Skip to main content
Get help with your reservation
List your property
Register
Sign in
  • Stays
  • Flights
  • Flight + Hotel
  • Car rentals
  • Attractions
  • Airport taxis
Coronavirus (COVID-19) support

Check for travel restrictions. Travel might only be permitted for certain purposes, and touristic travel in particular may not be allowed.

Read more

  1. Home
  2. All ryokans
    Ryokans
    • Apartments
  3. Japan
    Ryokans
    • Hotels
  4. Kanagawa
    Ryokans
    • Hotels
  5. Hakone
    Ryokans
    • Hotels
  6. Masutomi Ryokan (Ryokan), Hakone (Japan) Deals

  • Info & prices
  • Amenities
  • House rules
  • The fine print
  • Guest reviews (164)
  • Share on Facebook
  • Share on Twitter
We Price Match

Ryokan Masutomi Ryokan

Masutomi Ryokan

250-0311 Kanagawa, Hakone, Yumoto 656, Japan – Excellent location – show map

Excellent location – rated 9.0/10! (score from 164 reviews)

Real guests • Real stays • Real opinions

9.2
Awesome
164 reviews
  • Facilities

    9.2

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Value for money

    8.3

  • Location

    9.0

  • Total

    9.2

  • Free WiFi

    10.0

Overall was wonderful!! All Ryokan staff were kind, polite and friendly. Hot spring was nice as well as a wonderful dinner and breakfast. We found the beautiful river along the Ryokan and enjoyed the view and sound from our room's window.

Aoi Japan

Staff was remarkable! They tried on every level to accommodate us. The breakfast was superb! The location is great, not too close to the town but within a 3 minute walk. It is next to a river that will lull you to sleep at night. I will definitely return and send my friends because I am assured that the staff will take very good care of them.

Sharon United States of America

Great little Ryoken. Staff were so nice! Breakfast and dinner were amazing. Rooms were so clean, even the basic room was really nice. highly recommend. Close to train station.

Rachel New Zealand

Close to the train station and the bus stop, but the neighborhood is pretty secluded and tranquil. Loved the hot spring. Cleanness is superb. AMAZING breakfast.

Wei-chi Taiwan

Amazing traditional Japanese experience, one of the highlights of our trip!

Claire Ireland

For us the best aspect were the women who worked there. They were warm, helpful and very competent. Location was convenient to train and bus station but not really near the lake and Mt Fiji views if that’s important to you. Room was comfortable but only had a toilet and sink. To shower you had to use the onsen (public bath). Excellent traditional breakfast.

Gary United States of America

Great location, only a few minutes walk from Hakone-Yumoto station. The lady host was the best I've ever had in all my travels, she insisted on us calling her "Auntie" in Japanese. Both the public and open-air baths were great.

Rashed United Arab Emirates

This place completely letoy exceeded my expectation- the photos don’t do the lovely rooms justice. This was the only hotel we “splashed out” on for our three week Japan trip and I’m so glad we did. The onsen was lovely (would recommend booking the private rooftop if you are traveling as part of a couple), and the location is ideal- close to the station but away from the busy Main Street. All the staff were also so friendly and welcoming.

Kelly Ireland

The experience of the traditional ryokan was great. It was our first time and it was amazing... Especially because of the extremely kind staff and owner. The Japanese breakfast was very good and the breakfast room was magical. :-) instead of the private shower we could use the hot spring onsen and showers there which was great.

Tereza_smejkalova Italy

Wonderful friendly people, excellent breakfast, comfy bedding , enjoyable onsen

Dianne Australia

Free WiFi

10
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Very clean bathrooms
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Room sizes
The building where the ryokan is located
The building where the ryokan is located
The swimming pool at or near Masutomi Ryokan
Food at or somewhere near the ryokan
The logo or sign for the ryokan
A television and/or entertainment center at Masutomi Ryokan
+46 photos
Close ×
Masutomi Ryokan

Lock in a great price for Masutomi Ryokan – rated 9.2 by recent guests!

to get started.

