Ryokan Masutomi Ryokan
250-0311 Kanagawa, Hakone, Yumoto 656, Japan – Excellent location – show map
Excellent location – rated 9.0/10! (score from 181 reviews)
Real guests • Real stays • Real opinions
Overall was wonderful!! All Ryokan staff were kind, polite and friendly. Hot spring was nice as well as a wonderful dinner and breakfast. We found the beautiful river along the Ryokan and enjoyed the view and sound from our room's window.
JapanStaff was remarkable! They tried on every level to accommodate us. The breakfast was superb! The location is great, not too close to the town but within a 3 minute walk. It is next to a river that will lull you to sleep at night. I will definitely return and send my friends because I am assured that the staff will take very good care of them.
United States of AmericaGreat little Ryoken. Staff were so nice! Breakfast and dinner were amazing. Rooms were so clean, even the basic room was really nice. highly recommend. Close to train station.
New ZealandClose to the train station and the bus stop, but the neighborhood is pretty secluded and tranquil. Loved the hot spring. Cleanness is superb. AMAZING breakfast.
TaiwanAmazing traditional Japanese experience, one of the highlights of our trip!
IrelandFor us the best aspect were the women who worked there. They were warm, helpful and very competent. Location was convenient to train and bus station but not really near the lake and Mt Fiji views if that’s important to you. Room was comfortable but only had a toilet and sink. To shower you had to use the onsen (public bath). Excellent traditional breakfast.
United States of AmericaGreat location, only a few minutes walk from Hakone-Yumoto station. The lady host was the best I've ever had in all my travels, she insisted on us calling her "Auntie" in Japanese. Both the public and open-air baths were great.
United Arab EmiratesThis place completely letoy exceeded my expectation- the photos don’t do the lovely rooms justice. This was the only hotel we “splashed out” on for our three week Japan trip and I’m so glad we did. The onsen was lovely (would recommend booking the private rooftop if you are traveling as part of a couple), and the location is ideal- close to the station but away from the busy Main Street. All the staff were also so friendly and welcoming.
IrelandThe experience of the traditional ryokan was great. It was our first time and it was amazing... Especially because of the extremely kind staff and owner. The Japanese breakfast was very good and the breakfast room was magical. :-) instead of the private shower we could use the hot spring onsen and showers there which was great.
ItalyWonderful friendly people, excellent breakfast, comfy bedding , enjoyable onsen
Australia
- What guests loved the most:
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Aoi
Japan
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Sharon
United States of America
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Rachel
New Zealand
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Wei-chi
Taiwan
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Claire
Ireland
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Gary
United States of America
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Rashed
United Arab Emirates
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Kelly
Ireland
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Tereza_smejkalova
Italy
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Dianne
Australia
Just a 5-minute walk from Hakone Yumoto Train Station, Masutomi Ryokan features open-air hot spring baths, spacious guest rooms and free Wi-Fi. Guests can reserve the rooftop bath at an additional fee. On-site parking is available for free.
The ryokan provides Japanese-style rooms with traditional futon bedding and rooms with Western beds and a tatami (woven-straw) seating area. A TV and a telephone are equipped in all rooms, and bathroom is shared with other guests.
Ryokan Masutomi’s front desk is open 24 hours, and gift items can be purchased at the on-site souvenir shop. Drink vending machines can be used.
The property is a 20-minute drive from O-wakudani and Lake Ashi’s Sightseeing Cruise Pier.
Traditional Japanese meals are prepared with organic vegetables and fresh seafood, and served in the on-site Fukuryu-an restaurant.
This property is a ryokan, which is a type of traditional Japanese Inn. Learn more
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- What's a ryokan?
- A ryokan is a traditional Japanese inn. They usually feature bathhouses, multicourse dinners, communal spaces where guests can relax, and rooms with woven-straw flooring and futon mats. Like hotels, a range of ryokans (from budget to luxury) is available. What originated centuries ago as a free rest house for long-distance travelers has evolved into a popular destination for relaxation surrounded by therapeutic mineral springs.
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- What are the big differences between a ryokan and a hotel?
- Unlike a hotel, where the guest room is just a place to turn in for the night, a ryokan is more than just a place to sleep. In Japan, many travelers journey long distances to relax in a hot spring bath and feast on a traditional multicourse dinner – staying in a ryokan is an experience in and of itself. These ryokans typically have Japanese-style rooms with woven-straw floors and futon beds (no Western beds and carpeting). You should also remove your shoes at the entrance of the room, or before you enter it. Modern ryokans might serve buffet-style meals in a dining area, while more traditional ryokans tend to serve in-room dinners. Some ryokan rooms have a private bathroom, and others might just have a shared bathroom.
