Ascott Waterplace Surabaya
- Apartments
- Kitchen
- City view
- Swimming pool
- Washing machine
- Free Wifi
- Free parking
- Bathtub
- Air conditioning
- 24-hour front desk
About this property
Welcoming guests with an outdoor swimming pool, Ascott Waterplace Surabaya is located right in front of Pakuwon Mall which houses convention halls, department stores and various dining outlets. This apartment also features a gym that guests can access for free. The fully furnished apartments are all air conditioned and has a living room with sofa, a flat-screen TV and a DVD player. The bedroom is fitted with a personal safe, a wardrobe and a desk. The fully equipped kitchen comes with a refrigerator, electric kettle and microwave. The private bathroom has a bathtub, hot/cold shower and hairdryer. Guests enjoy city view. The Dining Room serves a selection of Continental dishes. The local mini-market can be found within a 5-minute walk. The staff at Ascott Waterplace Surabaya will be happy to assist with laundry, dry cleaning and ironing services. Airport transfer can be arranged at an additional charge. Other facilities offered include in-room dining service and daily housekeeping. Guests who drive enjoy free parking privileges. The apartment is a 5-minute drive from Pakuwon Golf, Ciputra Golf Club, National Hospital, University Negeri Surabaya (UNESA), a 20-minute drive from Plaza Tunjungan and a 30-minute drive from Surabaya Zoo. Juanda International Airport can be reached by a 45-minute car ride.
Couples in particular like the location – they rated it 9.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- 2 swimming pools
- Free Wifi
- Airport shuttle
- Family rooms
- Free parking
- Non-smoking rooms
- Fitness center
- Room service
- Restaurant
- Breakfast
Guest reviews
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Guests who stayed here loved
- Nur
Singapore“Room was spacious and clean. Location was very close to a big mall. Staff were friendly and helpful.” - Alex
Indonesia“Apartment is spacious enough. Bed is big and bathroom is also big with the bathtub” - Loi
Malaysia“The room is very clean. Location is good too, walking distance to Pakuwon mall.” - Daniel
Germany“The staffs are very friendly and ready to assist and help us, the place is very clean, nice and pleasant.” - Yuliana Indonesia“I like the 2 bedroom hotels. Everything inside the room is amazing. But, the 5th floor lobby near lift needs a proper lamp. Too dark. Other than that, we have amazing stays here. We used the washing machine, the microwave, stove, fridge, and...”
Rudy
United Arab Emirates“This hotel opposites Pakuwon mall. Easy to grab something from the mall. Near with Darmo Golf Club too. Room cleanliness is always maintained. Friendly and helpful staffs.”
Rosanidah
Brunei“There are convenience stores in the same building, with a 24/7 one just outside the lobby, making it easy for us to grab snacks and some grub to cook up for breakfast and supper. There are also several launderettes that can clean and press your...”- Alsc Brunei“Great location for shopping as it was right across the road to a big mall with plenty of eateries around. Good apartment size and amenities.”
- Alice Brunei“Location, staff service and apartment amenities were all excellent.”
- Jacob
Taiwan“great location, there's a mall with everything included just across the street. Yet Surabaya is't pedestrian friendly, if you plan to visit anywhere other than the mall across the street you might want to consider to grab(local taxi) there. The...”
Managed by Ascott Waterplace Surabaya
Property info
Languages Spoken
English,IndonesianArea info
Restaurants
- The Dining Room
- CuisineAmerican • Indonesian • International
- AmbienceFamily-friendly • Modern
Amenities of Ascott Waterplace Surabaya
Most popular amenities
- 2 swimming pools
- Free Wifi
- Airport shuttle
- Family rooms
- Free parking
- Non-smoking rooms
- Fitness center
- Room service
- Restaurant
- Breakfast
ParkingFree private parking is available on site (reservation is needed).
- Parking garage
- Accessible parking
InternetWifi is available in all areas and is free of charge.
Kitchen
- Dining table
- Toaster
- Stovetop
- Dryer
- Kitchenware
- Electric kettle
- Kitchen
- Washing machine
- Microwave
- Refrigerator
- Kitchenette
Bedroom
- Linens
- Wardrobe or closet
- Alarm clock
Bathroom
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
Living Area
- Dining area
- Sofa
- Sitting area
- Desk
Media & Technology
- Flat-screen TV
- Cable channels
- Satellite channels
- DVD player
- Telephone
- TV
Room Amenities
- Socket near the bed
- Clothes rack
- Hardwood or parquet floors
- Tile/Marble floor
- Soundproof
- Carpeted
- Ironing facilities
- Iron
Accessibility
- Upper floors accessible by elevator
Outdoors
- Sun deck
- Terrace
Common Areas
- Shared lounge/TV area
2 swimming pools
Pool 1 – outdoor
- Open all year
- All ages welcome
- Waterslide
Pool 2 – outdoor
- Open all year
- All ages welcome
- Pool/Beach towels
Spa
- Fitness
- Beach chairs/Loungers
- Waterslide
- Fitness center
Food & Drink
- Coffee house on site
- Grocery deliveriesAdditional charge
- Room service
- Restaurant
- Tea/Coffee maker
Activities
- Water parkAdditional chargeOff-site
- Golf course (within 2 miles)Additional charge
Services & Extras
- Wake-up service
- Wake-up service/Alarm clock
Outdoor & View
- View
Transportation
- Shuttle serviceAdditional charge
- Car rental
- Airport shuttleAdditional charge
Front Desk Services
- Invoice provided
- Concierge
- Baggage storage
- 24-hour front desk
Entertainment & Family Services
- Outdoor play equipment for kids
- Indoor play area
- Kids' club
Cleaning Services
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/PhotocopyingAdditional charge
- Meeting/Banquet facilitiesAdditional charge
Miscellaneous
- Designated smoking area
- Air conditioning
- Soundproof rooms
- Elevator
- Family rooms
- Non-smoking rooms
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
Languages Spoken
- English
- Indonesian
House rules
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine print
Please note that breakfast is free of charge for children aged 0–6 years. A breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. Children aged 12 years and above will be charged for breakfast as adults.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Ascott Waterplace Surabaya of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.
A damage deposit of Rp 500,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