Masutomi Ryokan

9.2
Awesome
164 reviews
  • 10

    Free WiFi

  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • What guests loved the most:
  • “Overall was wonderful!! All Ryokan staff were kind, polite and friendly. Hot spring was nice as well as a wonderful dinner and breakfast.”
    Aoi Aoi Japan Japan
  • “Staff was remarkable! They tried on every level to accommodate us. The breakfast was superb! The location is great, not too close to the town but within a 3 minute walk.”
    Sharon Sharon United States of America United States of America
  • “Great little Ryoken. Staff were so nice! Breakfast and dinner were amazing. Rooms were so clean, even the basic room was really nice. highly recommend. Close to train station.”
    Rachel Rachel New Zealand New Zealand
  • “Close to the train station and the bus stop, but the neighborhood is pretty secluded and tranquil. Loved the hot spring. Cleanness is superb. AMAZING breakfast.”
    Wei-chi Wei-chi Taiwan Taiwan
  • “Amazing traditional Japanese experience, one of the highlights of our trip!”
    Claire Claire Ireland Ireland
  • “For us the best aspect were the women who worked there. They were warm, helpful and very competent.”
    Gary Gary United States of America United States of America
  • “Great location, only a few minutes walk from Hakone-Yumoto station. The lady host was the best I've ever had in all my travels, she insisted on us calling her "Auntie" in Japanese.”
    Rashed Rashed United Arab Emirates United Arab Emirates
  • “This place completely letoy exceeded my expectation- the photos don’t do the lovely rooms justice. This was the only hotel we “splashed out” on for our three week Japan trip and I’m so glad we did.”
    Kelly Kelly Ireland Ireland
  • “The experience of the traditional ryokan was great. It was our first time and it was amazing... Especially because of the extremely kind staff and owner.”
    Tereza_smejkalova Tereza_smejkalova Italy Italy
  • “Wonderful friendly people, excellent breakfast, comfy bedding , enjoyable onsen”
    Dianne Dianne Australia Australia

One of our best sellers in Hakone! Just a 5-minute walk from Hakone Yumoto Train Station, Masutomi Ryokan features open-air hot spring baths, spacious guest rooms and free Wi-Fi. Guests can reserve the rooftop bath at an additional fee. On-site parking is available for free.

The ryokan provides Japanese-style rooms with traditional futon bedding and rooms with Western beds and a tatami (woven-straw) seating area. A TV and a telephone are equipped in all rooms, and bathroom is shared with other guests.

Ryokan Masutomi’s front desk is open 24 hours, and gift items can be purchased at the on-site souvenir shop. Drink vending machines can be used.

The property is a 20-minute drive from O-wakudani and Lake Ashi’s Sightseeing Cruise Pier.

Traditional Japanese meals are prepared with organic vegetables and fresh seafood, and served in the on-site Fukuryu-an restaurant.

This property is a ryokan, which is a type of traditional Japanese Inn. Learn more

