About this property

Comfortable Accommodations: Desatu Hotel in Medan offers air-conditioned rooms with city views, work desks, and interconnected options. Each room includes free WiFi, a TV, and free toiletries. Convenient Facilities: Guests enjoy free WiFi, a elevator, 24-hour front desk, concierge service, minimarket, housekeeping, business area, hairdresser/beautician, full-day security, express check-in and check-out, tour desk, and luggage storage. Prime Location: Located 14 mi from Kualanamu International Airport, the hotel is a 9-minute walk from Medan Train Station and 0.6 mi from Pajak Ikan Medan. Nearby attractions include Maimun Palace (1.9 mi) and Medan Grand Mosque (2.5 mi). Guests appreciate the convenient location and nearby shops.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.9)


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 queen bed
1 queen bed
2 twin beds
1 queen bed
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Hazrizal
    Singapore Singapore
    Actually the location was superb. The mall was just beside the hotel, 5 mins walk. Hotel was very easy to locate. But everything goes out to the staff. I didnt get the name of the staff. To the staff that handled my family request, we thank...
  • Suk
    Hong Kong Hong Kong
    Good location (close to train station & Mall). Bathroom has a door! Water won’t spill out; and the shower is strong
  • Lee
    Malaysia Malaysia
    The room was clean, small and comfortable. Its location is convenient, being close to Centre Point mall. It also has a wide variety of foods to choose from the shopping mall. The staff were friendly and attentive too. Overall it was nice!
  • Wkcheang
    Malaysia Malaysia
    Location is excellent, just beside Centre Point Mall and a crawl away from the train station. There are plenty of local and international food options across the road, including a convenience store. We made a last minute booking for a Superior...
  • Yvonne
    Poland Poland
    Centrally placed, good localization Had all the necessary amenities Staff helpful
  • Wenshen
    Taiwan Taiwan
    Location, very near to train station and shopping mall.
  • Mohd
    Malaysia Malaysia
    The location is excellent, next to a mall, near the train station and a very quiet place. The staff are very friendly and helpful.
  • Hatem
    Egypt Egypt
    I like the location for hotel is the best the hotel is clean staff are friendly
  • Hilda
    United Kingdom United Kingdom
    close to the mall and hospital when my late dad was taken care
  • Hilda
    United Kingdom United Kingdom
    close and convenient to the closest hospital as I stay because my dad was hospitalised.

Hotel area info

Amenities of Desatu Hotel

Most popular amenities

  • Free Wifi
  • Non-smoking rooms

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Guest bathroom
  • Slippers
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens

Kitchen

  • Cleaning products

Room Amenities

  • Socket near the bed

Media & Technology

  • Flat-screen TV
  • TV

Internet
Wifi is available in the rooms and is free of charge.

Parking
No parking available.

Front Desk Services

  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Elevator
  • Hair/Beauty salon
  • Non-smoking rooms
  • Wake-up service/Alarm clock

Languages Spoken

  • English
  • Indonesian

House rules

Desatu Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Check-out
From 12:00 PM to 12:30 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of Rp 100,000 is required on arrival. That's about $6. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

7+ years
Extra bed upon request
Free

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction
Check-in is only possible for guests between 18 and 70 years old
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print

Must-know information for guests at this property

A damage deposit of Rp 100,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Desatu Hotel