About this property

Comfortable Accommodations: Nachelle Homestay in Berastagi offers family rooms with private bathrooms, showers, and free toiletries. Guests enjoy mountain views and a sun terrace for relaxation. Convenient Facilities: The property features a lounge, paid shuttle service, car hire, tour desk, and full-day security. Free on-site private parking is available for guests. Local Attractions: Mount Sinabung is 16 mi away, and Kualanamu International Airport is 57 mi from the homestay. Highly rated for its friendly host, volcanoes, and tour service.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.6)

    • Free Private Parking Available On Site


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
1 king bed
1 queen bed
1 king bed
1 queen bed
1 bunk bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

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Guests who stayed here loved

  • Jason
    United States United States
    The room was very nice and a big comfortable bed and great hot shower! Very friendly and helpful owner that recommended the best places to eat and things to do. Helped organize my sunrise volcano hike and onward travel! Very delicious breakfast!
  • Go
    Italy Italy
    This review has to be considered in a "home stay" context and not hotel. Breakfast: very good and served literally at "any hour". Room: spacious Hot water: yes WIFI:yes Drinkable water: available at no cost The REAL VALUE is the host (Mery)....
  • Rumman
    Canada Canada
    Mery was very helpful in helping us understand the layout of the town; we also took their sunrise hike tour and had a blast
  • Dawid
    Australia Australia
    Hot water, comfortable beds and nice couches for the 'common area', free shampoo and conditioner too. Family is beyond nice, can't be express enough how kind they are. They run the hike as well 250k for the volcano sunrise tour and hot spring...
  • Julie
    Canada Canada
    Absolutely loved my stay there! Mery, the owner, went above and beyond for me. She took the time to sit down and draw me a map of the town with interesting touristic and local points. She also arranged to have my laundry done in under 24h since I...
  • Molly
    United Kingdom United Kingdom
    The couple that owned it were very lovely and super informative. We were able to book everything with them including the volcano tour with her husband Abdi and Meri organised transport for us as well.
  • Harrison
    Germany Germany
    The host, Mery, is a wonder. She is warm and welcoming, and so organized and helpful... making any of your travel plans possible. It very much feels like staying with family, here, and the food is lovely, and the place so comfortable and quiet. I...
  • Amirthraj
    Malaysia Malaysia
    - The bed and room was comfortable and clean - The bathroom heater was hot enough - Indomart and Eateries are at walking distance. - There's a nice view of Mt.Sinabung from the rooftop - The host, Mery was very warm and welcoming. - Location is...
  • Jeffrey
    Thailand Thailand
    The people are what define a place. I felt completely at home during my entire stay at Nachelle’s. I arrived late, around 11.30 PM, and Mery kindly turned on the heater, even though it’s typically only operational until 10 PM. She also organized...
  • Daniel
    United Kingdom United Kingdom
    Owner very helpful and provides lots of fantastic information to ensure your stay is enjoyed. Rooms are clean and location is very close to a fruit market.

Managed by Nachelle Homestay

Company review score: 9.9Based on 473 reviews from 1 property
1 managed property

Company info

Hi.. I am Mery. I love to meet people from different countries. I love to share about what you can do in Berastagi. Also can help you to arrange the tour or transportation around the areas. Warmest regards from Berastagi :-)

Property info

Offering views of Mount Sinabung, Mount Sibayak from the rooftop. Nachelle Homestay is a 15-minute walk from the centre of Berastagi. Nachelle Homestay is a 3-minute drive from the fruit market. 9 km from Sibayak Volcano. Lumbini Pagoda Buddhist Temple is a 15-minute drive away, while Sipiso Piso Waterfall is 50 minutes' drive away. It takes 3 hours by car to reach the property from Kuala Namu International Airport Each room comes with a wardrobe and freshly laundered towels and hot shower. Nachelle Homestay offers car rental, airport transfers and tour or hiking arrangements at additional charges. Local dining options are reachable within walking distance of the homestay. Local vegetable market just 2 minutes walk from the homestay

Neighborhood info

Our Homestay offering views of Mount Sinabung, Mount Sibayak and Berastagi surroundings from the rooftop. You can see sunrise or sunset from here. Easily access to climb Mount Sibayak

Languages Spoken

English,French,Indonesian,Malay

Area info

House rules

Nachelle Homestay takes special requests – add in the next step!
Check-in
From 2:00 PM to 10:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 11:30 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Damage policy
If you cause damage to the property during your stay, you could be asked to pay up to Rp 350,000 after check-out, according to this property's Damage Policy.
Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

12+ years
Extra bed upon request
Rp 100,000 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment for this stay on behalf of the property, but make sure you have cash for any extras once you get there.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 10:00 PM and 7:00 AM.

The fine print

Must-know information for guests at this property

Please note that the property requires a deposit payment. Staff will contact guests directly for payment instructions.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Nachelle Homestay of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

If you cause damage to the property during your stay, you could be asked to pay up to Rp 350,000 after check-out, according to this property's Damage Policy.

FAQs about Nachelle Homestay