West Downs - The Heritage Resort
About this property
Comfortable Accommodations: West Downs - The Heritage Resort in Ooty offers family rooms with private bathrooms, garden views, and modern amenities. Each room includes a tea and coffee maker, mini-bar, and free WiFi. Dining Experience: The family-friendly restaurant serves British, Indian, American, Italian, and international cuisines. Breakfast options include continental, American, buffet, and full English/Irish. Additional facilities include a bar, coffee shop, and outdoor seating area. Leisure and Entertainment: Guests can relax in the garden or terrace, enjoy evening entertainment, and utilize the outdoor fireplace. The resort also features an indoor play area, outdoor play area, and a minimarket. Convenient Location: Located 60 mi from Coimbatore International Airport, the resort is a short walk from Ooty Bus Station and 1640 feet from Ooty Railway Station. Nearby attractions include Ooty Lake and Rose Garden, each 1.9 mi away.
Couples in particular like the location – they rated it 8.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Family rooms
- Free parking
- Free Wifi
- Restaurant
- Room service
- Non-smoking rooms
- BBQ facilities
- Bar
- Tea/Coffee Maker in All Rooms
- Breakfast
Guest reviews
Categories:
Select topics to read reviews:
Guests who stayed here loved
- Pramod
India
“The staff was very courteous, rooms very beautiful and specious , beautiful British architecture of the property gives unique experience, walls of the hallway are adored with old newspaper articles dating back to 1898 reading them was fascinating...” - Khader
Saudi Arabia
“Very good Victoria style resort and quite close to Ooty Commercial street and other tourist attractions. Good breakfast with sufficient variety. Good staff and a excellent front desk manager Mr. Sakthi Comfortable beds. In all a great stay of 3...” - Anagha
India
“Excellent, but there was staff shortage perhaps, hence service was slow. Food was good.”
Area info
Restaurants
- Commonwealth Multicuisine Restaurant
- CuisineAmerican • British • Indian • Italian • Mediterranean • Mexican • Middle Eastern • Pizza • Thai • Local • Asian • International • European • Grill/BBQ
- Open forBreakfast • Lunch • Dinner
- AmbienceFamily-friendly
- Dietary optionsHalal • Vegetarian • Gluten-free
House rules
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds allowed depends on the option you choose. Check your selected option for more info.
There are no cribs available at this property.
All extra beds are subject to availability.



The fine print
Hot Water Timings are Morning 06 AM to 11 AM and evening 6 PM to 11 PM.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform West Downs - The Heritage Resort of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.