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- What's a kaiseki meal?
- Kaiseki is the culinary highlight at a ryokan, embodying beautifully presented dishes that delight both the palate and the eyes. Every one of the 10 to 15 dishes that make up the multicourse Japanese dinner is prepared in a way that highlights the unique textures, colors, and flavors of featured seasonal ingredients and local specialties. Most commonly served at special restaurants and ryokans, a traditional kaiseki dinner usually consists of bite-size appetizers, fresh sashimi (raw fish, like sushi), soup, grilled fish or meat, a hot-pot dish, rice with miso soup, and a small dessert.
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- What's a yukata?
- A yukata is a casual summer kimono or robe, typically made of light cotton. Many ryokans provide guests with yukata robes during their stay. In some areas, it's common to see guests strolling through the neighborhood in their yukatas. The loose-fitting garment is perfect for sleeping and relaxing in.
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- How should I wear a yukata?
- First, put your arms through the sleeves like you would with a robe. Take the right side of the yukata and wrap it across your body. Then, take the left side and wrap it over the right, making sure that the robe is level at your ankles. Pinning the yukata closed on the right side, wrap the sash around your waist a couple of times and then tie a bow. Generally, the bow is tied around the waist for women, and the hips for men.
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- What's a Japanese hot spring (onsen)?
- Onsen (literally "hot spring") is a term often used to refer to both the mineral-rich hot springs and the bathing facilities that house them. Whether the bath is public or private, gender-segregated or mixed, indoor or outdoor, soaking and unwinding in the soothing geothermal waters at an onsen is a millennia-old custom deeply embedded in Japanese culture.
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- What's standard bathing etiquette?
- At a bathhouse—onsen or not—guests are expected to remove all clothing in their respective changing rooms before entering the bathing area. As a common courtesy, once inside the bathing area, guests should wash and rinse their bodies thoroughly before quietly stepping into the hot water. Whether you relax in solitude or converse softly with others is up to you, but guests should always be mindful of others. Wash towels are often used to cover one’s private areas while walking around. However, note that you should not put towels in the water.
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- Why are tattoos not allowed?
- While tattoos have become more popular among Japan's youth, many Japanese people still associate them with outlaws and organized crime. Nowadays, not all businesses ban customers with tattoos, but you might still be refused admission to bathhouses and swimming pools. Small tattoos can be covered up using waterproof bandaids, but keep in mind that each property has the final say on what’s acceptable.
Couples in particular like the location – they rated it 9.1 for a two-person trip.
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RetryMost popular amenities
Good for couples – they rated the facilities 9.2 for two-person stays.
Top Location: Highly rated by recent guests (9.0)
Free Private Parking Available On Site
Open-air bath, Bathhouse, Hot spring bath
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| Max adults: 4 |
Japanese-Style Room with Shared Bathroom
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| Max adults: 4 |
Superior Room with Tatami Area and Shared Bathroom
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| Max adults: 2 |
Twin Room with Tatami Area and Shared Bathroom
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| Max adults: 4 |
Deluxe Room with Tatami Area and Shared Bathroom
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| Max adults: 2 |
Deluxe Twin Room with Tatami Area and Open-Air Bath
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| Max adults: 2 |
Japanese-Style Economy Twin Room
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| Max adults: 6 |
Japanese-Style Superior Room
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| Max adults: 4 | ||||
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| Max adults: 2 | ||||
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See what guests loved the most:
-
Aoi
Japan“Overall was wonderful!! All Ryokan staff were kind, polite and friendly. Hot spring was nice as well as a wonderful dinner and breakfast. We found the beautiful river along the Ryokan and enjoyed the view and sound from our room's window.”
-
Sharon
United States of America“Staff was remarkable! They tried on every level to accommodate us. The breakfast was superb! The location is great, not too close to the town but within a 3 minute walk. It is next to a river that will lull you to sleep at night. I will definitely return and send my friends because I am assured that the staff will take very good care of them.” Read more
-
Rachel
New Zealand“Great little Ryoken. Staff were so nice! Breakfast and dinner were amazing. Rooms were so clean, even the basic room was really nice. highly recommend. Close to train station.”
-
Wei-chi
Taiwan“Close to the train station and the bus stop, but the neighborhood is pretty secluded and tranquil. Loved the hot spring. Cleanness is superb. AMAZING breakfast. ”
-
Claire
Ireland“Amazing traditional Japanese experience, one of the highlights of our trip!”
