About this property

Welcome to DoubleTree by Hilton Shymkent! We are a cozy and modern hotel, perfect for both business travelers and families. Our hotel is conveniently located just 1.2 mi from the city center and 6.2 mi from the airport. Abay Park and tennis court right across from us, it makes us an excellent choice for active recreation. Each of our rooms is equipped with everything you need for a comfortable stay: air conditioning, free Wi-Fi, a tea set, a hairdryer, and an ironing board with an iron. You can relax in our indoor pool, sauna, or fitness center, or book a soothing massage for the ultimate relaxation. In our All Day Dining restaurant, you can enjoy exquisite dishes of European and national cuisine. In the bar, we offer a variety of cocktails, and for birthday guests, we provide a special 10% discount on the restaurant bill. For business meetings and events, we offer three modern conference rooms. We also provide transfer services and free parking to make your stay as convenient and comfortable as possible. We look forward to welcoming you to DoubleTree by Hilton Shymkent!

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hilton Hotels & Resorts
Hotel chain/brand
Hilton Hotels & Resorts

Property highlights

    • Top Location: Highly rated by recent guests (9.0)

    • Breakfast Info

    • Buffet

    • Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
1 queen bed
1 queen bed
2 twin beds
1 king bed
1 queen bed
2 twin beds
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Sustainability

This property has 3 third-party sustainability certifications.
  • ISO 14001:2015 Environmental management system
    ISO 14001:2015 Environmental management system
    Certified by: DEKRA Certification, Inc.
  • ISO 50001:2018 Energy management systems
    ISO 50001:2018 Energy management systems
    Certified by: DEKRA Certification, Inc.
  • ISO 9001:2015 Quality management systems
    ISO 9001:2015 Quality management systems
    Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Albert
    Kazakhstan Kazakhstan
    I would rate it excellent. Bed was super comfy. Very clean and modern
  • Anuar
    Kazakhstan Kazakhstan
    Great hotel at the best price with fitness and pool available. Great choice for breakfast and menu for dinner. Welcoming staff.
  • Gabit
    Kazakhstan Kazakhstan
    I was a nice experience. Thank you, guys. Staff is nice🫶🏼 pool is nice and clean. ❤️❤️ Room was clean as well ❤️❤️
  • Ilan
    Israel Israel
    The hotel has a pool, sauna and a gym. All of which are very adequate for a stay of up to several days. Breakfast is very good, with a good variety of food. This hotel is an amazing value for money.
  • Klara
    Kazakhstan Kazakhstan
    Nice and kind staff, clean facilities, good location and yummy food 👌🏻
  • Dillip
    Kazakhstan Kazakhstan
    Good clean rooms, comfortable bed and pillows, good breakfast, fast internet and a nice restaurant menu. Have stayed in the property a few times earlier as well and there has been no unpleasant surprises. The location in particular is good if you...
  • Yermek
    Kazakhstan Kazakhstan
    Lovely hotel, clean and new. Comfortable bed. Nice breakfast. I loved everything there.
  • Abdulaziz
    Uzbekistan Uzbekistan
    I love that the property of DoubleTree was comfortable and clean
  • Nazar
    Kazakhstan Kazakhstan
    Located just in front of the Abay Park in the city center, this hotel offers a lot of facilities, such as swimming pool, sauna, fitness room. Unfortunately, the first day of my mother's stay the swimming pool was closed, but the next day she was...
  • Dana
    Kazakhstan Kazakhstan
    brand new, good breakfast, comfortable beds, huge TV screen

Hotel area info

Restaurants

1 Restaurant On Site
  • All Day Dining
    • Cuisine
      International
    • Ambience
      Family-friendly • Traditional • Modern • Romantic

Amenities of DoubleTree by Hilton Shymkent

Great facilities! Review score, 8.9

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Free parking
  • Room service
  • Non-smoking rooms
  • Fitness center
  • Facilities for disabled guests
  • Bar

Media & Technology

  • Telephone

Food & Drink

  • Kids' meals
    Additional charge
  • Breakfast in the room
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

  • Street parking
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Bathroom emergency cord
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Beach chairs/Loungers

Spa

  • Locker rooms
  • Fitness
  • Spa lounge/Relaxation area
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Russian

House rules

DoubleTree by Hilton Shymkent takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverCash

The fine print

Must-know information for guests at this property

Please note that the swimming pool is out of service last Saturdays and Sundays of each month.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform DoubleTree by Hilton Shymkent of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about DoubleTree by Hilton Shymkent