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About this property

Emerald Garden International Hotel is centrally located in the business center of Medan City. It features a large outdoor swimming pool and meeting rooms. The hotel also features 2 restaurants and free WiFi in the entire property. Free shuttle to Center Point Mall and Podomoro City Deli Medan is provided. It only takes 5 minutes by car to reach Merdeka Street from the property. Maimun Palace and Plaza Medan Fair are a 10-minute drive away. Plaza Milenium Medan is 2 mi from the accommodations The rooms are spacious and elegantly decorated. Each room comes fully air-conditioned and well-equipped with a satellite TV, an private bathroom and a mini-bar. Some rooms have an in-room safety box. Guests can work out at the fitness center and relax in the sauna. There are also karaoke facilities at the hotel. Other facilities include a business center and a drug store. Guests at Emerald Garden International Hotel can enjoy a buffet breakfast. Meranti Restaurant provides Indonesian and Western food, while The Palace Restaurant provides Chinese specialties. Around the clock assistance is available at the reception, where staff speak English and Indonesian. Kualanamu International Airport is accessible via Medan Railway Station, a 10-minute drive away. The property offers airport and railway station transfer at additional cost.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.2)

    • Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
or
2 twin beds
2 twin beds
or
1 full bed
2 twin beds
or
1 king bed
Bedroom
1 king bed
Living room
1 sofa bed
Bedroom
1 king bed
Living room
1 sofa bed
2 twin beds
and
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Lucas
    Indonesia Indonesia
    prime location ,cozy room, modern swimming pool with sauna, the staff are very friendly and helpful. Breakfast was very good and lot of choices. Great value for money and good lounge to grab an afternoon tea/coffee
  • Jangmirray
    Cambodia Cambodia
    The breakfast is amazing. The front garden and the sunrise view make it more appealing. Additional features like the gym, pool, and massage are wonderful.
  • Jochem
    Indonesia Indonesia
    Great service, clean rooms, great and varied breakfast, swimming pool, located in the city centre
  • Anne_cologne
    Germany Germany
    Very nice hotel in central location in Medan. The hotel has big rooms and offers bath amenities.
  • Olivia
    Malaysia Malaysia
    All staff are very attentive, professional and polite.
  • Eben
    Indonesia Indonesia
    Lokasi di pusat kota sehingga dekat kemana saja di kota Medan. Hotel bersih dan rapi. Kamar lebih luas dari dugaan saya sebelumnya dan lebih nyaman dari yang saya bayangkan.
  • Suriany
    Netherlands Netherlands
    Hotel is mooi ingericht 🥰 mensen zijn erg vriendelijk, loop afstand van 15 min naar de Mall Soho voortreffelijk
  • Markus49
    France France
    - Personnel classe et attentif - Belle chambre confortable, bon wifi, bonne douche chaude ... demander une chambre avec vue sur la piscine pour bénéficier du calme - Bon buffet pour le petit déjeuner, bon resto pour le dîner
  • Bernard
    France France
    le personnel très gentil et toujours prêts à vous aider

Hotel area info

Restaurants

2 Restaurants On Site
  • The Palace
    • Cuisine
      Chinese
  • Meranti
    • Cuisine
      American • Indonesian
    • Ambience
      Family-friendly • Modern

House rules

Emerald Garden International Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of Rp 1,000,000 is required on arrival. That's about $61. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

6 - 12 years
Extra bed upon request
Rp 300,000 per child, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardJCBCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Emerald Garden International Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of Rp 1,000,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Emerald Garden International Hotel