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Just a 5-minute walk from Hakone Yumoto Train Station, Masutomi Ryokan features open-air hot spring baths, spacious guest rooms and free Wi-Fi. Guests can reserve the rooftop bath at an additional fee. On-site parking is available for free.

The ryokan provides Japanese-style rooms with traditional futon bedding and rooms with Western beds and a tatami (woven-straw) seating area. A TV and a telephone are equipped in all rooms, and bathroom is shared with other guests.

Ryokan Masutomi’s front desk is open 24 hours, and gift items can be purchased at the on-site souvenir shop. Drink vending machines can be used.

The property is a 20-minute drive from O-wakudani and Lake Ashi’s Sightseeing Cruise Pier.

Traditional Japanese meals are prepared with organic vegetables and fresh seafood, and served in the on-site Fukuryu-an restaurant.

This property is a ryokan, which is a type of traditional Japanese Inn. Learn more

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Masutomi Ryokan has been welcoming guests since Sept 30, 2013

Property Highlights

Top Location: Highly rated by recent guests (8.7)

Free Private Parking Available On Site

Open-air bath, ​Public Bath, ​Hot spring bath


Select dates to see this property's availability and prices

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No credit card needed to book. We'll send you an email confirming your reservation.

4 reasons to choose Masutomi Ryokan

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • What time are the communal baths available?
    Available from 3pm to 9:30 tomorrow morning.
    Answered on October 21, 2019
  • Hello, I and my wife are planning to visit hakone in March 2020 for our honeymoon. We really like your Ryokan and would like to book it. I just have a small query. The hot spring bath is both indoor and outdoor and are all the guests allowed to use the baths? Sorry if my questions are stupid. It is the first time we are trying the Ryokan experience. Thank you. Regards, Ashutosh
    Sorry for the late reply. It may be difficult for you to come to the hotel due to COVID-19, but please come back when you are calm. There is an indoor and outdoor hot spring bath, and all guests are welcome to take a bath. Thank you very much
    Answered on May 21, 2021
  • Hi, does half board means kaiseki dinner and breakfast are included?
    Thank you for your question. Half board means that dinner and breakfast are included.
    Answered on September 3, 2022
  • Are any of the baths available for both men and women? How much does the private rooftop bath cost? Do you charge by the hour, by the half hour?
    The men's and women's shared baths are located on the roof. The fee is 2,000 yen for 45 minutes for two people, tax not included.
    Answered on May 21, 2021
  • In the "Deluxe Twin Room with Tatami Area and Open-Air Bath" states that there is a shared bathroom and an open air bath. Is there a private bathroom ?Is the a private bath, a hot springs bat?Is there a private toilet?
    In the "Deluxe Twin Room with Outdoor Hot Spring", the bathroom and outdoor hot spring are separate. Other private baths and hot springs are also available.
    Answered on May 21, 2021
Area info *
Guests loved walking around the neighborhood!
Great location - show map
Amenities of Masutomi Ryokan
  • Toilet paper
  • Towels
  • Free toiletries
  • Hairdryer
  • Electric kettle
  • Public Bath
  • Open-air bath
  • Hot spring bath
Media & Technology
  • Flat-screen TV
  • TV
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
  • Vending machine (drinks)
Safety & security
  • Key access
  • Air conditioning
  • Smoke-free property
  • Heating
  • Family rooms
  • Non-smoking rooms
  • Safe
Languages Spoken
  • English
  • Japanese

House rules Masutomi Ryokan takes special requests – add in the next step!


3:00 PM - 6:00 PM


Until 10:00 AM


Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 5 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

No age restriction for check-in. (Only children 5 and up are allowed)

Cash only

This property only accepts cash payments.


Smoking is not allowed.


Pets are not allowed.

The fine print

Please note there is no elevator at the property.

Guests arriving after 20:00 must inform the property in advance. Contact details can be found on the booking confirmation.

The booking may be treated as a no-show if guests fail to check in before 20:00 without prior notification.

Guests with a meal-inclusive rate must contact the property 1 day in advance to notify their expected time of arrival.

Luggage storage is available before check-in except for the following hours: 11:30 to 14:30. Luggage storage is not available after check-out.

In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.

The property will be going through renovation works of the open-air public bath from 22 September 2020 until mid-December 2020. During this time, the paid and reserved private open-air bath will be available free of charge.

Please inform Masutomi Ryokan of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 6:00 PM to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

FAQs about Masutomi Ryokan

  • Yes, Masutomi Ryokan is popular with guests booking family stays.

  • Masutomi Ryokan is 650 feet from the center of Hakone.

  • Masutomi Ryokan offers the following activities/services (charges may apply):

    • Open-air bath
    • Hot spring bath
    • Public Bath

  • Check-in at Masutomi Ryokan is from 3:00 PM, and check-out is until 10:00 AM.

  • The prices at Masutomi Ryokan may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Masutomi Ryokan include:

    • Quad
    • Twin
    • Family