  • What's a ryokan?
    A ryokan is a traditional Japanese inn. They usually feature bathhouses, multicourse dinners, communal spaces where guests can relax, and rooms with woven-straw flooring and futon mats. Like hotels, a range of ryokans (from budget to luxury) is available. What originated centuries ago as a free rest house for long-distance travelers has evolved into a popular destination for relaxation surrounded by therapeutic mineral springs.
  • What are the big differences between a ryokan and a hotel?
    Unlike a hotel, where the guest room is just a place to turn in for the night, a ryokan is more than just a place to sleep. In Japan, many travelers journey long distances to relax in a hot spring bath and feast on a traditional multicourse dinner – staying in a ryokan is an experience in and of itself. These ryokans typically have Japanese-style rooms with woven-straw floors and futon beds (no Western beds and carpeting). You should also remove your shoes at the entrance of the room, or before you enter it. Modern ryokans might serve buffet-style meals in a dining area, while more traditional ryokans tend to serve in-room dinners. Some ryokan rooms have a private bathroom, and others might just have a shared bathroom.
  • What's a kaiseki meal?
    Kaiseki is the culinary highlight at a ryokan, embodying beautifully presented dishes that delight both the palate and the eyes. Every one of the 10 to 15 dishes that make up the multicourse Japanese dinner is prepared in a way that highlights the unique textures, colors, and flavors of featured seasonal ingredients and local specialties. Most commonly served at special restaurants and ryokans, a traditional kaiseki dinner usually consists of bite-size appetizers, fresh sashimi (raw fish, like sushi), soup, grilled fish or meat, a hot-pot dish, rice with miso soup, and a small dessert.
  • What's a yukata?
    A yukata is a casual summer kimono or robe, typically made of light cotton. Many ryokans provide guests with yukata robes during their stay. In some areas, it's common to see guests strolling through the neighborhood in their yukatas. The loose-fitting garment is perfect for sleeping and relaxing in.
  • How should I wear a yukata?
    First, put your arms through the sleeves like you would with a robe. Take the right side of the yukata and wrap it across your body. Then, take the left side and wrap it over the right, making sure that the robe is level at your ankles. Pinning the yukata closed on the right side, wrap the sash around your waist a couple of times and then tie a bow. Generally, the bow is tied around the waist for women, and the hips for men.
  • What's a Japanese hot spring (onsen)?
    Onsen (literally "hot spring") is a term often used to refer to both the mineral-rich hot springs and the bathing facilities that house them. Whether the bath is public or private, gender-segregated or mixed, indoor or outdoor, soaking and unwinding in the soothing geothermal waters at an onsen is a millennia-old custom deeply embedded in Japanese culture.
  • What's standard bathing etiquette?
    At a bathhouse—onsen or not—guests are expected to remove all clothing in their respective changing rooms before entering the bathing area. As a common courtesy, once inside the bathing area, guests should wash and rinse their bodies thoroughly before quietly stepping into the hot water. Whether you relax in solitude or converse softly with others is up to you, but guests should always be mindful of others. Wash towels are often used to cover one’s private areas while walking around. However, note that you should not put towels in the water.
  • Why are tattoos not allowed?
    While tattoos have become more popular among Japan's youth, many Japanese people still associate them with outlaws and organized crime. Nowadays, not all businesses ban customers with tattoos, but you might still be refused admission to bathhouses and swimming pools. Small tattoos can be covered up using waterproof bandaids, but keep in mind that each property has the final say on what’s acceptable.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

We speak your language!

Masutomi Ryokan has been welcoming Booking.com guests since Sept 30, 2013

What would you like to know?

Submit
No thanks

Thank you for your time

Your feedback will help us improve this feature for all of our customers

Close

We're sorry, but there was an error submitting your comment. Please try again.

Retry
Missing some information? /
Brilliant!

Most popular amenities

Non-smoking rooms
Free parking
Family rooms
Hot spring bath
Free WiFi

Good for couples – they rated the facilities 9.1 for two-person stays.

낍 Top Location: Highly rated by recent guests (9.0)

끸 Free Private Parking Available On Site

Open-air bath, ​Bathhouse, ​Hot spring bath

Saved to 1538 lists

No credit card needed to book. We'll send you an email confirming your reservation.

Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation at most properties on our site!

Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. We recommend booking an option with free cancellation in case your travel plans change. Read more

Availability

We Price Match

When would you like to stay at Masutomi Ryokan?

Reservations longer than 30 nights are not possible.

Enter your dates to check availability.

Your departure date is invalid.