-
Gary
United States of America
“For us the best aspect were the women who worked there. They were warm, helpful and very competent. Location was convenient to train and bus station but not really near the lake and Mt Fiji views if that’s important to you. Room was comfortable but only had a toilet and sink. To shower you had to use the onsen (public bath). Excellent traditional breakfast. ” Read more
-
Rashed
United Arab Emirates“Great location, only a few minutes walk from Hakone-Yumoto station. The lady host was the best I've ever had in all my travels, she insisted on us calling her "Auntie" in Japanese. Both the public and open-air baths were great.”
-
Kelly
Ireland
“This place completely letoy exceeded my expectation- the photos don’t do the lovely rooms justice. This was the only hotel we “splashed out” on for our three week Japan trip and I’m so glad we did. The onsen was lovely (would recommend booking the private rooftop if you are traveling as part of a couple), and the location is ideal- close to the station but away from the busy Main Street. All the staff were also so friendly and welcoming.” Read more
-
Tereza_smejkalova
Italy“The experience of the traditional ryokan was great. It was our first time and it was amazing... Especially because of the extremely kind staff and owner. The Japanese breakfast was very good and the breakfast room was magical. :-) instead of the private shower we could use the hot spring onsen and showers there which was great. ” Read more
-
Dianne
Australia“Wonderful friendly people, excellent breakfast, comfy bedding , enjoyable onsen”
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About Masutomi Ryokan
Welcoming Booking.com guests since Sept 30, 2013
We speak your language
Thanks! You'll receive an email as soon as the property answers your question.
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Forest Adventure Hakone0.2 miles
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Hakone Yuryo0.3 miles
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Tenoyu2.6 miles
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Chisuji Falls2.8 miles
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Hakone Open-Air Museum2.9 miles
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Gora Station3.2 miles
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Soga Bessho Bairin Festival7.1 miles
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Train Hakone-Yumoto Station0.3 miles
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Train Tonosawa Station0.4 miles
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Train Ohiradai Station1.5 miles
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Train Miyanoshita Station2.2 miles
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Train Kowakudani Station2.7 miles
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Tokyo International Airport44.1 miles
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Shizuoka Airport60.1 miles
What would you like to know?
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Your feedback will help us improve this feature for all of our customers
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Retry4 reasons to choose Masutomi Ryokan
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
Amenities of Masutomi Ryokan
Great facilities! Review score, 9.2
Most popular amenities
Bathroom
- Toilet paper
- Towels
- Free toiletries
- Hairdryer
Kitchen
- Electric kettle
Pets
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Pets are not allowed.
Activities
- Bathhouse
- Open-air bath
- Hot spring bath
Media & Technology
- Flat-screen TV
- TV
Internet
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Free! WiFi is available in all areas and is free of charge.
Parking
Free! Free private parking is possible on site (reservation is not needed).
Services
- Vending machine (drinks)
- Gift shop
General
- Air conditioning
- Smoke-free property
- Heating
- Heating
- Family rooms
- Non-smoking rooms
- Air conditioning
- Safe
Languages Spoken
- English
- Japanese
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children over 5 are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
Age restriction
No age restriction for check-in. (Only children 5 and up are allowed)
Cash only
This property only accepts cash payments.
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.
The fine print
Guests arriving after 20:00 must inform the property in advance. Contact details can be found on the booking confirmation.
The booking may be treated as a no-show if guests fail to check in before 20:00 without prior notification.
Guests with a meal-inclusive rate must contact the property 1 day in advance to notify their expected time of arrival.
Luggage storage is available before check-in except for the following hours: 11:30 to 14:30. Luggage storage is not available after check-out.
In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.
The property will be going through renovation works of the open-air public bath from 22 September 2020 until mid-December 2020. During this time, the paid and reserved private open-air bath will be available free of charge.
Please inform Masutomi Ryokan of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests must check in by 6:00 PM to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.
FAQs about Masutomi Ryokan
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The following parking options are available to guests staying at Masutomi Ryokan (subject to availability):
- On-site parking
- Private Parking
- Parking
- Free parking
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Check-in at Masutomi Ryokan is from 3:00 PM, and check-out is until 10:00 AM.
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Masutomi Ryokan is 650 feet from the center of Hakone.
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Yes, Masutomi Ryokan is popular with guests booking family stays.
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Masutomi Ryokan offers the following activities/services (charges may apply):
- Open-air bath
- Hot spring bath
- Bathhouse
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Room options at Masutomi Ryokan include:
- Quad
- Twin
- Family
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The prices at Masutomi Ryokan may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
