The hotel offers a convenient shuttle service to pick you up from the train station. Buffet breakfast has a huge variety of options including: eggs, sausages, bacon, coffee, juice, croissants and cereals. Also: hot food, rice, soups, fish, veggies, etc. It’s right next to the ski slope and lift. The Onsen baths were superb, very clean, the view is beautiful from the outdoor one and there are amenities for your convenience.

Diana Australia

- access from ECHIGO-YUZAWA station was very convenient. you can use FREE pick-up service when you check in/out. - staff is very friendly and willing to help you at any time. - dinner(KAISEKI course cuisine) was very delicious. (buffet style or KAISEKI(course cuisine) style is up to the date when you stay. please contact to hotel to make sure) - breakfast(buffet style) has both Japanese food and western food. you can enjoy both of them. each food has handwriting memo to explain. I could feel the passion of the staff to their local food. (breakfast style or TEISHOKU style is also up to the date when you stay. please contact to hotel to make sure) - air condition system was well equipped so I could stay comfortable during the winter. - public bath was great, and especially open-air bath was remarkably spacious. I could stay comfortable.

Ingyu South Korea

There are 2 cable cars downstairs of the hotel, one for the primary ski trails, and the other for the large-scale cable cars to the top of the mountain, which is very convenient; The shuttle bus service is very thoughtful, the temperature of the hot spring is very suitable, and the outdoor scenery is particularly good; The scenery outside the indoor window is very good, and I can directly see the situation of the child on the snow track, which is very reassuring; The shower in the room is very convenient, the heating is very warm, and the bedding/coffee table/chair facilities are also very complete; The service is very good, the service of changing towels is very attentive, and the buffet is very rich!

Yingyi Japan

I loved the staff, so nice. You can sleep with the river`s sound. Lovely.

Renata Japan

Breakfast is good, has various kinds of choices. Onsen is convenient, just few minutes from room. Outdoors onsen is great. Skiing is convenient, just outside the hotel. Shuttle bus service is available. Can rent the ski equipment at 1sr floor. The room is warm. Can use English.

Yingyi Japan

The room was spacious and warm. The outside onsen was fabulous.

Dominique New Zealand

Everything. But specifically, the hotel provided shuttle bus for the customers & i love the onsen there. It was nice. Also, the staffs there were super friendly and kind. Besides, the price was cheap and the hotel located very near to the station.

Nur Malaysia

- Location - Onsen - Friendly Staff - Amazing Japanese Food

Yves Japan

Nice big room with comfortable beds. We had free single beds for tow adults and one child 4 y.o. Plus sofa and two chairs. Room is very warm I liked onsen, one bath with water massage for back and feet, nice water power Rotenburo (outside bath) had pretty cold water. I could not stay there. Breakfast is not bad. For people, who eats meat there is big choice of dishes. Japanese style. But I think, the food made very well. Oh, one more super cool thing - it’s shuttle bus. They can pic up you from the station and drop you there from hotel any time. Actually, all stuffs in hotel are very friendly. I think, it’s nice place to stay with family

Gabriel Japan

Unbeatable location right next to ski lift and near train station, very big and high quality room, top notch facilities, indoor and outdoor onsen was great, breakfast is worth it, staff are very helpful, very cheap for what you get. Also, save time and money by getting your snow equipment and lift passes at the hotel. Will stay again.

Ming Australia