Check-in date
Check-out date
 
Sleeps Room Type
Max adults: 4
Japanese-Style Room with Shared Bathroom
  • 4 futon beds
Something went wrong – please try again later.
+
Check-in Date
+
Check-out Date
Max adults: 4
Superior Room with Tatami Area and Shared Bathroom
  • 2 twin beds and
  • 2 futon beds
Something went wrong – please try again later.
+
Check-in Date
+
Check-out Date
Max adults: 2
Twin Room with Tatami Area and Shared Bathroom
  • 2 twin beds
Something went wrong – please try again later.
+
Check-in Date
+
Check-out Date
Max adults: 4
Deluxe Room with Tatami Area and Shared Bathroom
  • 2 twin beds and
  • 2 futon beds
Something went wrong – please try again later.
+
Check-in Date
+
Check-out Date
Max adults: 2
Deluxe Twin Room with Tatami Area and Open-Air Bath
  • 2 futon beds
Something went wrong – please try again later.
+
Check-in Date
+
Check-out Date
Max adults: 2
Japanese-Style Economy Twin Room
  • 2 futon beds
Something went wrong – please try again later.
+
Check-in Date
+
Check-out Date
× 6 Max adults: 6
Japanese-Style Superior Room
  • 6 futon beds
Something went wrong – please try again later.
+
Check-in Date
+
Check-out Date
Max adults: 4
Beat COVID-19 plan - Japanese-Style Room with Shared Bathroom
  • 4 futon beds
Something went wrong – please try again later.
+
Check-in Date
+
Check-out Date
Max adults: 2
Beat COVID-19 plan - Japanese-Style Economy Twin Room
  • 2 futon beds
Something went wrong – please try again later.
+
Check-in Date
+
Check-out Date
Max adults: 2
Beat COVID-19 plan - Twin Room with Tatami Area and Shared Bathroom
  • 2 twin beds
Something went wrong – please try again later.
+
Check-in Date
+
Check-out Date
4 properties in Hakone like Masutomi Ryokan were booked in the last 12 hours

Guest reviews

9.2
Awesome
164 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Aoi Japan

    “Overall was wonderful!! All Ryokan staff were kind, polite and friendly. Hot spring was nice as well as a wonderful dinner and breakfast. We found the beautiful river along the Ryokan and enjoyed the view and sound from our room's window.”

  • Sharon United States of America

    “Staff was remarkable! They tried on every level to accommodate us. The breakfast was superb! The location is great, not too close to the town but within a 3 minute walk. It is next to a river that will lull you to sleep at night. I will definitely return and send my friends because I am assured that the staff will take very good care of them.” Read more

  • Rachel New Zealand

    “Great little Ryoken. Staff were so nice! Breakfast and dinner were amazing. Rooms were so clean, even the basic room was really nice. highly recommend. Close to train station.”

  • Wei-chi Taiwan

    “Close to the train station and the bus stop, but the neighborhood is pretty secluded and tranquil. Loved the hot spring. Cleanness is superb. AMAZING breakfast. ”

  • Claire Ireland

    “Amazing traditional Japanese experience, one of the highlights of our trip!”

  • Gary United States of America

    “For us the best aspect were the women who worked there. They were warm, helpful and very competent. Location was convenient to train and bus station but not really near the lake and Mt Fiji views if that’s important to you. Room was comfortable but only had a toilet and sink. To shower you had to use the onsen (public bath). Excellent traditional breakfast. ” Read more

  • Rashed United Arab Emirates

    “Great location, only a few minutes walk from Hakone-Yumoto station. The lady host was the best I've ever had in all my travels, she insisted on us calling her "Auntie" in Japanese. Both the public and open-air baths were great.”

  • Kelly Ireland

    “This place completely letoy exceeded my expectation- the photos don’t do the lovely rooms justice. This was the only hotel we “splashed out” on for our three week Japan trip and I’m so glad we did. The onsen was lovely (would recommend booking the private rooftop if you are traveling as part of a couple), and the location is ideal- close to the station but away from the busy Main Street. All the staff were also so friendly and welcoming.” Read more

  • Tereza_smejkalova Italy

    “The experience of the traditional ryokan was great. It was our first time and it was amazing... Especially because of the extremely kind staff and owner. The Japanese breakfast was very good and the breakfast room was magical. :-) instead of the private shower we could use the hot spring onsen and showers there which was great. ” Read more

  • Dianne Australia

    “Wonderful friendly people, excellent breakfast, comfy bedding , enjoyable onsen”

Area Info *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Forest Adventure Hakone
    0.2 miles
  • Hakone Yuryo
    0.3 miles
  • Tenoyu
    2.6 miles
  • Chisuji Falls
    2.8 miles
  • Hakone Open-Air Museum
    2.9 miles
Top attractions
  • Gora Station
    3.2 miles
  • Soga Bessho Bairin Festival
    7.1 miles
Public transit
  • Train Hakone-Yumoto Station
    0.3 miles
  • Train Tonosawa Station
    0.4 miles
  • Train Ohiradai Station
    1.5 miles
  • Train Miyanoshita Station
    2.2 miles
  • Train Kowakudani Station
    2.7 miles
Closest Airports
  • Tokyo International Airport
    44.1 miles
  • Shizuoka Airport
    60.1 miles
* All distances are measured in straight lines. Actual travel distances may vary.

