Mercure Serpong Alam Sutera
- City view
- Garden
- Swimming pool
- BBQ facilities
- Free Wifi
- Free parking
- Air conditioning
- Private bathroom
- 24-hour front desk
- Key card access
About this property
Located a 5-minute walk from Living World Mall, Mercure Serpong Alam Sutera offers a luxurious stay with an outdoor pool and a restaurant. A tennis court and free parking spaces are also available on site. Free WiFi is accessible throughout. Elegantly fitted with carpeted flooring, the air-conditioned rooms come with a flat-screen cable TV and a personal safe. An electric kettle and a free mini-bar are also provided. Private bathroom has a hairdryer, a shower and free toiletries. Mint & Pepper serves Indonesian and international specialties. Meals can also be delivered to the comfort of guests' rooms. Staff at the 24-hour reception can assist you with luggage storage and laundry requests. Other facilities include a business center and meeting rooms. Car rentals and airport transfers can also be arranged at an additional charge. Mall @Alam Sutera and Summarecon Mall Serpong are both a 15-minute drive away from Mercure Serpong Alam Sutera. Soekarno-Hatta International Airport is 1-hour driving.
Couples in particular like the location – they rated it 8.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- 2 swimming pools
- Free Wifi
- Free parking
- Airport shuttle
- Non-smoking rooms
- Spa
- Fitness center
- Tea/Coffee Maker in All Rooms
- Bar
Sustainability
Green Key (FEE)
Guest reviews
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Guests who stayed here loved
- Jon
United States“Great stay, great pool area, staff was friendly and welcoming.” - Andreas
Indonesia“room is specious location at hart of alam sutra and easily find anything staff response is ultra fast” - Skylar
Thailand“It was extremely quiet and comfortable. Although located next to a larger road, I couldn’t hear the cars at all. The breakfast was very focused around local food, which was delicious, but also a great variety of western goods like scrambled...” 
Yoshua Indonesia“Very close to a nice mall where you can find good food.”
Boy
Saudi Arabia“Located near shopping mall. Easy access to every where.”- Pritamaharani
Italy“Location. Its located not far from the entrance of alam sutera, you can go easily to the highway, to the commercial center, local resto/bar, and local market.” 
Arya Indonesia“We were satisfied for an excellent variety of breakfast menu.”- Donald United States“The breakfast was very good every day. Regina went out of her way to make sure we got our hot chocolate every morning. She is a hard worker, very friendly, and a great asset to your hotel.”
- Khouw Indonesia“The breakfast is quite good. I think that there are lack amount of hotel staff for service the guest in maximum capacity. the food served with slow speed service”
- Chan
Hong Kong“Clean and spacious hotel. There is a big shopping mall at its side. You can get anything you want. Every things are clean. Bed and pillow are comfortable. Airconditiner and wifi are ok. The massage service is very good. All the staffs are very...”
Hotel area info
Restaurants
- Mint And Pepper
- CuisineAmerican • Indonesian • Pizza • Local • Asian • International
- Open forBreakfast • Lunch • Dinner
- AmbienceModern
- Dietary optionsHalal • Vegetarian
Amenities of Mercure Serpong Alam Sutera
Most popular amenities
- 2 swimming pools
- Free Wifi
- Free parking
- Airport shuttle
- Non-smoking rooms
- Spa
- Fitness center
- Tea/Coffee Maker in All Rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Shower
Bedroom
- Linens
- Wardrobe or closet
Outdoors
- BBQ facilitiesAdditional charge
- Terrace
- Garden
Kitchen
- Electric kettle
Room Amenities
- Socket near the bed
- Drying rack for clothing
- Clothes rack
Activities
- Bicycle rental
- Happy hourAdditional charge
- Cycling
Living Area
- Sitting area
- Desk
Media & Technology
- Flat-screen TV
- Cable channels
- Telephone
- TV
Food & Drink
- FruitAdditional charge
- Kids' mealsAdditional charge
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
InternetWifi is available in all areas and is free of charge.
ParkingFree private parking is available on site (reservation is not needed).
- Valet parking
- Accessible parking
Front Desk Services
- Invoice provided
- Concierge
- Baggage storage
- Express check-in/out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
General
- Adults only
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Car rental
- Carpeted
- Elevator
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
Accessibility
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoor
- Open all year
- All ages welcome
- Pool is on rooftop
- Pool/Beach towels
Pool 2 – outdoor (kids)
- Open all year
- Suitable for kids
- Pool is on rooftop
- Pool/Beach towels
Spa
- Kids' pool
- Locker rooms
- Fitness
- Spa/Wellness packages
- Beach umbrellas
- Beach chairs/Loungers
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
Languages Spoken
- English
- Indonesian
House rules
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of Rp 400,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
