About this property

Located just across Palembang Icon Mall and offers free shuttle service to the mall, The Arista Hotel Palembang features an outdoor pool, spa and sauna. Offering 3 dining options, it also provides free Wi-Fi hotspots throughout the hotel. The property also offers airport pick up service at additional charge. Fitted with wooden flooring, rooms come with a flat-screen cable TV, seating area and tea/coffee-making facilities. A safety deposit box is also provided. Each room has a private bathroom with a bathtub and shower. Sultan Mahmud Badaruddin II International Airport is a 25-minute drive away. Guests can exercise in the fitness center or head for a relaxing massage. The hotel also has a business center and meeting facilities. Laundry and ironing services can be requested. Local and international dishes are served at 1000 Rasa Coffee Shop, Golden Abalone Restaurant and Brava Parlor. Other dining options include Onyx Lounge.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (10.0)

    • Breakfast Info

    • Continental, Halal, Asian, American

    • Free private parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 queen bed
1 king bed
1 queen bed
Bedroom 1
1 queen bed
Bedroom 2
2 twin beds
2 twin beds
2 twin beds
1 full bed
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Tjokorde
    Indonesia Indonesia
    Lokasi strategis, menu breakfast sangat variatif dengan pilihan makanan lokal

Hotel area info

Restaurants

3 Restaurants On Site
  • 1000 Rasa Coffee Shop
    • Cuisine
      Indonesian • Local • Asian • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Halal
  • Golden Abalone
    • Cuisine
      Chinese • Asian
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern
    • Dietary options
      Halal
  • Brava Parlour
    • Cuisine
      Italian • International • European
    • Open for
      Lunch • Dinner
    • Ambience
      Modern • Romantic
    • Dietary options
      Halal

Amenities of The Arista Hotel Palembang

Great facilities! Review score, 9.5

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Fitness center
  • Non-smoking rooms
  • Spa
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast

Bathroom

  • Towels
  • Additional bathroom
  • Slippers
  • Private bathroom
  • Toilet
  • Hairdryer

Bedroom

  • Alarm clock

View

  • City view
  • Pool view
  • View

Kitchen

  • Electric kettle

Room Amenities

  • Clothes rack

Activities

  • Live music/Performance
  • Entertainment staff

Living Area

  • Sofa
  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking
  • Accessible parking

Front Desk Services

  • Concierge
  • Baggage storage
  • 24-hour front desk

Entertainment & Family Services

  • Babysitting/Child services

Cleaning Services

  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Adults only
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Car rental
  • Soundproof rooms
  • Elevator
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • Adults only
  • Pool with view
  • Pool/Beach towels
  • Beach umbrellas

Spa

  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Spa/Wellness packages
  • Spa facilities
  • Beach umbrellas
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Indonesian

House rules

The Arista Hotel Palembang takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

Guests who would like to check-in or enter the hotel area are required to download and use PeduliLindungi app.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Arista Hotel Palembang of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A negative coronavirus (COVID-19) PCR test result is mandatory to check in to this property.

FAQs about The Arista Hotel Palembang