What would you like to know?

Submit
No thanks

Thank you for your time

Your feedback will help us improve this feature for all of our customers

Close

We're sorry, but there was an error submitting your comment. Please try again.

Retry
Are you missing any information about this area? /
Brilliant!

4 reasons to choose Masutomi Ryokan

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

Amenities of Masutomi Ryokan Great facilities! Review score, 9.2

Most popular amenities

Non-smoking rooms
Free parking
Family rooms
Hot spring bath
Free WiFi
Bathroom
  • Toilet paper
  • Towels
  • Free toiletries
  • Hairdryer
Kitchen
  • Electric kettle
Pets
  • Pets are not allowed.

Activities
  • Bathhouse
  • Open-air bath
  • Hot spring bath
Media & Technology
  • Flat-screen TV
  • TV
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    Free! Free private parking is possible on site (reservation is not needed).

Services
  • Vending machine (drinks)
  • Gift shop
General
  • Air conditioning
  • Smoke-free property
  • Heating
  • Heating
  • Family rooms
  • Non-smoking rooms
  • Air conditioning
  • Safe
Languages Spoken
  • English
  • Japanese

What topic(s) do you want to know more about?

Submit
No thanks

Thanks for your help!

Your opinion helps us figure out what kinds of info we should ask properties for.

Back to property

Whoops! It looks like something went wrong submitting this. Try again?

Retry
Missing some info? /
Awesome!

House rules Masutomi Ryokan takes special requests – add in the next step!

Check-in

3:00 PM - 6:00 PM

Check-out

Until 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 5 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

No age restriction for check-in. (Only children 5 and up are allowed)

Cash only

This property only accepts cash payments.


Smoking

Smoking is not allowed.

Pets

Pets are not allowed.

The fine print

Please note there is no elevator at the property.

Guests arriving after 20:00 must inform the property in advance. Contact details can be found on the booking confirmation.

The booking may be treated as a no-show if guests fail to check in before 20:00 without prior notification.

Guests with a meal-inclusive rate must contact the property 1 day in advance to notify their expected time of arrival.

Luggage storage is available before check-in except for the following hours: 11:30 to 14:30. Luggage storage is not available after check-out.

In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.

The property will be going through renovation works of the open-air public bath from 22 September 2020 until mid-December 2020. During this time, the paid and reserved private open-air bath will be available free of charge.

Please inform Masutomi Ryokan of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 6:00 PM to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

FAQs about Masutomi Ryokan

  • Room options at Masutomi Ryokan include:

    • Quad
    • Twin
    • Family

  • The following parking options are available to guests staying at Masutomi Ryokan (subject to availability):

    • Parking
    • Free parking
    • On-site parking
    • Private Parking

  • Masutomi Ryokan offers the following activities/services (charges may apply):

    • Hot spring bath
    • Bathhouse
    • Open-air bath

  • Yes, Masutomi Ryokan is popular with guests booking family stays.

  • The prices at Masutomi Ryokan may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Masutomi Ryokan is 650 feet from the center of Hakone.

  • Check-in at Masutomi Ryokan is from 3:00 PM, and check-out is until 10:00 AM.

9.2 Awesome 164 reviews 100% real guest experiences
  • Awesome: 9+

    119

  • Good: 7 – 9

    36

  • Okay: 5 – 7

    8

  • Poor: 3 – 5

    1

  • Very Poor: 1 – 3

    0

Categories
  • Staff 9.6
  • Facilities9.2
  • Cleanliness 9.5
  • Comfort 9.4
  • Value for money8.3
  • Location 9.0
  • Free WiFi 10
High score for Hakone

There was a problem loading the reviews.
Try again

Filters
We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Search

    Error: Enter a destination to start searching.
    +
    Check-in Date
    +
    Check-out Date

    Property questions and answers

    Looking for more info? Send a question to the property to find out more.

