Ryokan Masutomi Ryokan
250-0311 Kanagawa, Hakone, Yumoto 656, Japan –
Hakone-Yumoto Station: only 5 minutes away! (1,300 feet by foot)
Masutomi Ryokan This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
- What guests loved the most:
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Claire
Ireland
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Gary
United States of America
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Seul
New Zealand
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United States of America
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Jean
Australia
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Kristin
Switzerland
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Ed
United Kingdom
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Stephanie
Singapore
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Rez
United Kingdom
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Micael
Portugal
Just a 5-minute walk from Hakone Yumoto Train Station, Masutomi Ryokan features open-air hot spring baths, spacious guest rooms and free Wi-Fi. Guests can reserve the rooftop bath at an additional fee. On-site parking is available for free.
The ryokan provides Japanese-style rooms with traditional futon bedding and rooms with Western beds and a tatami (woven-straw) seating area. A TV and a telephone are equipped in all rooms, and bathroom is shared with other guests.
Ryokan Masutomi’s front desk is open 24 hours, and gift items can be purchased at the on-site souvenir shop. Drink vending machines can be used.
The property is a 20-minute drive from O-wakudani and Lake Ashi’s Sightseeing Cruise Pier.
Traditional Japanese meals are prepared with organic vegetables and fresh seafood, and served in the on-site Fukuryu-an restaurant.
This property is a ryokan, which is a type of traditional Japanese Inn. Learn more
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- What's a ryokan?
- A ryokan is a traditional Japanese inn. They usually feature bathhouses, multicourse dinners, communal spaces where guests can relax, and rooms with woven-straw flooring and futon mats. Like hotels, a range of ryokans (from budget to luxury) is available. What originated centuries ago as a free rest house for long-distance travelers has evolved into a popular destination for relaxation surrounded by therapeutic mineral springs.
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- What are the big differences between a ryokan and a hotel?
- Unlike a hotel, where the guest room is just a place to turn in for the night, a ryokan is more than just a place to sleep. In Japan, many travelers journey long distances to relax in a hot spring bath and feast on a traditional multicourse dinner – staying in a ryokan is an experience in and of itself. These ryokans typically have Japanese-style rooms with woven-straw floors and futon beds (no Western beds and carpeting). You should also remove your shoes at the entrance of the room, or before you enter it. Modern ryokans might serve buffet-style meals in a dining area, while more traditional ryokans tend to serve in-room dinners. Some ryokan rooms have a private bathroom, and others might just have a shared bathroom.
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- What's a kaiseki meal?
- Kaiseki is the culinary highlight at a ryokan, embodying beautifully presented dishes that delight both the palate and the eyes. Every one of the 10 to 15 dishes that make up the multicourse Japanese dinner is prepared in a way that highlights the unique textures, colors, and flavors of featured seasonal ingredients and local specialties. Most commonly served at special restaurants and ryokans, a traditional kaiseki dinner usually consists of bite-size appetizers, fresh sashimi (raw fish, like sushi), soup, grilled fish or meat, a hot-pot dish, rice with miso soup, and a small dessert.
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- What's a yukata?
- A yukata is a casual summer kimono or robe, typically made of light cotton. Many ryokans provide guests with yukata robes during their stay. In some areas, it's common to see guests strolling through the neighborhood in their yukatas. The loose-fitting garment is perfect for sleeping and relaxing in.
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- How should I wear a yukata?
- First, put your arms through the sleeves like you would with a robe. Take the right side of the yukata and wrap it across your body. Then, take the left side and wrap it over the right, making sure that the robe is level at your ankles. Pinning the yukata closed on the right side, wrap the sash around your waist a couple of times and then tie a bow. Generally, the bow is tied around the waist for women, and the hips for men.
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- What's a Japanese hot spring (onsen)?
- Onsen (literally "hot spring") is a term often used to refer to both the mineral-rich hot springs and the bathing facilities that house them. Whether the bath is public or private, gender-segregated or mixed, indoor or outdoor, soaking and unwinding in the soothing geothermal waters at an onsen is a millennia-old custom deeply embedded in Japanese culture.
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- What's standard bathing etiquette?
