for
      Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of The Quay Hotel and Spa
Great facilities! Review score, 9

Most popular facilities
  • Indoor swimming pool
  • Free parking
  • Spa and wellness centre
  • Free WiFi
  • Beachfront
  • Family rooms
  • Facilities for disabled guests
  • Restaurant
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Beach
  • Cycling
    Off-site
  • Hiking
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Electric vehicle charging station
  • Accessible parking
Services
  • Shared lounge/TV area
  • Lockers
  • Luggage storage
  • Wake-up service
  • Fax/photocopying
    Additional charge
  • 24-hour front desk
  • Meeting/banquet facilities
    Additional charge
  • Room service
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Hypoallergenic
  • Designated smoking area
  • Non-smoking throughout
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Indoor swimming pool
Additional charge
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • Welsh
  • English
  • Spanish
  • French
  • Polish
  • Romanian

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules
The Quay Hotel and Spa takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
£25 per child, per night
Cot upon request
Free
3 - 10 years
Extra bed upon request
£25 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardMaestroSoloCash

The fine print
Need-to-know information for guests at this property

Bookings of 6 rooms or more are considered a group booking and are subject to different terms and conditions.

Please note that all rooms at the property vary in size and style. Room images are for illustrative purposes only and the actual room you are allocated may differ.

Please note that children aged 18 and under are not allowed in the wellness centre.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Quay Hotel and Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about The Quay Hotel and Spa

  • Room options at The Quay Hotel and Spa include:

    • Suite
    • Double
    • Twin
    • Twin/Double

  • Check-in at The Quay Hotel and Spa is from 15:00, and check-out is until 11:00.

  • The Quay Hotel and Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Golf course (within 3 km)
    • Beachfront
    • Beauty Services
    • Fitness/spa locker rooms
    • Swimming Pool
    • Beach
    • Facial treatments
    • Waxing services
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Foot bath
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Full body massage
    • Fitness

  • The Quay Hotel and Spa has 1 restaurant:

    • The Ebb & Flow Restaurant

  • The prices at The Quay Hotel and Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at The Quay Hotel and Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Full English/Irish
    • À la carte

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The Quay Hotel and Spa is 1,050 yards from the centre of Conwy. All distances are measured in straight lines. Actual travel distances may vary.