Directly connected to the Hong Kong Convention and Exhibition Center (HKCEC) and a 5-8 minute walk from Exhibition Center MTR Station and Star Ferry Pier, the luxurious Grand Hyatt Hong Kong offers a 50-yard heated outdoor pool and a spa. Its elegant rooms overlook Victoria Harbor from floor-to-ceiling windows. Free WiFi is provided throughout the entire property. Grand Hyatt Hong Kong is less than 0.6 mi from Pacific Place Shopping Mall, Times Square, Lan Kwai Fong and SoHo. It is a 40-minute drive from Hong Kong International Airport. Modern rooms are equipped with a 42-inch flat-screen cable/satellite TV, a mini-bar and tea/coffee making facilities. Marble bathrooms offer a separate bathtub for a relaxing soak. The well-equipped health club includes tennis and racquetball courts and a 24-hour fitness studio. The tour desk provides sightseeing arrangements and car rentals. One Harbor Road features Cantonese cuisine while Grissini serves Italian dishes. International and Japanese dishes are served at the hotel’s other restaurants. Drinks and nightly live entertainment are available at Tiffin and Champagne Bar.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Grand Hyatt
Hotel chain/brand
Grand Hyatt

Property highlights

Top Location: Highly rated by recent guests (9.0)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Kosher, Asian, American, Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 twin beds
1 king bed
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Guest reviews

Categories:

Staff
9.2
Facilities
9.1
Cleanliness
9.3
Comfort
9.3
Value for money
8.2
Location
9.0
Free Wifi
8.9
High score for Hong Kong
Select topics to read reviews:

Guests who stayed here loved

  • Coady
    Australia Australia
    Breakfast was terrific. Room is luxurious and comfortable.
  • Deborah
    Bahamas Bahamas
    Beautiful hotel with wonderful views. Excellent breakfast buffet. Wish we had spent more time to enjoy all the facillties. Highly recommend this hotel. It was gorgeous.
  • Albaraa
    Saudi Arabia Saudi Arabia
    Nice facility and restaurants Friendly staff Good location
  • B
    Blair
    United States of America United States of America
    The overall customer service is exceptional and the facilities very high end
  • Joseph
    Canada Canada
    Great service from all the staff. Grace who works in the Grand Cafe was so good that we looked forward to our breakfast there for 9 consecutive days.
  • Shelton
    Qatar Qatar
    Harbor views, city views, pool, gym, thorough cleaning by housekeeping staff. Views at night amazing
  • Krzysztof
    Poland Poland
    Super friendly staff. Great food. The Club checkin stuff very helpful. Seriously, this hotel has all you need in terms of food and facilities. Will be back for sure. Get club area - bfast is super there.
  • Velmurugan
    United States of America United States of America
    The staff in all departments were really welcoming. Particularly Sam received us very well and made sure we had all the items we needed for our stay before we reached our room from reception. The room and all common areas were super clean and...
  • Michael
    Australia Australia
    Grand entrance, attentive staff especially at the breakfast and concierge. Room was good, daily housekeeping. It was nice to come back to a clean room after a long tiring day
  • Jian
    United States of America United States of America
    Nice room with fantastic views! Room service were excellent! The pool is beautiful. Lobby is inviting! Staff is friendly and helpful. The rate is very reasonable. Would love to come back but how can we top this?

Hotel area info

Restaurants
8 Restaurants On Site

  • Grand Cafe
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Champagne Bar
    • Open for
      Dinner • Cocktail hour
    • Ambience
      Modern • Romantic
  • Tiffin
    • Cuisine
      British • Indian • International • European
    • Open for
      Lunch • Dinner • High tea
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Grissini
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • One Harbour Road
    • Cuisine
      Cantonese
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian
  • Kaetsu
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambience
      Traditional • Romantic
  • The Grill
    • Cuisine
      Grill/BBQ
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern • Romantic
  • Grand Hyatt Steakhouse
    • Cuisine
      Steakhouse
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic

Amenities of Grand Hyatt Hong Kong
Great facilities! Review score, 9.1

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Private Parking
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Bathtub or shower
  • Private Bathroom
  • Free toiletries
  • Hairdryer

Bedroom

  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Sun deck
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Kitchen

  • Kitchenware
  • Refrigerator

Activities

  • Live music/Performance
  • Happy hour
    Additional charge
  • Tennis equipment
    Additional charge
  • Evening entertainment
    Additional charge
  • Racquetball
    Additional charge
  • Hiking
    Off-site
  • Playground
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
    Additional charge

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Cable channels
  • Video
  • CD player
  • DVD player
  • Radio
  • Telephone
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available on site (reservation is not needed) and costs HK$ 800 per day.

  • Valet parking
  • Parking garage

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Strollers
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Heating
  • Car rental
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas

Spa

  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • Arabic
  • German
  • English
  • French
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Portuguese
  • Russian
  • Swedish
  • Thai
  • Filipino
  • Cantonese
  • Chinese

House rules
Grand Hyatt Hong Kong takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Please be informed that construction work is currently undertaking outside of the hotel which is at times visible and audible from the hotel.

In compliance with the Product Eco-responsibility (Amendment) Bill 2023, the Hotel will no longer provide complimentary plastic toiletries, shower cap, shaving kit, emery board and more starting from 22 April 2024. For details, please visit hotel official website to learn more.

Please note that children below 18 years old are not permitted to stay in the Plateau room types.

For guests reserving Plateau Room, upon arrival at the hotel, kindly proceed directly to the 11/F reception for check in.

Guests are required to show a photo identification and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Grand Hyatt Hong Kong

  • Grand Hyatt Hong Kong offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Hiking
    • Playground
    • Tennis court
    • Golf course (within 2 miles)
    • Racquetball
    • Evening entertainment
    • Live music/Performance
    • Personal trainer
    • Swimming pool
    • Locker rooms
    • Tennis equipment
    • Happy hour
    • Beauty services
    • Facial treatments
    • Waxing services
    • Makeup services
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness
    • Yoga classes
    • Fitness classes

  • Room options at Grand Hyatt Hong Kong include:

    • Triple
    • Suite
    • Double

  • Grand Hyatt Hong Kong is 0.9 miles from the center of Hong Kong. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Grand Hyatt Hong Kong on this page.

  • Check-in at Grand Hyatt Hong Kong is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Grand Hyatt Hong Kong may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Grand Hyatt Hong Kong can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Halal
    • Gluten-free
    • Kosher
    • Asian
    • American
    • Buffet

  • Grand Hyatt Hong Kong has 8 restaurants:

    • Grissini
    • The Grill
    • Tiffin
    • Grand Cafe
    • Champagne Bar
    • Grand Hyatt Steakhouse
    • Kaetsu
    • One Harbour Road

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, Grand Hyatt Hong Kong is popular with guests booking family stays.