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About this property

Comfortable Accommodations: Kana Citra Guest house in Surabaya offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a refrigerator, work desk, and TV, ensuring a pleasant stay. Leisure Facilities: Guests can relax on the terrace or enjoy the year-round outdoor swimming pool. The family-friendly restaurant serves halal Indonesian cuisine in a traditional ambiance, offering lunch and dinner. Additional amenities include a lounge, indoor play area, and coffee shop. Convenient Location: Located 15 mi from Juanda International Airport, the guest house is near attractions such as the House of Sampoerna (6.8 mi) and Surabaya Zoo (7.5 mi). Free on-site private parking is available.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.4)

    • Free Private Parking Available On Site


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Availability

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Room Type
Number of guests
 
1 twin bed
and
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Catharina
    Indonesia Indonesia
    I love the services and hospitality of the staff, which make this property quite standout. I needed a two-page file to be printed for my US Visa docs and the receptionist helped me out with no extra charge. To the best of my knowledge, it is also...
  • Hanna
    Belarus Belarus
    Perfect place. Close to the US embassy which was the purpose of my visit. Everything is clean, tidy, for my one night it was pretty comfortable. Value for money! Thanks!
  • Анна
    Russia Russia
    Очень удобная локация - недалеко от американского посольства. Напротив много кафе для завтрака и обеда, в номере чисто, он старый, но не грязный, постельное тоже старое, но не грязное, ничем не пахнет, для остановки на одну ночь исключительно по...
  • Kapitolina
    Russia Russia
    Приятный просторный номер, очень близко к посольству сша
  • Iurii
    Russia Russia
    Близко расположено в Американскому консульству, дойти можно пешком. Ничего лишнего. Простой номер переночевать. Расположен рядом с парком.
  • Dmitry
    Russia Russia
    Удобная локация к консульству США Очень вкусное кафе напротив через дорогу Приятный персонал
  • Aleksei
    Russia Russia
    Номер был чистый, довольно просторный. Хороший напор воды, так же считаю большим плюсом👍🏿 Не было никаких посторонних запахов, сырости и прочего. Персонал очень отзывчивый и приветливый, хотя и почти не говорит на английском. В номере была питьевая...

Hosted by Kana Citra

8.9
Host Review Score
Kana Citra
Located in the heart of Citraland, West Surabaya. We offer you a big room, with outdoor pool as facilities, make you feel like home. Also near United State Embassy of Surabaya, International School and Universities.
Languages spoken: English,Indonesian

Area info

Restaurants

1 Restaurant On Site
  • Soto Kudus Citraland
    • Cuisine
      Indonesian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Halal

House rules

Kana Citra Guesthouse takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Adult (18+ years)
Extra bed upon request
Rp 100,000 per person, per night

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment for this stay on behalf of the property, but make sure you have cash for any extras once you get there.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 9:00 PM and 7:00 AM.

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Kana Citra Guesthouse of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 21:00:00 and 07:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

A negative coronavirus (COVID-19) PCR test result is mandatory to check in to this property.

FAQs about Kana Citra Guesthouse