• City view
  • Swimming Pool
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Get the celebrity treatment with world-class service at The Westin Surabaya

The Westin Surabaya has free bikes, outdoor swimming pool, a fitness centre and bar in Surabaya. This 5-star hotel offers room service and a business centre. The accommodation features a 24-hour front desk, airport transfers, a kids' club and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a wardrobe, a kettle, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At The Westin Surabaya rooms come with bed linen and towels. A buffet, Full English/Irish or American breakfast can be enjoyed at the property. At the accommodation you will find a restaurant serving American, Cantonese and Chinese cuisine. Vegetarian, dairy-free and halal options can also be requested. The Westin Surabaya offers a sun terrace. Pasar Turi Train Station Surabaya is 11 km from the hotel, while Sharp Bamboo Monument is 11 km from the property. The nearest airport is Juanda International Airport, 21 km from The Westin Surabaya.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Westin
Hotel chain/brand
Westin

Property highlights

Top location: Highly rated by recent guests (9.5)

Breakfast info

Full English/Irish, Vegetarian, Halal, Asian, American, Buffet

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
9.6
Cleanliness
9.7
Comfort
9.7
Value for money
8.9
Location
9.5
Free WiFi
8.7
High score for Surabaya
Select topics to read reviews:

See what guests loved the most:

  • K
    Kelvin
    Malaysia Malaysia
    All is great,fr first day we check in Until we check out Everything good Great work to Neni Thank you for assist my fam🥰
  • Dr
    Malaysia Malaysia
    Clean, helpful and kind staffs and also responsive n attentive to any requests
  • Mogamat
    South Africa South Africa
    The breakfast was amazing, huge variety to choose from, every staff member made you feel comfortable and made sure you are well taken care of and served upon. The staff in the entire hotel is friendly, from the concierge to the check-in to the...

Hotel surroundings

Restaurants
2 restaurants on site

  • Magnolia
    • Cuisine
      American • Cantonese • Chinese • Japanese • Thai • Vietnamese • Local • Asian • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Sky Lounge
    • Cuisine
      American • Cantonese • Chinese • Japanese • Thai • Vietnamese • Asian • International • European
    • Open for
      Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Modern • Romantic
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free

Facilities of The Westin Surabaya
Great facilities! Review score, 9.6

Most popular facilities
  • 3 swimming pools
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • Pool view
  • View
Outdoors
  • Sun terrace
Kitchen
  • Cleaning products
  • Tumble dryer
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Bicycle rental
  • Live music/performance
  • Cooking class
    Additional charge
  • Themed dinner nights
    Additional charge
  • Kids' club
  • Nightclub/DJ
    Additional charge
  • Golf course (within 3 km)
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Wake-up service
  • Tile/marble floor
  • Soundproofing
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
3 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • Adult only
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 2 - outdoorFree!
  • Open all year
  • Adult only
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 3 - outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Kids' pool
  • Personal trainer
  • Yoga classes
  • Fitness
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Indonesian
  • Chinese

House rules

The Westin Surabaya takes special requests - add in the next step!

Check-in

From 15:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Rp 847,000 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
Rp 847,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Discover JCB American Express Cash The Westin Surabaya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about The Westin Surabaya

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The Westin Surabaya offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Golf course (within 3 km)
    • Kids' club
    • Live music/performance
    • Themed dinner nights
    • Swimming Pool
    • Personal trainer
    • Bicycle rental
    • Cooking class
    • Spa facilities
    • Spa lounge/relaxation area
    • Foot bath
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Massage chair
    • Fitness
    • Nightclub/DJ
    • Yoga classes

  • Check-in at The Westin Surabaya is from 15:00, and check-out is until 12:00.

  • Guests staying at The Westin Surabaya can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Full English/Irish
    • Vegetarian
    • Halal
    • Asian
    • American
    • Buffet

  • Room options at The Westin Surabaya include:

    • Double
    • Suite

  • Yes, The Westin Surabaya is popular with guests booking family stays.

  • The Westin Surabaya is 3.7 miles from the centre of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.

  • The Westin Surabaya has 2 restaurants:

    • Magnolia
    • Sky Lounge

  • The prices at The Westin Surabaya may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.