Four Points by Sheraton Surabaya, Pakuwon Indah
- City view
- Swimming pool
- BBQ facilities
- Free Wifi
- Free parking
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
About this property
Comfortable Accommodations: Four Points by Sheraton Surabaya in Surabaya offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, free toiletries, and a TV. Exceptional Facilities: Guests can enjoy a swimming pool with a view, fitness center, restaurant, bar, and free WiFi. Additional amenities include a kids' pool, fitness room, and 24-hour front desk. Dining Experience: The modern restaurant serves Indonesian cuisine with halal, vegan, gluten-free, and dairy-free options. Breakfast includes local specialties, warm dishes, fresh pastries, and more. Prime Location: Located 13 mi from Juanda International Airport, the hotel is near attractions such as House of Sampoerna (5 mi) and Surabaya Zoo (5.6 mi). Free private parking is available.
Couples in particular like the location – they rated it 9.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- 2 swimming pools
- Free Wifi
- Airport shuttle
- Family rooms
- Free parking
- Fitness center
- Room service
- Restaurant
- Bar

Guest reviews
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Guests who stayed here loved
- Petra
United States
“The location was great. Especially since there was a mall attached to it. The staff was super friendly and helpful. The bar was fantastic. And the breakfast was outstanding!!!” - Nick
Singapore
“The breakfast and dinner buffet spreads are awsomw. All the staff that we met or serving us at the dining hall are just superb” - Farel
Indonesia
“Good location. Spacious room and bathroom. Gym was fine. Breakfast was excellent. Staff very friendly” - Nur
Indonesia
“Everything there ! Down from the facilities, the staffs,the room itseld ,how easy from the hotel to everywhere..all deserves the 10 mark !” - Sherry
Singapore
“The free laundry was a VERY pleasant surprise!! Kudos for implementing this very nice gesture” - Novi
Indonesia
“Great location, friendly staff, comfy bed and clean room. Breakfast was the best.” - Antonio
United States
“The property was extremely welcoming. It felt like a five star resort, plus.” - Natalie
Indonesia
“Hotel location right about the best mall in Surabaya. Hotel staff were friendly. Rooms were big and we got a free upgrade. Beds and pillows were heaven.” - Mjafam
Netherlands
“Very professional staff, a good location, and a great breakfast with excellent staff once again. I will definitely stay here again. The bed was also of excellent quality!” - Lady
Indonesia
“-AMAZING STAFF! From the front desk, concierge, bellboys, waiters, and even chefs, all were so friendly and eager to help. -Pleasant fragrances in lobby and hallways -Very comfy beds”
Hotel area info
Restaurants
- Djaman Doeloe
- CuisineIndonesian
- Open forBreakfast • Dinner
- AmbienceModern
- Dietary optionsHalal • Vegan • Gluten-free • Dairy-free
House rules
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.





The fine print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Four Points by Sheraton Surabaya, Pakuwon Indah of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.