- At a bathhouse—onsen or not—guests are expected to remove all clothing in their respective changing rooms before entering the bathing area. As a common courtesy, once inside the bathing area, guests should wash and rinse their bodies thoroughly before quietly stepping into the hot water. Whether you relax in solitude or converse softly with others is up to you, but guests should always be mindful of others. Wash towels are often used to cover one’s private areas while walking around. However, note that you should not put towels in the water.
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- Why are tattoos not allowed?
- While tattoos have become more popular among Japan's youth, many Japanese people still associate them with outlaws and organized crime. Nowadays, not all businesses ban customers with tattoos, but you might still be refused admission to bathhouses and swimming pools. Small tattoos can be covered up using waterproof bandaids, but keep in mind that each property has the final say on what’s acceptable.
This property also has one of the top-rated locations in Hakone! Guests are happier about it compared to other properties in the area.
Couples in particular like the location – they rated it 9.0 for a two-person trip.
This property is also rated for the best value in Hakone! Guests are getting more for their money when compared to other properties in this city.
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RetryMost Popular Facilities
Good for couples – they rated the facilities 9.1 for two-person stays.
Guests love...
“traditional breakfast”
8 related reviews
“traditional japanese”
6 related reviews
“friendly staff”
6 related reviews
Top Location: Highly rated by recent guests (8.9)
Free WiFi
Guests consistently rate the WiFi as excellent
Free Private Parking Available On Site
Open-air bath, Bathhouse, Hot spring bath
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Japanese-Style Room with Shared Bathroom
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Superior Room with Tatami Area and Shared Bathroom
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Twin Room with Tatami Area and Shared Bathroom
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Deluxe Room with Tatami Area and Shared Bathroom
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Deluxe Twin Room with Tatami Area and Open-Air Bath
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Japanese-Style Economy Twin Room
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Contact the host
Area Info – Guests loved walking around the neighborhood!
Closest Landmarks
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Forest Adventure Hakone0.2 miles
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Hakone-Yumoto Station0.3 miles
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Hakone Yuryo0.3 miles
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Tonosawa Station0.4 miles
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Ohiradai Station1.5 miles
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Miyanoshita Station2.2 miles
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Kowakudani Station2.7 miles
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Chisuji Falls2.8 miles
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Hakone Open-Air Museum2.9 miles
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Okada Museum of Art3.1 miles
Closest Airports
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Tokyo International Airport44.1 miles
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Shizuoka Airport60.1 miles
Most Popular Landmarks
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Gora Station3.2 miles
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Hakone Gora Park3.3 miles
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Fuji Safari Park16.4 miles
What Travelers Love About This Location
“Authentic, good service and beautiful onsen. Top class. The lady/owner was very sweet to use google translate (voice) to speak to us when she wasn’t able ...”
United Kingdom“The staff was caring and took good care of us. Manager was kind and thoughtful. The onsen was great and size was good as it allows privacy.. Location was 1...”
Singapore“If you manage to order the river facing tatami room (202 I think it was) you'll be in for a treat. I stayed here when typhoon Trami passed and enjoyed a coz...”
AustraliaWhat would you like to know?
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Retry4 reasons to choose Masutomi Ryokan
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
Facilities of Masutomi Ryokan Great facilities! Review score, 9.0
Most Popular Facilities
Pets
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Pets are not allowed.
Accessibility
- Raised toilet
Internet
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Free! WiFi is available in all areas and is free of charge.
Parking
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Free! Free private parking is available on site (reservation is not needed).
Health & Wellness Facilities
- Bathhouse
- Open-air bath
- Hot spring bath
Services
- Vending machine (drinks)
- Gift shop
General
- Air conditioning
- Smoke-free property
- Heating
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Languages Spoken
- English
- Japanese
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Children 5 and older are allowed at this ryokan.
No cribs are available
No extra beds are available
Masutomi Ryokan accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.
Guests arriving after 20:00 must inform the property in advance. Contact details can be found on the booking confirmation.
The booking may be treated as a no-show if guests fail to check in before 20:00 without prior notification.
Guests with a meal-inclusive rate must contact the property 1 day in advance to notify their expected time of arrival.
Luggage storage is available before check-in except for the following hours: 11:30 to 14:30. Luggage storage is not available after check-out.
In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.
Please inform Masutomi Ryokan of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests must check in by 6:00 PM to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.
