About this property

Located a 5-minute drive from Palembang Mega Mall, Novotel Palembang offers an outdoor pool, gym and tennis court. Free parking and free WiFi are provided. Four dining options await guests. Novotel Palembang is a 15-minute drive from Sultan Mahmud Badaruddin Airport. Ampera Bridge is a 20-minute ride away. Rooms are fitted with a satellite TV, telephone and safety deposit box. Some rooms offer a balcony with pool views. Guests can relax with a sauna session or head for a singing session in the karaoke rooms. The hotel offers an airline desk providing ticketing services for convenience. A 24-hour front desk is available. Indonesian and international food is served in The Square, while The Orient Restaurant offers Chinese dishes. For drinks and snacks, guests can head to Le Bar or Splash Bar.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

    • Free private parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 king bed
1 king bed
2 twin beds
1 king bed
1 king bed
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Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

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Hotel area info

Restaurants

2 Restaurants On Site
  • The Square Restaurant
    • Cuisine
      Chinese • Indonesian • International
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Halal
  • Orient Restaurant
    • Cuisine
      Chinese
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal

Amenities of Novotel Palembang

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Spa
  • Room service
  • Bar
  • Breakfast

Outdoors

  • Sun deck
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Activities

  • Evening entertainment
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Karaoke
    Additional charge
  • Golf course (within 2 miles)
    Additional charge

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Snack bar
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Bathroom emergency cord
  • Toilet with grab rails
  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year

Spa

  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Indonesian

House rules

Novotel Palembang takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children over 1 are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Novotel Palembang of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

FAQs about Novotel Palembang