    Thanks! You'll receive an email as soon as the property answers your question.

    Show more

    2

    The Best of Hakone

    Click here to see more properties near popular landmarks in Hakone

    Business Areas

    • Soga Bessho Bairin Festival

    Landmarks

    • Odawara Castle
    • Hakone Shrine
    • Hakone Checkpoint
    • Chisuji Falls

    Museums

    • Hakone Open-Air Museum
    • Pola Museum
    • Venetian Glass Museum
    • Hakone Lalique Museum

    Parks

    • Hakone Gora Park
    • Hakone Botanical Garden of Wetlands

    Popular Areas

    • Owakudani Valley
    • Lake Ashi
    • Kintokiyama
    • Forest Adventure Hakone
    • Hakone Yuryo
    • Tenoyu

    Shopping Areas

    • Gotemba Premium Outlet

    Airports

    • Tokyo International Airport (HND) 44.1 miles
    • Shizuoka Airport (FSZ) 60.1 miles

    Train Stations

    • Hakone-Yumoto Station
    • Kowakudani Station
    • Gora Station
    • Togendai Station
    • Tonosawa Station
    • Ohiradai Station
    • Miyanoshita Station

    Most Popular Cities

    • Atami
    • Kamakura
    • Fujikawaguchiko
    • Izu
    • Numazu

    Save time, save money!

    Sign up and we'll send the best deals to you

    Error: Please enter a valid email address.

    Error: Oops! An error has occurred.

    Thanks! We've sent you an email so you can confirm your subscription

    List your property

    • Mobile version
    • Your account
    • Make changes online to your booking
    • Contact Customer Service
    • Become an affiliate
    • Booking.com for Business
    • Countries
    • Regions
    • Cities
    • Districts
    • Airports
    • Hotels
    • Places of interest
    • Homes
    • Apartments
    • Resorts
    • Villas
    • Hostels
    • B&Bs
    • Guest houses
    • Unique places to stay
    • Reviews
    • Unpacked: Travel articles
    • Travel communities
    • Seasonal and holiday deals
    • Car rental
    • Flight finder
    • Restaurant reservations
    • Booking.com for Travel Agents
    • Coronavirus (COVID-19) FAQs
    • About Booking.com
    • Contact Customer Service
    • Partner help
    • Careers
    • Sustainability
    • Press center
    • Safety Resource Center
    • Investor relations
    • Terms & conditions
    • Partner dispute
    • Privacy & cookie statement
    • Corporate contact
    Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by 198 offices in 70 countries.
    Extranet login
    Copyright © 1996–2021 Booking.com™. All rights reserved.
     

    Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.

    • Booking.com
    • Priceline
    • Kayak
    • Agoda
    • Rentalcars
    • OpenTable
    Start of dialog content

    Verified reviews from real guests.

    We have more than 70 million property reviews, all from real, verified guests.

    How does it work?

    • 1

      It starts with a booking

      It starts with a booking

      The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

    • 2

      Followed by a trip

      Followed by a trip

      When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.

    • 3

      And finally, a review

      And finally, a review

      After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

    If you booked through us and want to leave a review, please sign in first.

    Sign in and leave a review
    End of dialog content

    Check-in date

    Check-out date

    « »
    Su Mo Tu We Th Fr Sa
           
           
           
           
           
           
    Close calendar

    Save big in Hakone

    Get exclusive Booker deals by email

    For a limited time only

    Error: Please enter a valid email address.

    Error: Oops! An error has occurred.

    Awesome! You're now subscribed


    Soon you'll receive news about top-rated hotels, irresistible deals and exciting destinations!
    Sign in to continue
    Sign in to your account
    or use one of these options
    Don't have an account yet? Create your account
    1076510,1281350,1283060,1292750,1292330,1261140,1286790,1277970,1283830,1289410,1223930,1289460,1280180,1288490,1291450,1283390,1291140,1289370,1240090