Four Points by Sheraton Surabaya, Pakuwon Indah
- City view
- Swimming pool
- BBQ facilities
- Free Wifi
- Free parking
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
About this property
Comfortable Accommodations: Four Points by Sheraton Surabaya in Surabaya offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, free toiletries, and a TV. Exceptional Facilities: Guests can enjoy a swimming pool with a view, fitness center, restaurant, bar, and free WiFi. Additional amenities include a kids' pool, fitness room, and 24-hour front desk. Dining Experience: The modern restaurant serves Indonesian cuisine with halal, vegan, gluten-free, and dairy-free options. Breakfast includes local specialties, warm dishes, fresh pastries, and more. Prime Location: Located 13 mi from Juanda International Airport, the hotel is near attractions such as House of Sampoerna (5 mi) and Surabaya Zoo (5.6 mi). Free private parking is available.
Couples in particular like the location – they rated it 9.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- 2 swimming pools
- Free Wifi
- Airport shuttle
- Family rooms
- Free parking
- Fitness center
- Room service
- Facilities for disabled guests
- Bar
Guest reviews
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Guests who stayed here loved
Petra
United States“The location was great. Especially since there was a mall attached to it. The staff was super friendly and helpful. The bar was fantastic. And the breakfast was outstanding!!!”- Nick
Singapore“The breakfast and dinner buffet spreads are awsomw. All the staff that we met or serving us at the dining hall are just superb” - Farel
Indonesia“Good location. Spacious room and bathroom. Gym was fine. Breakfast was excellent. Staff very friendly” 
Nur Indonesia“Everything there ! Down from the facilities, the staffs,the room itseld ,how easy from the hotel to everywhere..all deserves the 10 mark !”- Sherry Singapore“The free laundry was a VERY pleasant surprise!! Kudos for implementing this very nice gesture”
- Novi Indonesia“Great location, friendly staff, comfy bed and clean room. Breakfast was the best.”
- Antonio United States“The property was extremely welcoming. It felt like a five star resort, plus.”
Natalie Indonesia“Hotel location right about the best mall in Surabaya. Hotel staff were friendly. Rooms were big and we got a free upgrade. Beds and pillows were heaven.”- Mjafam
Netherlands“Very professional staff, a good location, and a great breakfast with excellent staff once again. I will definitely stay here again. The bed was also of excellent quality!” - Lady Indonesia“-AMAZING STAFF! From the front desk, concierge, bellboys, waiters, and even chefs, all were so friendly and eager to help. -Pleasant fragrances in lobby and hallways -Very comfy beds”
Hotel area info
Restaurants
- Djaman Doeloe
- CuisineIndonesian
- Open forBreakfast • Dinner
- AmbienceModern
- Dietary optionsHalal • Vegan • Gluten-free • Dairy-free
Amenities of Four Points by Sheraton Surabaya, Pakuwon Indah
Most popular amenities
- 2 swimming pools
- Free Wifi
- Airport shuttle
- Family rooms
- Free parking
- Fitness center
- Room service
- Facilities for disabled guests
- Bar
Bathroom
- Toilet paper
- Towels
- Bidet
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Bedroom
- Wardrobe or closet
- Alarm clock
View
- City view
- View
Outdoors
- BBQ facilitiesAdditional charge
Kitchen
- Dryer
- Electric kettle
Room Amenities
- Socket near the bed
- Clothes rack
Activities
- Live music/Performance
- Happy hourAdditional charge
- Themed dinnersAdditional charge
- Nightclub/DJAdditional charge
- Golf course (within 2 miles)Additional charge
- Tennis courtAdditional chargeOff-site
Living Area
- Desk
Media & Technology
- Flat-screen TV
- Satellite channels
- Telephone
- TV
Food & Drink
- FruitAdditional charge
- Kid-friendly buffet
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Breakfast in the room
- Bar
InternetWifi is available in all areas and is free of charge.
ParkingFree private parking is available at a location nearby (reservation is not needed).
- Valet parking
- Accessible parking
Front Desk Services
- Invoice provided
- Concierge
- Baggage storage
- Express check-in/out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/PhotocopyingAdditional charge
- Business center
- Meeting/Banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
General
- Designated smoking area
- Air conditioning
- Hypoallergenic room available
- Wake-up service
- Heating
- Packed lunches
- Carpeted
- Elevator
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Iron
- Wake-up service/Alarm clock
- Room service
Accessibility
- Wheelchair accessible
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoorFree!
- Open all year
- Adults only
- Pool with view
- Shallow end
- Swimming pool toys
- Pool/Beach towels
- Beach chairs/Loungers
- Beach umbrellas
Pool 2 – outdoor (kids)Free!
- Open all year
- Suitable for kids
- Shallow end
- Swimming pool toys
- Pool/Beach towels
- Beach chairs/Loungers
- Beach umbrellas
Spa
- Kids' pool
- Fitness
- Fitness center
Languages Spoken
- Mandarin
- English
- Indonesian
House rules
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Four Points by Sheraton Surabaya, Pakuwon Indah of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
